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City Avenue Hotel

3.0 star property
Hotel with restaurant, near Dubai Creek

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In the heart of Dubai, City Avenue Hotel offers a warm welcome with daily manager's reception and free in-room WiFi. Savor continental breakfast options, unwind at the health club or coffee shop/cafe, and take advantage of dry cleaning/laundry services - previous guests have praised the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Why we love this property

Culinary delights galore
This hotel features a restaurant and cafe for memorable dining experiences. Continental breakfast options kickstart each morning's adventures.
Sleep in luxury
Blackout drapes ensure deep slumber while premium bedding cradles guests in comfort. Dressing gowns and 24-hour room service add perfect touches of luxury.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

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About the area

Map
Al Mateena St, Dubai, Dubai

What's nearby

  • Al Ghurair Centre - 10 min walk - 0.9 km
  • Fish Roundabout - 12 min walk - 1.1 km
  • Naif Souq - 3 min drive - 2.0 km
  • Dubai Creek - 3 min drive - 3.1 km
  • Gold Souk - 5 min drive - 3.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 35 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 58 min drive
  • Abu Baker Al Siddique Station - 17 min walk
  • Salah Al Din Station - 18 min walk
  • Union Station - 20 min walk

Restaurants

  • ‪Sarvana Bhavan - ‬6 min walk
  • ‪Pak Liyari Restaurant - ‬1 min walk
  • ‪Al Sheraa Fisheries Center - ‬9 min walk
  • ‪Intramuros - ‬6 min walk
  • ‪Gloria Jean's Coffees - ‬6 min walk

About this property

City Avenue Hotel

  • When you stay at City Avenue Hotel, you'll be within a 10-minute drive of Gold Souk and City Centre Deira. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. Also, Dubai Creek and BurJuman Mall are within a short drive. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 4:00 AM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Conference centre (200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Health club
  • Lockers available

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: AED 200 per accommodation, per stay
  • Breakage deposit: AED 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AED 30 for adults and AED 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 120.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Property Registration Number 809662

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

City Avenue Hotel Hotel

City Avenue Hotel Dubai

City Avenue Hotel Hotel Dubai

Frequently asked questions

Are pets allowed at City Avenue Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at City Avenue Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at City Avenue Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at City Avenue Hotel and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near City Avenue Hotel?

Yes, there's an on-site restaurant.

What's the area around City Avenue Hotel like?

City Avenue Hotel is a short 12-minute walk from Al Ghurair Centre and 9 minutes' walk from Reef Mall.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Breakfast
Toilet
Value
Food
Subway
Airport
Restaurant

Reviews

Verified

8/10 Very good

Convenient location, helpful staff, and an overall good experience.
Dane, 6-night trip
Verified

10/10 Exceptional

Good room
Muhammad Ali, 5-night trip
Verified

8/10 Very good

The place was excellent for its price. Area is convenient for shopping however quite lively and crowded
Kwadwo, 3-night trip
Verified

8/10 Very good

There were plenty of restaurants nearby
Syed, 2-night trip
Verified

10/10 Exceptional

Clean hotel, good location
Mohammed, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay at this hotel. The room was spotless and well-maintained, creating a comfortable and relaxing environment from the moment I arrived. The staff provided consistently friendly and attentive service, making the entire experience smooth and enjoyable. One of the standout features of this hotel is its amazing location—surrounded by a wide variety of food options just steps away, it made exploring local eateries incredibly convenient. Overall, the combination of cleanliness, excellent service, and a fantastic location makes this hotel a truly impressive place to stay.
Mansha, 4-night trip
Verified

8/10 Very good

The hotel is clean, cozy and accessible. However the breakfast menu is limited and the ACs were under repair. avoid the 4th floor as its noisy with the ACs and the planes flying over. Overall the staff were kind and polite.
Hanifah, 2-night trip
Verified

10/10 Exceptional

I had the pleasure of staying at the hotel for three weeks, and my experience was truly outstanding. The exceptional service provided by Mr. Dereje, Mr. Harriss, and Miss Rabia made my stay memorable. Their dedication, responsiveness, and genuine care for guests were evident throughout. They were always quick to assist with a smile, making me feel valued and well taken care of. I am delighted to give this hotel a well-deserved 5 out of 5 stars!
Bhavinbhai, 7-night trip
Verified

10/10 Exceptional

I had the pleasure of staying at the hotel for three weeks, and my experience was truly outstanding. The exceptional service provided by Mr. Dereje, Mr. Harriss, and Miss Rabia made my stay memorable. Their dedication, responsiveness, and genuine care for guests were evident throughout. They were always quick to assist with a smile, making me feel valued and well taken care of. I am delighted to give this hotel a well-deserved 5 out of 5 stars!
Bhavinbhai, 7-night trip
Verified

10/10 Exceptional

Good services and staff behavior. I am thankful to Mr. DEREJE, Mr. Harris and Mr. Ishwar. Thanks
Bhavinbhai, 7-night trip
Verified

8/10 Very good

If you are a light sleeper THIS IS NOT THE HOTEL FOR YOU!! I can sleep anywhere, but noise from aircraft at 3:00am was a bit much when I was jet lagged. Plenty of decent food options available for vegetarians nearby the hotel. There is a $30 USD tax and a $100 USD refundable deposit that need to be paid in cash at checkin, so make sure you have paper money with you when you arrive.
Kathy, 3-night trip
Verified

4/10 Fair

It's a working class hotel in a working class neighborhood. The hotel is clean, but overall not as nice as I expected. The most bothersome issue was the noise from airplanes flying overhead all night (often loudly). The internet was sometimes slow. I liked the fluffy and comfortable pillows and the clean white sheets
roula, 2-night trip
Verified

10/10 Exceptional

Had 3 sleepless nights due to some maintenance noise from AC but after complaining twice got my room changed.. after that things were great.. clean room, well maintained property..
Tariq, 11-night trip
Verified

10/10 Exceptional

Recommended

I had a faultless stay. The room was spacious, with good amenities. Staff are courteous and helpful. Big supermarket next door, and plenty of eating options nearby.
1-night trip
Verified

8/10 Very good

Good location to access old Dubai. Rooms were well appointed and functional, staff were friendly and helpful. There is some noice from aircraft as it’s close to the flight path however this is not unique to this hotel and most of Diera hotels have this issue, so if you are sensitive to noice then maybe book elsewhere in Dubai.
Mohammed, 5-night trip
Verified

10/10 Exceptional

It was excellent services. Awesome. The property is nice. The services are very nice. Breakfast was awesome and the staff are polite, honest, and nice especially Charles who is on the front counter, Manager (A Black Guy) who is helpful and Harris at the restaurant. I will come back again in the future. Thank you for the services.
Rukhsar, 3-night trip
Verified

10/10 Exceptional

City Avenue is a great hotel with staff giving the best service guests require. The security and restaurant team is very motivated. Bikash , the Chef , is very helpful. The FO staff are very well welcoming. The managers are always there to assist guests. The FO manager Mr. Suhas is very reachable and helpful. I stayed in Hilton Garden Inn in Dubai and my experience at City Avenue in terms of Customer care was way better. The Security Guards all in full suits are very helpful. You would think they are the hotel top managers. Derege and all the other security team made my stay great and memorable. I recommend this hotel to people who value customer service. Well done and keep it up City Avenue Al Muteena Dubai.
LANDI TRAINING, 4-night trip
Verified

6/10 Good

Disappointed

I stayed several times in this property. It was cost effective and good condition. I stayed again there and they increased their rates a lot. The maintenance is bad. The toilet leaked all thé night long. I asked à quiet room, they assigned me a room at the 4th floor under the AC generators. They kindly changed my room but it was very noisy as well. The hotel is far from metro. The breakfast was bad. There is no coffee machine. Not even a mug or a glass, you have to make your own coffe with a nescafé powder. All that charged 80 $
Nicolas, 2-night trip
Verified

10/10 Exceptional

Great Value Stay at City Avenue Hotel

City Avenue Hotel exceeded expectations for its stars, price, and location. Though a bit older, it provided everything needed for a comfortable stay in Dubai. The staff was very friendly and helpful. We had minor issues with a stuck sink plug and some carpet stains, but these were quickly fixed. The location in the old district was ideal, with great restaurants like Bagdad Restaurant nearby and easy metro access. Since we mainly explored Dubai and only used the hotel to sleep or rest, it was a perfect choice. The area is a working-class district for expats, mainly from India and Pakistan. Our female companions experienced some stares despite dressing modestly, which is less common in the city center. However, the area felt safe and offers cheap stays, great food, and easy transport. We booked two double rooms, both satisfactory despite minor noise from showers, hallways, and occasional airplane sounds due to the nearby airport. The last two days, some noisy families caused disturbance, but the staff tried to manage it. Breakfast was decent, with some variety—not gourmet, but enough to start the day. Overall, City Avenue Hotel offers great value for money, and we would stay here again when visiting Dubai.
Milad, 10-night trip
Verified

10/10 Exceptional

Good place
Ubaid, 7-night trip
Verified

10/10 Exceptional

good
Ubaid, 2-night trip
Verified

10/10 Exceptional

Lovely great place to stay. Very well kept and clean. The house keeping gentlman. I belive his name was Sajid or Majid ( from Karachi) kept my room very cleaned and well maintained.
Adnan, 3-night trip
Verified

8/10 Very good

Nice place overall
Jason, 19-night trip
Verified

10/10 Exceptional

Great experience
MST, 3-night trip
Verified

10/10 Exceptional

It was a good experience staying at the hotel. However, it was very difficult to find a door man or someone at the gate to be able to help the guests.
Mesfin, 2-night trip