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Sternwheeler Hotel and Conference Centre

3.0 star property
Whitehorse hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sternwheeler Hotel and Conference Centre

Daily full breakfast for a fee
Standard 2 Queen beds
Front of property
Ballroom
Standard 2 Queen beds | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Connecting rooms available
Main amenities
  • Weekly housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Vending machine
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is €180
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for One King Standard

Standard Room, 1 King Bed

One King Standard

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 2 Queen beds

Standard 2 Queen beds

Standard 2 Queen beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • MacBride Museum of Yukon History - 2 min walk
  • Yukon Convention Centre - 11 min walk
  • SS Klondike - 13 min walk
  • S.S. Klondike National Historic Site - 15 min walk
  • Yukon Beringia Interpretive Centre - 6 min drive

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk

About this property

Sternwheeler Hotel and Conference Centre

When visiting Whitehorse, Sternwheeler Hotel and Conference Centre is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Steele Street, which serves breakfast, lunch and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences at this eco-friendly hotel include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino, French, Hindi

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Free airport shuttle from 6:00 AM to midnight*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Conference space (6997 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Steele Street – This restaurant serves breakfast, lunch, dinner and light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 20 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 20.00 per stay
  • Pets are allowed for an extra charge of CAD 20 per accommodation, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Westmark Whitehorse Holland America Line Company Hotel
Westmark Holland America Line Company Hotel
Westmark Whitehorse Holland America Line Company
Westmark Holland America Line Company
Westmark Whitehorse Hotel
Westmark Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Frequently asked questions

Does Sternwheeler Hotel and Conference Centre offer free cancellation for a full refund?
Yes, Sternwheeler Hotel and Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sternwheeler Hotel and Conference Centre?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 20 per accommodation, per night, and there's also a deposit of CAD 20.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Sternwheeler Hotel and Conference Centre?
Yes, there's free self parking.
Is an airport shuttle service offered by Sternwheeler Hotel and Conference Centre?
Yes, a free airport shuttle is available from 6:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Sternwheeler Hotel and Conference Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Sternwheeler Hotel and Conference Centre and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Sternwheeler Hotel and Conference Centre also has a fitness centre.
Are there restaurants at or near Sternwheeler Hotel and Conference Centre?
Yes, there's an on-site restaurant, Steele Street.
What's the area around Sternwheeler Hotel and Conference Centre like?
Sternwheeler Hotel and Conference Centre is in the heart of Whitehorse, a short 13-minute walk from SS Klondike and 15 minutes' walk from S.S. Klondike National Historic Site.

Sternwheeler Hotel and Conference Centre Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

NH Jade, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was awesome :)
James, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Rest stop
Stop for night to rest up Went the restaurant at the hotel. Food was great so was the service .
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Trinity, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lauren, 1-night trip
Verified Hotels.com guest review

6/10 Good

I thought for the price we paid the hotel would be in a bit better shape…needs a facelift. Rugs need replacing and the wallpaper looks like it’s from the 60s. Also, the ceilings are rather strange..maybe it’s just soundproofing not done so good. Also, the parking lot was under construction and there really wasn’t enough spots for everyone’s cars. However, the room was quiet and beds were comfortable enough.
Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, clean and well maintained
Melissa, 1-night trip
Verified Expedia guest review

8/10 Very good

Lucas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice, quiet and comfortable
My room was comfortable and clean. I appreciated it was quiet too.
Cindy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leonard, 2-night trip
Verified Expedia guest review

6/10 Good

First and last time I will be staying at the Sternwheeler. Nothing wrong with the property itself, but after travelling for 14 hours, the last thing I wanted to deal with was a check in staff with zero customer service abilities. It really ruined my experience. I'll choose to stay elsewhere in the future.
Michel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at check in was super nice!! Let us check in early and room was very comfortable!
Melanie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Edward, 1-night trip
Verified Hotels.com guest review

6/10 Good

For the price the interior of the building seems dated and the floors are not flat. Friendly staff. The airport shuttle is hit and miss.
Simon, 1-night family trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lifesaver
The Sternwheeler was a wonderful hotel. We had originally booked another hotel and were unable to stay there. We had a truck load of stuff and the Sternwheeler went out of their way to find a safe place to park for the night. The room was very comfortable and the staff was excellent. We enjoyed supper in the hotel restaurant and it was very good. I'll be sure to stay there if I'm in Whitehorse again.
Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful staff. Rooms were clean. The tub in our room did not drain properly, but we mentioned this to staff. Area around outside of hotel, not particularly attractive, but not much of that is in their control
Lynda, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Derek E, 1-night trip
Verified Expedia guest review