Villas de Palermo Hotel and Resort

3.5 star property
Family-friendly hotel with spa, near San Juan del Sur Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas de Palermo Hotel and Resort

Exterior
Exterior
Terrace/patio
2 bedrooms, in-room safe, individually decorated, individually furnished
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Spa
  • Air conditioning
Main amenities
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Conference center
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • 2 bedrooms
  • Kitchen
  • Second bathroom
The price is $171
includes taxes & fees
$149 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 2 of 2 rooms

Family Villa, 2 Bedrooms

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 1399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 1395 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600

What's nearby

  • Refugio de Vida Silvestre La Flor - 19 min walk - 1.6 km
  • San Juan del Sur Port - 5 min drive - 3.6 km
  • San Juan del Sur Beach - 8 min drive - 3.1 km
  • Nacascolo Beach - 9 min drive - 5.2 km
  • El Remanso Beach - 18 min drive - 6.5 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 153 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)

Restaurants

  • ‪El Timon - ‬3 min drive
  • ‪Dale Pues - ‬3 min drive
  • ‪El Social - ‬3 min drive
  • ‪RESTAURANTE VIVIAN - ‬3 min drive
  • ‪Ding Repair Cafe - ‬3 min drive

About this property

Villas de Palermo Hotel and Resort

When you stay at Villas de Palermo Hotel and Resort, you'll be within a 10-minute drive of San Juan del Sur Beach. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this Tuscan hotel include refrigerators and microwaves.

Languages

English, Spanish

At a glance

Hotel size

  • 48 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle within 2 kilometers*
  • Free beach shuttle
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Free beach shuttle
  • Yoga classes
  • Beach nearby
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Conference center (3003 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 52 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Tuscan architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils

More

  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Resort Palermo
Palermo Hotel Resort
Palermo Villas
Villas Palermo Hotel & Resort
Villas Palermo Hotel & Resort San Juan del Sur
Villas Palermo San Juan del Sur
Villas Palermo Hotel Resort San Juan del Sur
Villas Palermo Hotel Resort
Villas de Palermo Hotel Resort
Palermo Resort Juan l Sur
Palermo And San Juan Del Sur
Villas de Palermo Hotel and Resort Hotel
Villas de Palermo Hotel and Resort San Juan del Sur
Villas de Palermo Hotel and Resort Hotel San Juan del Sur

Frequently asked questions

Is there a pool at Villas de Palermo Hotel and Resort?
Yes, there's an outdoor pool.
Are pets allowed at Villas de Palermo Hotel and Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Villas de Palermo Hotel and Resort?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one way.
What are the check-in and check-out times at Villas de Palermo Hotel and Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Villas de Palermo Hotel and Resort and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Villas de Palermo Hotel and Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Villas de Palermo Hotel and Resort?
Yes, Terraza de Palermo offers alfresco dining, local and international cuisine, and garden views.
Does Villas de Palermo Hotel and Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does Villas de Palermo Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished patio and a yard.
What's the area around Villas de Palermo Hotel and Resort like?
Villas de Palermo Hotel and Resort is in Lomas de Palermo, a short 19-minute walk from Refugio de Vida Silvestre La Flor.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabiola, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The location
Uriel, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Amazing location!! Very friendly staff!
Martha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Leslie, 1-night trip
Verified Expedia guest review

4/10 Fair

Not a chance
Not prepared arrived late and room had no ice . Television down not function and pool out of service which I asked if I can use upon arrival . I will never return but place has potential . Of and they wanted to give me a 20 lbs bag of ice for 5 bucks which is an insult
Manuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great staff! lovely mountain views
Carmen, 2-night family trip
Verified Expedia guest review

6/10 Good

ivonne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff, they are awesome people.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great. Peaceful place to get some work done and focus. Restful.
Katie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice and friendly place
JUR, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Everything was breathtaking! The villa was Everything my family needed a breath of fresh air! The pool service from Mauricio was above and beyond! Cant wait to return!
Angee, 2-night family trip
Verified Expedia guest review

6/10 Good

I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids. We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
jc, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Bitter sweet days!😞
My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Isabel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Awesome place, but double check your reservations
A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Paul, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overall ok, everything is very dated! Staff very nice!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

ALL INCLUSIVE PLEASE
Love the view of the bahia of san juan del sur. Everything is beautiful. My husband and i have been at the palermo for the past 3 years. Hotel.com MUST BRING ALL INCLUSIVE BACK.😁
Isabel, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The service they give you is perfect, staff personnel were great. I have stayed at this place more than three times and I'm always satisfied, I guess that is why I keep going back.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location and nice hotel
We had a great time in this hotel, we would definitely consider staying again here.
2-night trip
Verified Expedia guest review

6/10 Good

Not worth price
Large villa and generally nice. Lots of ants however, beds were uncomfortable with 2 small pillows, missing dishes and toaster didn't work. Inside of villa was generally clean and pleasant. Far from beach but with a pleasant view. Pool is nice.
David, 2-night trip
Verified Expedia guest review

6/10 Good

Still Palermo.
My husband and I have been at villas de Palermo every 6 to 7 months and stay 3 or 4 days each time. Under new management and not as fun this time around. Most of the staff are new and inexperience to customer service. All inclusive plan not available and their delicious menu which we loved so much is gone. The drinks are not as good as before. hope the new management thinks about their customers and would negotiate and get some of the old staff back again. I'm sure they'll lighten up the Palermo again.
Isabel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel of our whole trip!
staff is very helpful and always available. We didn't try the food due to the price, but enjoyed our private kitchen very much.
jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Classic villas on a jungle hillside
Stunning Italianesque villas with tiled roofs, stone floors and expansive views. Parrots and Howler monkeys, a large warm pool, very quiet with free transportation to SJDS all day, and cheap taxis all night. The Terrazzo Restaurant is a little pricey but unquestionably worth its
Keith, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful hotel and views
This was our first time staying at this hotel. And all I need to stay is that I don't regret stay at this hotel whatsoever. The staff was amazing, the views of the beach were simply spectacular. Every villa had its own view of the beach which is about 3 KM away. A few things I do need to mention is that they had ants, not small ones... but big ones. They were harmless though, and considering we are in a tropical region... it could've been far far worse. Another complaint is that transportation to the town after 10PM was basically unavailable and we needed to walk about half a mile in the complete darkness to get somewhere where we can get a taxi. It was all an adventure for us though. We heard parrots on the trees which were on our hotel, saw fireflies at night. It was all an amazing experience and I will definitely be staying here again. Thank you!!
Oscar, 2-night trip
Verified Expedia guest review