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HS HOTSSON Hotel Acapulco

3.5 star property
Beachfront hotel with pool bar, near Papagayo Beach

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Photo gallery for HS HOTSSON Hotel Acapulco

Relax on the beach with comfortable lounge chairs and umbrellas, surrounded by palm trees and the ocean.
Poolside bar
Enjoy breathtaking views of the beach and city skyline from this balcony.
Enjoy breathtaking views of the sea and distant hills from this stylish room featuring a large bed, comfortable seating area, and decorative rug.
Enjoy a panoramic sea view from the spacious living area with a high ceiling and large windows.
Escape to HS HOTSSON Hotel Acapulco, nestled near Condesa Beach and Papagayo Beach. Relax at the poolside bar or 24-hour gym, indulge in international cuisine at one of the 4 on-site restaurants, enjoy dry cleaning/laundry services and free WiFi.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 4 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Beach umbrellas
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Room service

Feel at home (6)

  • Children's pool
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Cable TV service
The current price is €104
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Cable channels
Laptop workspace
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Cable channels
Laptop workspace
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View | View from room

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

8.0 out of 10
Very good
(48 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Cable channels
Laptop workspace
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Cable channels
Laptop workspace
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa

Family Villa

Family Villa

Highlights

Air conditioning
4 bedrooms
Rainfall showerhead
Hairdryer
Private bathroom
4 bathrooms
Cable channels
Daily housekeeping
  • 177 sq m
  • Sleeps 6
  • 2 King Beds, 1 Single Bed and 1 Large Single Sofa Bed

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

Highlights

Air conditioning
Free cots/infant beds
Day bed
Separate bedroom
Hairdryer
Rainfall showerhead
Cable channels
Wardrobe
  • 26.49 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(49 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Cable channels
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hairdryer
Jetted bath
Hydromassage showerhead
Cable channels
  • 81 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Highlights

Private pool
Air conditioning
TV
2 bedrooms
Rainfall showerhead
Hairdryer
Jetted bath
Hydromassage showerhead
  • 233 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Children’s play area – outdoor

Hotel Emporio Acapulco

  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.2 out of 10, Very good, 1,378 reviews
The price is €111
includes taxes & fees
28 Jul - 29 Jul
Hotel Emporio Acapulco
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About the area

Map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 7 min walk - 0.6 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 15 min walk - 1.3 km
  • La Quebrada Cliffs - 5 min drive - 5.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 17 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Los Tarascos - ‬2 min walk
  • ‪La Gamba Restaurant-Bar Club de Playa - ‬4 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Restaurante Maria Bonita - ‬4 min walk
  • ‪Bar 26 - ‬3 min walk

About this property

HS HOTSSON Hotel Acapulco

At HS HOTSSON Hotel Acapulco, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Papagayo Beach. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. NUDE AT THE BEACH, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a children's pool.

All-inclusive

All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 506 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (MXN 175 per night)
    • On-site valet parking (MXN 175 per night)
    • On-site parking is limited
    • On-site carport

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (9483 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

NUDE AT THE BEACH – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Los Caracoles – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Pagliacci – Overlooking the ocean, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
LOS ARCOS – Overlooking the ocean, this theme restaurant specialises in Mexican cuisine and only serves lunch. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 490 for adults and MXN 230 for children
  • Local area shuttle service is offered for an extra charge

Parking

  • Self-parking costs MXN 175 per night
  • Valet parking costs MXN 175 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Outside food and drink are not permitted on the premises.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Crowne Plaza Acapulco Hotel
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Acapulco Hotel Acapulco
Crown Plaza Acapulco
Acapulco Crowne Plaza
HS HOTSSON Smart Hotel
HS HOTSSON Smart
HS HOTSSON Smart Acapulco
Hs Hotsson Acapulco Acapulco
HS HOTSSON Hotel Acapulco Hotel
HS HOTSSON Hotel Acapulco Acapulco
HS HOTSSON Hotel Acapulco Hotel Acapulco
HELP_OUTLINE

Frequently asked questions

Does HS HOTSSON Hotel Acapulco offer free cancellation for a full refund?

Yes, HS HOTSSON Hotel Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HS HOTSSON Hotel Acapulco?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at HS HOTSSON Hotel Acapulco?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at HS HOTSSON Hotel Acapulco?

Yes. Self-parking costs MXN 175 per night. Valet parking costs MXN 175 per night. Parking spaces may be limited.

What are the check-in and check-out times at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.

What is there to do at HS HOTSSON Hotel Acapulco and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. HS HOTSSON Hotel Acapulco also has access to a nearby outdoor pool.

Are there restaurants at or near HS HOTSSON Hotel Acapulco?

Yes, there are 4 on-site restaurants, featuring international cuisine, ocean views and poolside dining.

What's the area around HS HOTSSON Hotel Acapulco like?

HS HOTSSON Hotel Acapulco is located on the waterfront in Costera Acapulco, a short 7-minute walk from Diana the Huntress and 17 minutes' walk from Papagayo Beach.

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HS HOTSSON Hotel Acapulco Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Location
View
Beach
Drinks
Restaurant
Breakfast
Family friendly

What guests liked

  • The property offers beautiful beach views, easy access to the beach, and clean beach chairs. (7 reviews)
  • The pool facilities were a highlight, with many reviewers praising their cleanliness, beauty, and proximity to the beach. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Safe near Beach Restaurants Bars Mall
Gabriella, 2-night trip

10/10 Exceptional

A wonderfully refurbished hotel to a very high standard. All the staff were outstanding and nothing was too much trouble for them. Loved the view from the dining area and the easy access to the beach
Mark, 6-night trip

10/10 Exceptional

Excelente
Brianda, 1-night trip

10/10 Exceptional

Get the right room to get the best view

We were on vacation so I can say that the Service was fast and friendly for us... Clean pools and clean beach chairs every day.
Beach view
Room View
juan, 7-night trip

10/10 Exceptional

Excellent time in Acapulco!

Excellent hotel, superb location on the Costera and private beach to enjoy the sea, sun and breeze! The food was good, excellent buffet breakfast and staff very friendly. Gym was being repaired as well as other areas of the hotel. However, Acapulco just suffered consecutive hurricanes, hence the overall condition of the hotel is excellent! Had an excellent and relaxing 4 days! Good value, highly recommend it!
Angel, 3-night trip

8/10 Very good

Everything is really nice. The only inconvenient was the Electricity was out this was a little estressful it coud happended any were

6/10 Good

We like it but the customer sevice is terrible, I have book in different hotels arround and they dont have any problem with food or music contary here are restricctions. The swiming pool very nice and close to the ocean.
Frida María, 2-night trip

10/10 Exceptional

Nice hotel, with a little improvements to do like the restock of the amenities of the room, the hair dryer wasn’t functional, also the mirror wasn’t lighting
Astrid, 2-night trip

10/10 Exceptional

I recommend it
Rogelio, 9-night trip

10/10 Exceptional

Acapulco Gold☀️

Had an amazing staying! Was upgraded to a villa due to Hotel being remodeled after hurricane Otis. Staff was attentive and fast with delivering any food orders. Always friendly and with a smile. Also the villas are super clean!!
Alexis, 5-night trip

10/10 Exceptional

Ok
Laura Ivonne, 2-night trip

10/10 Exceptional

Convenient to all my needs

8/10 Very good

I mentioned about vip benefits and upgrade,and they didn’t applied
Miguel, 7-night trip

8/10 Very good

So my wife and i came to acapulco cause it was a dream place to vist since i was a kid
Rene, 4-night trip

10/10 Exceptional

very clean
Roberto, 6-night trip

8/10 Very good

We stayed 5 nights. I confirmed our reservation multiple times , even up to a day before. When we arrived we were informed they had no rooms available but offered us an entire villa at their sister resort next door. We stayed at the villa for one night but it didn’t have ocean view so the following day they offered us a room in the hotel we originally booked. Beautiful view from hotel , and they cleaned it daily. For the all inclusive deal there is only one buffet that is included and the pool bar that serves snacks such as burgers, hotdogs. The pools were great. The buffet was small but they changed menu every meal so plenty of food options. Service at the buffet was excellent! No one spoke English not like when we traveled to Cabo or Cancun. We enjoyed our stay. The only negative is no hot water in shower just luke warm. The villa on the other have had 4 bathrooms with hot showers. We recommend visiting island Roqueta , playa caleta and our favorite was Puerto Marquez good swimming beaches no waves. Also if u walk 5 mins south to the rocks past hotel Emporio less waves and good to swim especially in the morning
Olga, 5-night trip

8/10 Very good

Yair, 2-night trip

10/10 Exceptional

Excelente todo desde la recepción la atención limpieza y comodidad en todo. Sin excepción alguna
ERENDIRA, 3-night trip

8/10 Very good

JUAN JOSE, 3-night trip

10/10 Exceptional

William, 2-night trip

10/10 Exceptional

Muy bueno!!!!

Nos gusto mucho la limpieza de todas las areas,asi como la atencion de todo el personal.Buenos tragos y la comida muy aceptable,los desayunos muy ricos.El wifi y el cable muy bien,el aire perfecto. Volveremos pronto sin duda.
Israel, 2-night trip

8/10 Very good

Salvador, 3-night trip

10/10 Exceptional

Jony, 2-night trip

10/10 Exceptional

Increíble

Increíble, el hotel tiene una ubicación perfecta para ir a mercadillos, restaurantes, bancos y todo. Hay guardavidad intensos que de verdad cuidan La gente súper súper amable La vista increíble Las albercas 10/10 Las camas woooow increíbles, TV, sábanas Todo nos encanto seguro regresamos
Cama king woow riquísimas
TV genial
Vista increíble
Veronica elizabeth, 5-night trip

10/10 Exceptional

Excelente servicio y atención
Juan Miguel, 3-night trip