House #G6,7,8 Sothearos, Tonle Bassak Chamkamorn, Phnom Penh, Kandal, 12301
What's nearby
Royal Palace - 16 min walk
National Museum of Cambodia - 3 min drive
Central Market - 3 min drive
Phnom Penh Night Market - 3 min drive
Tuol Sleng Genocide Museum - 3 min drive
Getting around
Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive
Phnom Penh Railway Station - 12 min drive
Airport shuttle (surcharge)
Restaurants
Bassac Lane - 4 min walk
Mama Wong's - 4 min walk
Hub Street Cocktails - 4 min walk
Yi Sang Chinese Restaurant - 3 min walk
Khmer Woman‘s Food - 4 min walk
About this property
Grand Elevation Hotel
When visiting Phnom Penh, Grand Elevation Hotel is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. A snack bar/deli and a garden are other highlights.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Library
Full-service spa
Banquet hall
Reception hall
Accessibility
Lift
Lift door width (centimetres): 102
Sign language-capable staff
Hand-held shower heads
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Pillow-top mattress
Cot/infant bed (surcharge)
Freshen up
Shower only
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Spa
Spring Massage has couples treatment room(s). Services include deep-tissue massages and Thai massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Gas fee: USD 2 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 12 per vehicle (one-way. Maximum occupancy 4)
Late checkout can be arranged for an extra charge of USD 8 (subject to availability)
Gas is available for an extra charge of USD 2 per night
Children & extra beds
Cots/infant beds are available for USD 8.0 per night
Rollaway beds are available for USD 8.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
Grand Elevation Hotel Hotel
Grand Elevation Hotel Phnom Penh
Grand Elevation Hotel Hotel Phnom Penh
Frequently asked questions
Does Grand Elevation Hotel offer free cancellation for a full refund?
Yes, Grand Elevation Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Elevation Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Elevation Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Elevation Hotel?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is USD 12 per vehicle one-way.
What are the check-in and check-out times at Grand Elevation Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 8 (subject to availability).
Is there an on-site casino at Grand Elevation Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (12-min walk) is nearby.
What is there to do at Grand Elevation Hotel and nearby?
Grand Elevation Hotel has a spa and a garden.
Are there restaurants at or near Grand Elevation Hotel?
Yes, there's an on-site restaurant.
What's the area around Grand Elevation Hotel like?
Grand Elevation Hotel is a short 9-minute walk from Cambodia-Vietnam Friendship Monument and 9 minutes' walk from AEON Mall.
Grand Elevation Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
4/10 Fair
10 September 2024
Md shohidullah
Md shohidullah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Sherwan qader azeez
Sherwan qader azeez, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Sherwan qader azeez
Sherwan qader azeez, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 August 2024
NAW YA MIN
NAW YA MIN, 5-night trip
Verified Expedia guest review
4/10 Fair
30 July 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 July 2024
Dated and noisy
Staying there for s nightsvin one ofcthe rooms facing the road. It was noisy and basic. The TV didn't work and the shower was poor, but at least hot. The whole place is tired and dated. Good location for Bassac Lane area, friendly staff. Didn't yry the food.
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
4/10 Fair
25 May 2024
Reception are non cooperative
Beeakfast mot upto standard
Muhammad
Muhammad, 2-night business trip
Verified Expedia guest review
8/10 Very good
8 December 2023
Alan
Verified Expedia guest review
6/10 Good
28 November 2023
When we arrived it was good but the morning there was not even enough food for my group of people. I paid extra money for breakfast but when we got there at 7:30 a few people got food and some didn’t due to no more food left. Later on that day we had some confusion about our keys so we ask them to unlock our doors until we can figure out if we had mistakenly left the keys in the room and the staff automatically as us to pay extra for a key. The following day some of our group was asked if we paid for breakfast not in such a nicely manner. There’s a female staff that just stands there not saying hi nor even help when we go down for breakfast no use of having someone without any people skills. We stayed there for a few days and booked 3 rooms I wouldn’t recommend this place to anyone else.
chansophan
chansophan, 3-night family trip
Verified Expedia guest review
8/10 Very good
8 June 2023
michael
michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 June 2023
augustine
augustine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2023
5 Star Staff.
The staff at this hotel are some of the kindest individuals I’ve met in the industry. Breakfast is buffet style and has a good variety of options. One of the best mattresses I’ve slept on in SE Asia.
Elijah James
Elijah James, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 March 2023
Very old building but cozy
Just not into rooms without window felt trapped
Friendly staff
Breakfast was cold but was a ok buffet
Needed something printed out and they were very kind to help me out
They is major construction happening behind the hotel so it can be a little noisy at times
Overall desert place for the price I paid
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
31 March 2022
Not recommended
The reason I chose this hotel was because it was pet friendly. But the area under the bed where pet tends to get in was not cleaned at all and very dirty. If the facility is “pet friendly”, they should improve cleanliness.
I also got rash all over my leg because of bedbug. I don’t recommend this place..
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
7 January 2022
Phan
Phan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 January 2022
Smaller room than I thought 😁 the beds were very comfortable, the shower was unexpectedly small next to the toilet 😁 I had a great time. Thanks for a positive experience in Phnom Penh
Samuel
Samuel, 2-night trip
Verified Expedia guest review
6/10 Good
23 December 2021
I liked the room itself, it had a nice preview on the beds. I didn’t like the rooms bathroom door was squeaky and hard to close, and there was a moldy smell.
Samuel
Samuel, 2-night romance trip
Verified Expedia guest review
2/10 Poor
9 March 2020
Most hotels in Phnom Penh are dusty and this one is no different. Service are always average or above Average but it never clean to your standards
Derrick
Derrick, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 February 2020
Staff friendly enough but I wouldn't stay again.
Booked a delux room but was given a standard windowless room instead and told no delux rooms left. walls were dirty and our door key appeared to open every door - as I found out when I accidentally went to the wrong floor. They changed us to the delux the day after, no refund for the difference, the other room was nicer but the Friday night rave went on till gone 4am.
michael
michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2020
ou can leave luggage while touring-Free
This is a quaint little hotel not quite centre of the city service is beautiful staff non intrusive rooms small but adequate no street noise
It’s near a big shopping centre Eon and a thriving food market dentist ( I had a tooth problem)
Main thing is it’s got reasonable rates. I booked for 6 nights ended up staying 11
Left Luggage
NOW THIS Is Important. Should you wish to travel around Cambodia or elsewhere don’t matter. These guys would allow you to leave you luggage for as long as it takes for FREE. I am in Malaysia at the moment my 20 kg are still there.
This is not advertised but ask and you shall receive.
MOSQUITOES
Cambodia is mosquito country. These guys have long corridors and burn citronella oil at each end. A similar contraption is also in your room . I think I gad 1 mossie bit while I stayed there and I am not sure it was not from waiting gor street food one evening
Breakfast
Simple maths says buy your room with breakfast with booking you are buying breakfast at $1.09 for all the beans eggs rice French fries coffee orange drink stir fry salad fruit salad( did I say coffee) you can eat drink
Had my breakfast at 9.30 am finished at 10.30 (was on holiday for goodness sake I can afford to take my time) and this carried me till dinner
Been to Phnom Penh 10 times this is the first time I found such an agreeable hotel.
I am Australian we are not known for tipping. I did tip here at check out
augustine
augustine, 6-night trip
Verified Hotels.com guest review
8/10 Very good
16 February 2020
2 Star Hotel on reasonable price
Good hotel according to its price but it is totally out dated very old style hotel it is 2 star hotel the doors and the overall equipment is out dated, their Breakfast is good
agha owais
agha owais, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
12 January 2020
Ricaredo
Ricaredo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2019
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 December 2019
This hotel is nice and affordable. However, it was disappointing to see that the housekeeping staff went through my belongings and took a few small items during my stay.