Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
What's nearby
Twelve Angled Stone - 2 min walk
Cusco Cathedral - 2 min walk
Plaza de Armas - 4 min walk
Coricancha - 8 min walk
San Pedro Market - 12 min walk
Getting around
Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive
San Pedro Station - 14 min walk
Cusco Wanchaq Station - 15 min walk
Poroy Station - 27 min drive
Restaurants
Museo del Pisco - 1 min walk
Cicciolina Cafe - 1 min walk
La Bodega 138 - 2 min walk
Mama Seledonia - 1 min walk
Pizzeria Trattoria Casa Grande Cusco - 1 min walk
About this property
JW Marriott El Convento Cusco
JW Marriott El Convento Cusco offers a fantastic location, putting you a short five-minute walk from Plaza de Armas. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
153 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children may not be eligible for complimentary breakfast
Pets
No pets or service animals allowed
Internet
WiFi in rooms*
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (late night)
Water dispenser
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Library
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 150
Wheelchair-accessible public bathroom
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Closed-captioned TV
Lowered plug sockets in bathroom
Lever door handles
Room amenities
Be entertained
IPod docking station
49-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Memory-foam mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Qespi Bar – On-site bar.
Qespi Restaurant – This restaurant specialises in Peruvian cuisine and only serves dinner. Open daily.
Awards and affiliations
JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 41.30 per accommodation, per night
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
WiFi is available in guest rooms for USD 00 per stay (rates may vary)
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714
Also known as
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco
Frequently asked questions
Does JW Marriott El Convento Cusco offer free cancellation for a full refund?
Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott El Convento Cusco?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott El Convento Cusco?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott El Convento Cusco?
Sorry, there's no on-site parking at JW Marriott El Convento Cusco.
What are the check-in and check-out times at JW Marriott El Convento Cusco?
You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at JW Marriott El Convento Cusco and nearby?
JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott El Convento Cusco?
Yes, Qespi Bar offers Peruvian cuisine.
What's the area around JW Marriott El Convento Cusco like?
JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 2 minutes' walk from Cusco Cathedral.
JW Marriott El Convento Cusco Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Jorge
Jorge, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Hiroko
Hiroko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Wonderful saty for couples.
Really lovely hotel in the ♡ of Cusco. Easy to walk to many of the main tourist destinations. Staff were courteous and helpful. Some great free experiences, eg pisco sour making. Food in restaurant delicious. All the amenities and services you’d expect from this level of hotel. They were super helpful with early morning breakfasts for trail trips and luggage storage.
D
D, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
This is a Dream Hotel. Staff is FABULOUS. It is in a great location and very safe. Luxury at its finest. I will recommend this hotel to everyone and will stay here again in the future - 100% PERFECT Choice!!!
ANGELA
ANGELA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Hiroko
Hiroko, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
The hotel was beautiful! The service was excellent. I got sick and the paramedics of the hotel and the staff were very helpful and very concerned about me. This location was very central but quite in a very good location. The breakfast was amazing. I highly recommend it!
Carola
Carola, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 September 2024
The hotel was beautiful and the staff very friendly. The resident alpaca Ponchita was a lovely element and the added oxygen in our rooms a qonderful assist for acclimitization (in addition to the plentiful aetisanal coca tea of course). The breakfast was great but I would have liked to see a bit more variety with the restaurant menu. The complimentary pisco sours was a very nice touch.
Glen
Glen, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
22 September 2024
Glen
Glen, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
19 September 2024
CHRISTIAN
CHRISTIAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Martha
Martha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Great hotel with many amenities and great location close to everything
Jorge A
Jorge A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Michael
Michael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Amazing experience
Valentina
Valentina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
Maria
Maria, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Muy bonito hotel y una atención de primera
Marco Antonio
Marco Antonio, 1-night romance trip
Verified Expedia guest review
8/10 Very good
26 August 2024
The JWM is a stunning property. The rooms are nicely appointed & the staff were friendly & accommodating. Breakfast was good. We had one issue with the AC/Heat thermostat. At night when the temperature dropped, the heat took hours to warm up the room. The touch of the vents felt slightly warm not hot. But this matter is of no reflection on the staff, they were great, this is an engineering issue, had a similar heating issue with another Marriott in Lima.
Fazia
Fazia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Great hotel with a lot of history very well located
Alejandro
Alejandro, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
Great service
MARIA
MARIA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Clement
Clement, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Adriana
Adriana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Amazing hotel and service, great hotel
Iram
Iram, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
javier
javier, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Great hotel
Great service
Amazing breakfast
A great welcoming reception in the evening
Very efficient assistance with plans of the tours