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Hotel Palacio Astoreca

4.0 star property
City centre Valparaiso hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Astoreca

Deluxe Room, Bay View
Exterior
Exterior
City view
32-inch plasma TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Junior Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Standard Twin Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premium Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
Shower/bath combination
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | View from room

Deluxe Room, Bay View

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Hotel Palacio Astoreca

Pool
Free breakfast
Spa
Free WiFi
9.4 out of 10, Exceptional, (8)
The price is €183
includes taxes & fees
12 Dec - 13 Dec
Hotel Palacio Astoreca
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About the area

Map
Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637

What's nearby

  • Paseo Yugoslavo - 1 min walk - 0.1 km
  • Mirador Paseo Gervasoni - 4 min walk - 0.4 km
  • Plaza Sotomayor - 6 min walk - 0.5 km
  • Port of Valparaiso - 17 min walk - 1.5 km
  • Valparaiso University - 18 min walk - 1.5 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 72 min drive
  • Puerto Station - 5 min walk
  • Bellavista Station - 12 min walk
  • Francia Station - 22 min walk

Restaurants

  • ‪Brecons Valparaiso - ‬3 min walk
  • ‪Restaurant Capri - ‬5 min walk
  • ‪Il Paparazzo - ‬4 min walk
  • ‪Circular Valparaiso - ‬1 min walk
  • ‪La Colombina - ‬1 min walk

About this property

Hotel Palacio Astoreca

Enjoy your visit to Valparaiso with a stay at Hotel Palacio Astoreca. Free perks include WiFi and continental breakfast daily between 7:30 AM and 10:30 AM. Other highlights at this boutique hotel include a terrace and a garden. The property is only a short walk to public transportation: Puerto Station is 5 minutes and Bellavista Station is 12 minutes.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 23 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CLP 18000 per night)
  • On-site parking is limited
  • Off-site parking within 984 ft (CLP 18000 per night); booking required

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1923
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Piano
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during June and May.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Indoor pool
  • Hot tub
The following facilities are closed on Thursday, Friday and Saturday:
  • Restaurant
  • Indoor pool
  • Hot tub

Parking

  • Self-parking costs CLP 18000 per night
  • Parking is available nearby and costs CLP 18000 per night (984 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca
Palacio Astoreca Valparaiso
Palacio Astoreca
Hotel Palacio Astoreca Hotel
Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel Valparaiso

Frequently asked questions

Is Hotel Palacio Astoreca currently open?
The property is closed during June and May.
Does Hotel Palacio Astoreca offer free cancellation for a full refund?
Yes, Hotel Palacio Astoreca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Astoreca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palacio Astoreca?
Yes. Self-parking costs CLP 18000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palacio Astoreca?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Palacio Astoreca?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What is there to do at Hotel Palacio Astoreca and nearby?
Hotel Palacio Astoreca has a garden.
Are there restaurants at or near Hotel Palacio Astoreca?
Yes, there's an on-site restaurant.
Does Hotel Palacio Astoreca have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Palacio Astoreca like?
Hotel Palacio Astoreca is in the heart of Valparaiso, a short 5-minute walk from Puerto Station and 4 minutes' walk from Mirador Paseo Gervasoni.

Hotel Palacio Astoreca Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Verified Expedia guest review

10/10 Exceptional

This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Andres, 2-night trip
Verified Expedia guest review

2/10 Poor

Not Great for Price
Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Christopher, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pricey but great location
Very well located and very clean.
Kristina, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel in a great city.
This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice hotel, but.....
Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Mr Simon Peter, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
2-night trip
Verified Expedia guest review

4/10 Fair

Beautiful hotel, bad customer service
Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Ignacio, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Good location
Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
Verified Expedia guest review

2/10 Poor

Bad Value Proposition and Poor Service
This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
Verified Expedia guest review

10/10 Exceptional

Nice place in Valparaiso
We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

City problems
In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Verified Hotels.com guest review

6/10 Good

historical hotel and vicinity
Experience - Disappointing Room preparation - Excellent breakfast service - Bad bath commodities Not a hotel boutique experience, I expected more.
Verified Expedia guest review

10/10 Exceptional

dont trust sat nav!
Took an age to find hotel though tiny roads up and down this lovely town. Only 3 parking spots in very tight area.
Verified Expedia guest review

10/10 Exceptional

Really cool
An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.
Verified Hotels.com guest review

8/10 Very good

beautiful facility . Really loved it.
a little confusion checking out as where requested to pay higher rate than agreed on Expedia. Clerk corrected the error after showing our Expedia booking form.
Verified Expedia guest review

10/10 Exceptional

Very old, historical but beautifully refurbished.
Close to Plaza Sotomayor, the main plaza of Valparaiso by using the ascensor. Restaurant at the hotel was very good but only one suggestion - there should be an English translation on the menu. If we did not understand Spanish, we would have been completely lost. Staff were outstanding and very accommodating. Amenities were great and the room comfortable. Thoroughly enjoyed our stay.
Verified Expedia guest review

6/10 Good

Great location, mediocre room
For the price, I had expected a five star experience, but it was far from that. The hotel is an old palace. It does not contain period furniture (except one unused room), but the decor is minimalist modern. It doesn't quite work. It seems unfinished and incomplete. The building did sport a spiffy new paint job so it looked terrific from the outside. The room was small. A glass panel above the door allowed light from the corridor to enter the room making sleep difficult. The facility does not have air conditioning. The breakfast was adequate, but not great. The people were wonderful, warm and friendly.
Verified Expedia guest review

8/10 Very good

Good hotel in a special neiborhood of Valparaiso
Its a good hotel in a nice place with very good condition ( in general, clean, hot water, Preston of water, blanquette etc) If you go by car the street are very narrows is not easy drive a car there and the parking lot is a little bit far of the hotel.
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel, faultless experience
We only stayed 1 night in this recently opened 5* boutique hotel, but left wishing we had stayed 2 or 3. Even though I later found out that the hotel had only been running for a few months, our whole experience was faultless. Check-in was quick and offered us an upgrade (after we requested). The staff was extremely friendly and interested in interacting with guests. Rooms (and the hotel throughout) were extremely well decorated. The Spa was the cherry on top of the cake after a long day walking on the hilly streets of Valparaiso. Breakfast was amazing.
Verified Expedia guest review

10/10 Exceptional

Lindo
JOSE, 2-night trip
Verified Expedia guest review