This properly is located on a beautiful beach. Although we did not mind, there's a lot of distance between the villages and the main building (which has the restaurants, cafes, etc.) Get ready to walk A LOT. The food was horrible. They didn't have a lot of variety, and the quality of the food were poor. My fiance and I got food poisoning. When they took us to their private clinic (we were forced to pay 645 Euros), they falsified the facts on the paper to make the hotel look good. Instead of claiming the illness was due to food poisoning, they wrote heat stroke (accuracy is important when claiming insurance in the US). They prescribed us antibiotics, you do not need antibiotics for heat stroke. They treated us poorly. We had to tell the clinic to wear gloves when withdrawing blood. They did not care about my fiance's wellbeing. Similarly at the hotel's nurse, they used a phone's flashlight to check his throat. Very unprofessional and lack of integrity of both the clinic and the nurse of the hotel.
The room wasn't being cleaned properly. They left the bathrooms dirty (not disinfected). We tried changing the hotels, however due to time differences/complications by Expedia, we could not change hotels. DO NOT STAY at this hotel. There are nicer hotels nearby. Since this is a 5-star hotel we completely had different expectations but they failed us miserably. The staff were extremely kind and helpful. However the management needs to change immediately.