615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
What's nearby
Distrito T-Mobile - 6 min walk - 0.5 km
Pan American Pier - 8 min walk - 0.7 km
Puerto Rico Convention Center - 9 min walk - 0.8 km
Condado Beach - 13 min walk - 1.1 km
Escambron Beach - 4 min drive - 2.3 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive
Free beach shuttle
Restaurants
Choices Sheraton - 7 min walk
Medalla Arena - 6 min walk
Sazon Cocina Criolla - 6 min walk
La Central by Mario Pagan - 7 min walk
Pudge’s Pizza - 6 min walk
About this property
Hyatt House San Juan
Hyatt House San Juan offers a great location, putting you within a short 10-minute walk of Pan American Pier and Distrito T-Mobile. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a snack bar/deli and a beach shuttle. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
On-site self-parking (USD 18.00 per night)
Off-site
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: 16 per cent of room rate
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-off cleaning fee of USD 100
Parking
Self-parking costs USD 18.00 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
Also known as
Hyatt House San Juan Aparthotel
Hyatt House San Juan
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan
Frequently asked questions
Does Hyatt House San Juan offer free cancellation for a full refund?
Yes, Hyatt House San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House San Juan?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt House San Juan?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House San Juan?
Yes. Self-parking costs USD 18.00 per night.
What are the check-in and check-out times at Hyatt House San Juan?
Check-in start time: 4 PM; check-in end time: 6 AM. Check-out time is noon.
Is there an on-site casino at Hyatt House San Juan?
No, this hotel doesn't have a casino, but Sheraton Casino (4-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Hyatt House San Juan and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and an arcade. Hyatt House San Juan also has a picnic area.
Are there restaurants at or near Hyatt House San Juan?
Yes, there's an on-site restaurant, H Bar.
What's the area around Hyatt House San Juan like?
Hyatt House San Juan is a short 8-minute walk from Pan American Pier and 9 minutes' walk from Puerto Rico Convention Center. Travellers say that the hotel is in a great location.
Hyatt House San Juan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Beautiful, clean hotel. Wonderful service and close to many activities.
Kim
Kim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Great hotel
Well appointed room. Clean. Friendly staff at checkin and bar
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Emmee
Emmee, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Genesis gave the best customer service
The customer service was excellent. The room smelled like molded. I cleaned the room daily with bleach and when we would return you could still smell the mold. I loved the hotel with the exception of the smell of the room. They had a bus to take you to the beach and to Old San Juan
Wanda
Wanda, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Fred
Fred, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Great location, very good breakfast, and friendly staff
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Emmee
Emmee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Astrid
Astrid, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
24 August 2024
DaMon R
DaMon R, 4-night trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Good location, the room smell bad.
Fransuas
Fransuas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Monique
Monique, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 August 2024
Maurice
Maurice, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Good
Xiom
Xiom, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
Very nice...reasonably priced and very nice place; great value for the dollar.
Carlos
Carlos, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
17 August 2024
Very clean, staff was polite, and we had a shuttle to take you to and from the beach, old San Juan, and T mobile district!
lee
lee, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
It was close to Tmobile and they had shuttle bus to Old San Juan available. Food was good. Customer Service was great.
Angela Lorena
Angela Lorena, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Only thing my room was not ready had to wait till 5 pm to check in
Bryce
Bryce, 1-night trip
Verified Expedia guest review
6/10 Good
13 August 2024
I like everything in the room.
betzaida
betzaida, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
I was very pleased with the hotel & the staff. Everyone was friendly. The hotel was clean & the room was a perfect size. I would definitely stay at this hotel again if I visit Puerto Rico again.
Kevin
Kevin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Buena area
Esta en una buena area el hotel tienes mucho entretenimeinto a tu alrededor.