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Hotel Exelsior

3.0 star property
City centre San José de Cúcuta hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Exelsior

Standard Quadruple Room
Reception
Front of property
Breakfast and lunch served, international cuisine
Standard Triple Room | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Free breakfast
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Free toiletries
The price is €26
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

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About the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 4 min walk - 0.4 km
  • Cucuta Museum of Culture - 5 min walk - 0.5 km
  • Ventura Plaza Commercial Center - 7 min walk - 0.6 km
  • Gobernación Norte de Santander - 8 min walk - 0.7 km
  • General Santander Stadium - 10 min walk - 0.9 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

When visiting San José de Cúcuta, Hotel Exelsior is a great choice to consider. Guests looking for a bite to eat can visit Ramsis, which serves international cuisine and is open for breakfast and lunch.

Languages

Spanish

At a glance

Hotel size

  • 25 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets stay for free (1 total, up to 15 kg per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Ramsis – This restaurant specialises in international cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
There is no hot water on site.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Exelsior offer free cancellation for a full refund?
Yes, Hotel Exelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Exelsior?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 15 kg per pet.
Is parking offered on site at Hotel Exelsior?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Exelsior?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Exelsior?
Yes, Ramsis offers international cuisine.
What's the area around Hotel Exelsior like?
Hotel Exelsior is in the heart of San José de Cúcuta, a short 7-minute walk from Ventura Plaza Commercial Center and 8 minutes' walk from Gobernación Norte de Santander.

Hotel Exelsior Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Melissa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Expedia guest review

8/10 Very good

Williams David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Las habitaciones comodas y limpias y un desayuno exelente
Nestor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Buen servicio
Cesar Ramón, 1-night business trip
Verified Expedia guest review

6/10 Good

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Alessandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good Hotel, service and location but the best was the breakfast:)
Alessandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Not recomended They made pay in cash
Terrible bed. Bad staff NOT at all friendly. They made mi to pay in cash when I did the reservation with credit card
Guillermo, 1-night trip
Verified Orbitz guest review

6/10 Good

Friendly Service and Good Wifi
Pros + Friendly Service + Good Breakfeast + Refrigerator + Good Wifi Cons + No Desk
Verified Hotels.com guest review

10/10 Exceptional

Humberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Humberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

VICTOR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendado para viajes cortos
Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tanmy gabriela, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

adanna mercedes, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendable
Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio
adanna mercedes, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javier Alberto, 1-night family trip
Verified Hotels.com guest review