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Portola Hotel & Spa at Monterey Bay

4.0 star property
Adventure resort with full-service spa, connected to the convention centre, near Fisherman's Wharf

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Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
2 restaurants, breakfast served
Terrace/patio
Property entrance
2 restaurants, breakfast served
Located on the shores of Monterey Bay, Portola Hotel & Spa at Monterey Bay offers an inviting retreat. Treat yourself to a rejuvenating massage at the onsite spa, take a leisurely bike ride along Cannery Row or Fisherman's Wharf, and unwind by the outdoor pool with sun loungers. With two restaurants serving breakfast and dinner, shopping on site and in-room WiFi for staying connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is €240
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillow-top beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 13 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 37 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Salinas Station - 25 min drive
  • Monterey Station - 26 min walk

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay puts you in a great location, within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 379 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Secured on-site self-parking (USD 29.04 per night; includes in/out privileges)
    • Secured on-site valet parking (USD 37.17 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Jacks Monterey – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Children & extra beds

  • Rollaway beds are available for USD 58.18 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 58.18 per night
  • Pets are allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay)

Parking

  • Secured self-parking costs USD 29.04 per night with in/out privileges
  • Secured valet parking costs USD 37.17 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

Also known as

Portola Hotel Monterey Bay
Portola Hotel
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?

Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Portola Hotel & Spa at Monterey Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Portola Hotel & Spa at Monterey Bay?

Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Portola Hotel & Spa at Monterey Bay?

Yes. Self-parking costs USD 29.04 per night. Valet parking costs USD 37.17 per night. Electric car charging is available.

What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?

Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness centre, as well as spa services.

Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?

Yes, there are 2 on-site restaurants. One of the dining venues will be unavailable from 10 February 2025 to 30 June 2025 (dates subject to change).

What's the area around Portola Hotel & Spa at Monterey Bay like?

Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.

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Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay
Really amazing, location was very convenient and very easy to get in and out of the hotel.
Ramiro, 1-night trip

10/10 Exceptional

Great location, super friendly and a very enjoyable stay.
1-night trip

10/10 Exceptional

Great stay!
From check in to check out an outstanding experience.
Matthew De La, 1-night trip

10/10 Exceptional

This was a good locations and very nice pet friendly hotel. We enjoyed our stay very much. The staff was very friendly and accommodating as well.
Lindsey, 2-night trip

10/10 Exceptional

This is our go to in Monterey. Been staying here since it was the double tree hotel decades ago. Great location fantastic staff
Dave, 3-night trip

10/10 Exceptional

Love this place!
We came for a family trip and we were so close to great spots in Monterey. Room was big enough for all 3 of us and was super clean.
Edith, 2-night trip

10/10 Exceptional

Great hotel, very dog friendly. Great location, walkable to wharf, aquarium. Would definitely stay again!
2-night trip

10/10 Exceptional

Beautiful hotel and stay!!
We loved that there was a bar and restaurant in the hotel and also that is was so centrally located. Our special request of a tub in the room was honored as well!
Tammy, 1-night trip

10/10 Exceptional

Good clean hotel everything in the hotel room was clean and neat
Eduardo, 1-night trip

8/10 Very good

The hotel was great-the staff.were friendly and very helpful. However, upon checking in the clerk told me valet parking was $25, it was $33/day and we were charged for 2 days having the car parked at 8:30 on Saturday night and retrieving at 11 am on Sunday.
Sue, 1-night trip

10/10 Exceptional

Great location and amenities.
Great location and amenities, friendly staff and nice decor.
Lisa, 2-night trip

10/10 Exceptional

Great stay.
Ivan, 1-night trip

10/10 Exceptional

New favorite place!!!
Everyone was so accommodating to us and some special needs that we had.
John, 2-night trip

10/10 Exceptional

Wonderful place to stay in Monterey.
Andre C., 2-night trip

10/10 Exceptional

Excellent stay all around
Susan, 2-night trip

10/10 Exceptional

Beautiful property, excellent vacation!
Kristel Marie, 5-night trip

10/10 Exceptional

Family weekend in Monterey
Excellent service, super friendly and accommodating people.
Samuel, 2-night trip

10/10 Exceptional

Very enjoyable and warm location, right next to the wharfs and a very quick drive to cannery row
Alex, 2-night trip

10/10 Exceptional

Wonderful hotel

10/10 Exceptional

Great stay. Love the rooms and lobby.
Ryan, 1-night trip

10/10 Exceptional

I loved the location of the Portola hotel, the staff, and the nearby stores and restaurants
Audrey, 2-night trip

10/10 Exceptional

Overall great hotel. Beautiful, friendly staff, clean and walkable to restaurants and shops.
Dr. Jason, 2-night trip

10/10 Exceptional

👌
Very nice place complete with vg resto clean rooms very helpful staff close to downtown. What more can you ask for.
MYRAH, 1-night trip

10/10 Exceptional

Each time we stay here it is an enjoyable experience. Great hotel with a great location.
David, 1-night trip

10/10 Exceptional

The hotel overall is beautiful, with great amenities and an ideal location near Fisherman’s Wharf.
Lalita, 2-night trip