Bring the kids when you stay at Excellence Hotel in Lagos and they can enjoy the free kids' club. You can indulge in deep-tissue massages or detox wraps, and local and international cuisine is served at Lobby, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include washing machines and fridges.
All-inclusive
All-inclusive room rates at Excellence Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English
At a glance
Hotel size
70 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free secured on-site extended parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Barbecue grills
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Babysitting (surcharge)
Lifeguard on-site
What to do
Tennis lessons
Fitness classes
Basketball
Racquetball/squash
Volleyball
Access to nearby outdoor pool
Working away
Business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An outdoor pool
Arcade/games room
Spa services
Hot tub
2 outdoor tennis courts
Sauna
Steam room
Outdoor entertainment area
Walkway to water
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Wheelchairs available on site
Hand-held shower heads
Height-adjustable showerheads
Grab bar in shower
Doorbell and phone notifications
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Hospital bed available
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns
Washing machine
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Turndown service
Premium bedding
Memory-foam mattress
What to enjoy
In-room massage
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Fridge
Toaster oven
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly cleaning products provided
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and detox wraps.
Dining
Lobby – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open 24 hours.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately NGN 2500 for adults and NGN 1500 for children
Airport shuttle service is offered for an extra charge of NGN 10000 per vehicle (return. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of NGN 10000 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 10 and 12 costs NGN 5000 (return)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number LAZ047265
Also known as
Excellence Hotel Lagos
Excellence Hotel Hotel
Excellence Hotel Lagos
Excellence Hotel Hotel Lagos
Frequently asked questions
Does Excellence Hotel offer free cancellation for a full refund?
Yes, Excellence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Excellence Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Excellence Hotel?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Excellence Hotel?
Yes, an airport shuttle is available. The charge is NGN 10000 per vehicle return.
What are the check-in and check-out times at Excellence Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of NGN 10000 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Excellence Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Excellence Hotel also has a sauna, a steam room and an arcade, as well as a picnic area, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Excellence Hotel?
Yes, Lobby offers al fresco dining and local and international cuisine.
Does Excellence Hotel have any outdoor private spaces?
Yes, every room features a balcony.
Excellence Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
5.6/10
Amenities
6.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
29 December 2024
Very welcoming and timely services, very clean and friendly
Fredrick
Fredrick, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
20 June 2024
James
James, 2-night trip
Verified Expedia guest review
8/10 Very good
20 September 2023
Average
Facilities are dated, whole building needs new paint, the toilet seat in my room wobbles. All in all the character of staff were quite nice apart from the restaurant staffs that refused to give me glass cups to drink water with.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2022
It was good
Carolina
Carolina, 7-night trip
Verified Expedia guest review
2/10 Poor
30 August 2022
The room was not clean and the towel and linen was dirty
Geraldine
Geraldine, 4-night romance trip
Verified Expedia guest review
8/10 Very good
10 July 2022
Fairly comfortable but located in a noisy area
Sunday
Sunday, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
8 March 2022
Nothing
Omowumi
Omowumi, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 January 2022
Mahmud
Mahmud, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 January 2022
Hôtel Consultant
I had a great experience with the staffs. My stay was filled with happy memories.
The hotel is well located in the hussle qnd use of the capita.
The hotel staffs are friendly and professional in all aspects from the night team to day team. Lekan, Hajara, Precious and to Femi. They are wonderful people who show true hospitality in the form of empathy and great guest services.
The restaurant staff are also very good and i found real honey on the table for breakfast. It is a hotel that provides locally made food like pap and akara, yam and beans, bread and omelette so dont expect a croissant or french cheese. It is purely Nigerian promotion in content and orientation.
The housekeeping staffs are highly dedicated, respectful from Alexandra to Ebuka. They think outside the box and go out of their way to provide extra services like disinfecting the room regularly during my stay. Ebuka was great.
The security staffs are well trained and highly professional.
maintenance of a dilapidated ffacility apparently by management is the
Only visible challenges c
TOLULOPE
TOLULOPE, 12-night family trip
Verified Hotels.com guest review
6/10 Good
18 December 2021
Bathroom amenities were obsolete, no toiletries ready,i have to request for supplies.
Seun
Seun, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 December 2021
Taiwo
Taiwo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2021
Abimbola
Abimbola, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
4 June 2019
Hotel is at a great location, but not looked after, very old in all ways.
Tom
Tom, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 May 2019
i liked the bed and balcony. the bed was just the right size and the air conditioning was very nice. the parking area was awful and unpaved.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 December 2018
False information on price per night.
Was great. But initially when I got there I had paid for nine days. When I arrived. The manager mentioned the price was different from what they had with this service hotels.com. So I had to pay the difference. I never had gone through something like that. Because I had confirmation I had already paid for my time. The manager was very adamant about me paying the difference. I feel that was between hotels.com and the hotel not myself. And for manager to embarrass me and make me responsible for negotiations between your business and them. Was not professional or right.
Vivian
Vivian, 9-night family trip
Verified Hotels.com guest review
2/10 Poor
30 May 2018
Paid Through Expedia Could Not Check in
Over a week ago I booked two rooms in this hotel when I arrived they would not check me in because they said they can’t accept Expedia payment so after traveling for 12 hours we had no place to stay and my money was spent. The hotel staff were rude and did not try to resolve the issue we ended up not getting another hotel until 1am. They should request to be removed from Expedia if they can’t accept payment. They have horrible customer service and mosquitos in the lobby.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
27 March 2018
They refused to accept expedia when checking out. I have to pay with local currency. So disappointed
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
5 January 2017
entspricht höheren nationalen Ansprüchen
Abwechslung beim Frühstück Fehlanzeige , sehr übersichtliche Speisekarte aber es gibt fast nur Huhn und Fisch . Wechsel der Bettwäsche bei 2 wöchigen Aufenthalt Fehlanzeige .