No. 54-58 Jalan Kedungdoro, Surabaya, East Java, 60251
What's nearby
Tunjungan Plaza - 13 min walk
Grand City Surabaya - 4 min drive
Pasar Atum Mall - 4 min drive
Surabaya Plaza Shopping Mall - 4 min drive
Surabaya Zoo - 5 min drive
Getting around
Surabaya (SUB-Juanda) - 40 min drive
Surabaya Gubeng Station - 19 min drive
Tandes Station - 22 min drive
Surabaya Pasar Turi Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Rumah Makan Porong Indah - 2 min walk
Mie Ayam Jakarta - 3 min walk
Mise Ramen & Donburi - 4 min walk
Depot Slamet - 4 min walk
Master Steak - 4 min walk
About this property
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel is a great choice for a stay in Surabaya. Guests can visit the fitness centre for a workout or grab a bite to eat at Greet Room, which serves international cuisine and is open for breakfast. Other features include a bar/lounge and a snack bar/deli.
Languages
English, Indonesian
At a glance
Hotel size
236 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Business centre
Meeting rooms
Conference space (1927 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2014
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Accessible airport shuttle
Wheelchairs available on site
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Greet Room – This restaurant specialises in international cuisine and only serves breakfast.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for IDR 300000.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Surabaya CenterPlaza Hotel
Holiday Inn Express CenterPlaza Hotel
Holiday Inn Express Surabaya CenterPlaza
Holiday Inn Express CenterPlaza
Holiday Inn Express Surabaya Centerplaza Java
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel Hotel
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel Surabaya
Frequently asked questions
Does Holiday Inn Express Surabaya CenterPoint, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Surabaya CenterPoint, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, Greet Room offers international cuisine.
What's the area around Holiday Inn Express Surabaya CenterPoint, an IHG Hotel like?
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel is in Sawahan, a short 13-minute walk from Tunjungan Plaza and 14 minutes' walk from BG Junction.
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
16 October 2024
dedi
dedi, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff
Thank you very much
Dwi & Roger 🙏🇮🇩🇺🇸
Roger
Roger, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Ester
Ester, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Ester
Ester, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 July 2024
Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.
KHAMIS NOORUL FADZLEE
KHAMIS NOORUL FADZLEE, 4-night trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Good stay
Silvie
Silvie, 1-night trip
Verified Expedia guest review
6/10 Good
8 April 2024
Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
6/10 Good
28 December 2023
so so stay
I have to say I picked that hotel because of the reviews. I was expecting something amazing, but that is not what I got.
My room had the worst bed ever. We all left with body pain. The sink handle leaked, so every time I turned on the water the entire sink area got wet. The aircon was no good. It was either too hot or too cold. They messed up my room service order.
The staff was very helpful and friendly. I will say the food was delicious. I enjoyed breakfast and the room service food was good, it just was not correct.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
23 December 2023
Tired hotel with noisy air conditioners and stained carpets.
Allan
Allan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2023
Ian
Ian, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
17 May 2023
Well located
Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet.
raymond
raymond, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
5 March 2023
The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again.
damon
damon, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 February 2023
Especially all the staff I came in contact with, all of them
rudy
rudy, 1-night trip
Verified Orbitz guest review
8/10 Very good
9 June 2021
Good location in the city centre, and a lot of local food around.
staff are friendly and polite, however, can be more attentive
Verified traveller
2-night business trip
Verified Expedia guest review
8/10 Very good
4 January 2021
Excellent stay for short stay or transit. Staff was polite.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
29 September 2020
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
3 March 2020
Good breakfast, the staff I had contact with knew very little English but overall very friendly.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 February 2020
Clean room, cool view of the city, really nice Indonesian breakfast.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
2 January 2020
Why even Refrigerator is not effective, we have to pay for Ice?
Also Amenity is very poor. no hand towel, no cotton swab.
Yasu
Yasu, 3-night trip
Verified Expedia guest review
4/10 Fair
26 December 2019
Over rated hotel need improvements
Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 October 2019
jenny
jenny, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 October 2019
I didn’t like the massage personnel she had a smell and wasn’t nice
Verified traveller
4-night business trip
Verified Orbitz guest review
10/10 Exceptional
12 September 2019
Clean, new, comfortable. For a mid-range property, it was great.