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Live Aqua Monterrey

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Fashion Drive

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua Monterrey

Reception
Egyptian cotton sheets, premium bedding, down duvets, minibar
Exterior
Lobby
Suite, 1 King Bed (Master)
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Pet-friendly
  • Free parking
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is €272
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed (Master)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 88 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio

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Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1312)
The price is €181
includes taxes & fees
29 Dec - 30 Dec
Safi Royal Luxury Metropolitan
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About the area

Map
Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, NL, 66260

What's nearby

  • Fashion Drive - 3 min walk
  • Showcenter Complex - 4 min walk
  • Plaza Fiesta San Agustin - 9 min walk
  • Auditorium Pabellón M - 4 min drive
  • Fundidora Park - 8 min drive

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬2 min walk
  • ‪Salón Alcatraces - ‬3 min walk
  • ‪Flama - ‬7 min walk
  • ‪La Torrada - ‬6 min walk

About this property

Live Aqua Monterrey

Live Aqua Monterrey puts you within a 10-minute drive of Fundidora Park and Macroplaza. You can visit the spa to be pampered with deep-tissue massages, facials or aromatherapy, and AZUR, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a health club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered on-site valet parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

FEEL URBAN SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

AZUR – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
NYTE – This rooftop bar only serves light fare. Open daily.
LA DISTRAL – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 18 to 21 for adults and USD 18 to 21 for children
  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Live Aqua Monterrey Valle Hotel
Live Aqua Valle Hotel
Live Aqua Monterrey Valle
Live Aqua Valle
Live Aqua Urban Resort
Live Aqua Urban Monterrey
Live Aqua Monterrey Hotel
Live Aqua Urban Resort Monterrey
Live Aqua Monterrey San Pedro Garza García
Live Aqua Monterrey Hotel San Pedro Garza García

Frequently asked questions

Does Live Aqua Monterrey offer free cancellation for a full refund?
Yes, Live Aqua Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Live Aqua Monterrey?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 125 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Monterrey?
Yes, there's free valet parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Live Aqua Monterrey?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at Live Aqua Monterrey?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Live Aqua Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (6-min drive) and Casino Jubilee (10-min drive) are both nearby.
What is there to do at Live Aqua Monterrey and nearby?
Live Aqua Monterrey has 2 bars and a spa, as well as a 24-hour fitness centre.
Are there restaurants at or near Live Aqua Monterrey?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does Live Aqua Monterrey have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Live Aqua Monterrey like?
Live Aqua Monterrey is a short 3-minute walk from Fashion Drive and 9 minutes' walk from Plaza Fiesta San Agustin.

Live Aqua Monterrey Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Poor

Antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raffaele, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Javier, 3-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Everything was great!
Ivan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness, great bed & location
Alejandro, 1-night trip
Verified Expedia guest review

4/10 Fair

Property is beautiful, service is not up to par to Live Aqua Standards. Slow servce and no follow up, SPa is not avilable, took 5 calls to get a bottle of watter, another 3 to get some slippers. Definetly needs oversight from managment. Very dissapointed.
Marco, 1-night business trip
Verified Expedia guest review

8/10 Very good

This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
Jonas, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Hyomi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
Milena, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

X
X
Felipe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Greta stay as always!
Michelle, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect!
Arturo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fernando, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karem, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Short stay. Nice place. Expensive and poor breakfast
Augusto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abelardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose Javier, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice
JOSE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Robert, 2-night trip
Verified Expedia guest review

4/10 Fair

Power went out in the room and missed our reservation for dinner. Team responded and maintenance had to come in the room while we are not finished getting ready to reset all the rooms breakers
Jon, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Verified Expedia guest review