Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
What's nearby
Emporium Pluit Mall - 1 min walk - 0.1 km
Dunia Fantasi - 7 min drive - 7.1 km
Jakarta History Museum - 7 min drive - 6.8 km
Mangga Dua - 8 min drive - 8.5 km
Central Park Mall - 9 min drive - 8.8 km
Getting around
Jakarta (CGK-Soekarno-Hatta Intl.) - 24 min drive
Jakarta (HLP-Halim Perdanakusuma Intl.) - 39 min drive
Jakarta Duri Station - 6 min drive
Jakarta Angke Station - 7 min drive
Jakarta Grogol Station - 7 min drive
Restaurants
Ah Mei Cafe - 1 min walk
KOI Café - 1 min walk
Zenbu House of Mozaru - 1 min walk
Shaburi - 1 min walk
Din Tai Fung Chef's Table - 1 min walk
About this property
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel puts you within a 15-minute drive of Central Park Mall and Thamrin City Shopping Mall. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. A snack bar/deli and a terrace are other highlights.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
297 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Jakarta Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Jakarta
Frequently asked questions
Does Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel like?
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel is in Jakarta Utara, a short 1-minute walk from Emporium Pluit Mall.
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
7 December 2024
Overnite at HI pluit
It was satisfactory. Convenient location
HOCK THYE
HOCK THYE, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 September 2024
The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Marsha
Marsha, 4-night family trip
Verified Expedia guest review
4/10 Fair
4 September 2024
Not too pleased with my recent stay!
The location is great if u need to be in a Mall but thats about it.
On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety.
1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed.
2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time.
3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Lina
Lina, 6-night family trip
Verified Hotels.com guest review
4/10 Fair
4 September 2024
Not too pleased with recent stay!
The location is great if u need to be in a Mall but thats about it.
On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety.
1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed.
2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time.
3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Lina
Lina, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Vincent
Vincent, 2-night trip
Verified Expedia guest review
8/10 Very good
16 August 2024
SHUQI
SHUQI, 2-night trip
Verified Expedia guest review
8/10 Very good
14 August 2024
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
RUDOLPH
RUDOLPH, 1-night trip
Verified Expedia guest review
8/10 Very good
7 August 2024
Holiday Inn Express Jakarta Pluit Citygate
Used as a base for some work locally comfortable and helpful staff
Rupert
Rupert, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
RUDOLPH
RUDOLPH, 1-night trip
Verified Expedia guest review
6/10 Good
25 July 2024
Business trip
Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
Verified traveller
10-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Good
DANIEL
DANIEL, 3-night business trip
Verified Expedia guest review
8/10 Very good
19 June 2024
Excellent location, breakfast was a bit disappointing.
Kristina
Kristina, 5-night family trip
Verified Expedia guest review
8/10 Very good
5 June 2024
Irene
Irene, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
25 April 2024
Never again
Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
25 April 2024
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Great Hotel with superb Breakfast!
Gunawan
Gunawan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 April 2024
Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
Tony
Tony, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 March 2024
SUJANI
SUJANI, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 February 2024
Senem
Senem, 5-night family trip
Verified Hotels.com guest review
6/10 Good
22 February 2024
Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.
Lawrence
Lawrence, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 February 2024
Good location n very convinient. Access to airport and food is great
Makmur
Makmur, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
9 February 2024
Niece Koniman
Niece Koniman, 1-night trip
Verified Expedia guest review
8/10 Very good
2 February 2024
Spent one night
Azies
Azies, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 January 2024
Fifi
Fifi, 1-night trip
Verified Expedia guest review
4/10 Fair
5 January 2024
Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.