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Shibu Onsen KOKUYA

3.0 star property
Ryokan with 3 restaurants, near Shiga Kogen Ski Area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibu Onsen KOKUYA

Public bath
Front of property
Hot springs
Public bath
Hair dryer, slippers, electronic bidet, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Onsen
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • In-room climate control (air conditioning)
The price is €417
includes taxes & fees
24 Jan - 25 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Japanese-style Room with Open-Air Bath

Standard Japanese-style Room with Open-Air Bath | Bathroom

Standard Japanese-style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Bathrobes
Separate bath and shower
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

Deluxe Japanese-Style Room with Open-Air Bath | Bathroom

Deluxe Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Japanese-Style Room with Open-Air Bath

Superior Japanese-Style Room with Open-Air Bath | Bathroom

Superior Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Bathrobes
Separate bath and shower
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Spring-water bath
Toilet with electronic bidet
Separate bath and shower
  • Sleeps 4
  • 4 Single Futons

Similar properties

Interior

Shibu Onsen Sakaeya

Onsen
Free parking
Free WiFi
Air conditioning
9.8 out of 10, Exceptional, (51)
The price is €354
includes taxes & fees
10 Jan - 11 January 2025
Shibu Onsen Sakaeya
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About the area

Map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401

What's nearby

  • Shibu - 1 min walk
  • Yudanaka Hot Spring - 17 min walk
  • Shiga Kogen Ski Area - 3 min drive
  • Jigokudani Monkey Park - 5 min drive
  • Ryuoo Ski Park - 19 min drive

Getting around

  • Iiyama Station - 18 min drive
  • Zenkojishita Station - 28 min drive
  • Nagano (QNG) - 31 min drive
  • Yudanaka Station - 23 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪猿座株式会社 まちノベイト - ‬3 min drive
  • ‪The Farmhouse - ‬19 min walk
  • ‪そば処 やり屋 - ‬2 min walk
  • ‪HAKKO - ‬3 min drive
  • ‪羅臼庵 - ‬2 min drive

About this property

Shibu Onsen KOKUYA

When you stay at Shibu Onsen KOKUYA, you'll be a short five-minute drive from Shiga Kogen Ski Area and Yudanaka Hot Spring. Guests can be pampered with massages at the spa, and Tyoseian, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Also, this ryokan is within a short drive of Jigokudani Monkey Park. Fellow travellers love the helpful staff.

Languages

English, Japanese, Spanish, Thai

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Free covered on-site valet parking
    • On-site parking is limited
DONE

Transfers

    • Free train station shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • 3 restaurants
  • Private dining
  • Kaiseki meal

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Bike tour information
  • Hiking/biking trails nearby
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi and wired internet
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa, 一茶の湯. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Dining

Tyoseian – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Yawaragi – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
HIroma – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2200 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Kokuya Hotel Yamanouchi
Kokuya Hotel
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

Does Shibu Onsen KOKUYA offer free cancellation for a full refund?
Yes, Shibu Onsen KOKUYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibu Onsen KOKUYA?
Sorry, pets aren't allowed.
Is parking offered on site at Shibu Onsen KOKUYA?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Shibu Onsen KOKUYA?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 10:00 AM.
What is there to do at Shibu Onsen KOKUYA and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as spa services.
Are there restaurants at or near Shibu Onsen KOKUYA?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around Shibu Onsen KOKUYA like?
Shibu Onsen KOKUYA is a short 17-minute walk from Yudanaka Hot Spring and 2 minutes' walk from Shibuyu Bridge.

Shibu Onsen KOKUYA Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Niki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Traditional Japanese Hotel
James, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Sara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
patricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.
Verified Expedia guest review

10/10 Exceptional

A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Annie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!
Heather, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

carol, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Kyle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Blake, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience. We’re planning on coming back.
Julie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ronald, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Kirill, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were!
Verified Expedia guest review

10/10 Exceptional

Sydney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed at Kokuya for one night. It is a larger Ryokan compared to some of the others we stayed at. The advantage of this place is that they have at least 8 baths within the property that are very different in look and feel (both indoors and outdoors) and can be booked just for your party (so a couple can use a certain bath without having to be separated by gender) - this is free for all guests. They also provide a key to the town's public baths. Very centrally located. There are yukatas in the room. Would definitely stay again.
Boris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

It is a nice Ryokan style hotel, hot springs very close to snow monkey park, short train ride to nice sight seeing and cultural sites and great if you want to disconnect from normal day to day life
Jorch001, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible Stay
Very unhappy with our stay. We confirmed 3 times by email that we would be arriving early. We were told we couldn’t check in but that we could leave our bags and get key to local onsens. We showed up and no one was there. Lights out and a sign saying they would open at 3 pm. Then when we did checkin the room was dirty and dated. We paid for 5 futons and got two (one each). Floor was so hard.
Danielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

such great service! the kaiseki meals are also phenomenal. this was our second time at Kokuya and will be back for sure. Note: the property is kind of a maze of stairs, so if you can't handle stairs, this might not be the place for you.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 2-night business trip
Verified Hotels.com guest review