2/10 Poor
10 January 2024
The worst hotel ever
Absolutely horrible experience. The beach is disgusting and stinks and looks nothing like in the photos. The rooms also stink and are so humid that the surfaces are wet to the touch. The faucets are filthy with built up grime. Breakfast is barely edible. The location is horrible and sketchy. Thin walls so all you hear is motorcycles and dogs all night. The property absolutely does not match the description so moved hotels after the 1st night in order to be able to enjoy our stay in San Andres. The property refused a refund for the rest of our stay despite the advertisement being nothing like the property.
Jaime
Jaime, 3-night trip
Verified Hotels.com guest review