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Mr Express

3.0 star property
City centre hotel within easy reach of Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mr Express

Noche Romantica
Lobby
Exterior
Reception
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Free parking
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is €62
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226

What's nearby

  • Costanera Center - 9 min walk - 0.8 km
  • Gran Torre Santiago - 11 min walk - 0.9 km
  • Parque Arauco Mall - 6 min drive - 5.1 km
  • Medical Center Hospital Worker - 6 min drive - 6.2 km
  • San Cristobal Hill - 13 min drive - 7.5 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 31 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • Tobalaba Station - 4 min walk
  • El Golf Station - 5 min walk
  • Alcantara Station - 12 min walk

Restaurants

  • ‪El Crutón Restaurant - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fuente Chilena - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪The Elephant Coffee - ‬1 min walk

About this property

Mr Express

At Mr Express, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Free perks include WiFi, self-parking and buffet breakfast daily between 7:00 AM and 10:30 AM. Also, this hotel is within a short drive of Plaza de Armas. Public transportation is only a short walk: Tobalaba Station is 4 minutes and El Golf Station is 5 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Neruda Express Santiago
Hotel Neruda Express
Neruda Express Santiago
Neruda Express
Mr Express Hotel
Mr Express Santiago
Hotel Neruda Express
Mr Express Hotel Santiago
MR. EXPRESS (ex Hotel Neruda Express)

Frequently asked questions

Does Mr Express offer free cancellation for a full refund?
Yes, Mr Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mr Express?
Sorry, pets aren't allowed.
Is parking offered on site at Mr Express?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Mr Express?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What's the area around Mr Express like?
Mr Express is in Las Condes, a short 4-minute walk from Tobalaba Station and 9 minutes' walk from Costanera Center.

Mr Express Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

maria del carmen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

maria del carmen, 6-night trip
Verified Hotels.com guest review

4/10 Fair

the facilities are too old the breajfast taste was not good
Julián, 5-night business trip
Verified Expedia guest review

4/10 Fair

Fabian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location, Location, Location
This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Monica, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

loreto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Me gustó que había botones. Atención excelente. Desayuno muy bueno. El hotel es un poco anticuado. El cuarto pequeño, pero el baño muy amplio y moderno.
Amy Román, 1-night business trip
Verified Expedia guest review

8/10 Very good

Need a renovation.
EDDY, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Uncomfortable and unclean.
I don’t understand how this hotel has such good reviews. The sheets were stained, the mattress springs made it almost impossible to sleep, there were broken tiles in the bathroom. There was a safe, but no key to open it. There was no iron and the closet door in my room was attached to a slanted wall so I had to jam my body into the closet to keep it from slamming shut. The service was also really bad. Checkout took very long.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Check in, etc was perfect. The hotel even arranged a last minute tour for me. The interior was a bit run down.
6-night trip
Verified Expedia guest review

6/10 Good

Location, bathroom space and shower the only plus
Alejandro, 1-night business trip
Verified Expedia guest review

8/10 Very good

Nice rooms and great location but breakfast could improve
10-night business trip
Verified Expedia guest review

6/10 Good

No for winter time
Old window type that let cold goes in (thin glass). I could not feel room comfortable since it would not warm my room enough. It is clean and people is nice despite.
Álvaro, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Charging 4 dollars water is too much. We are in Chile. Come on!
Hernan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Close to Las Condes restaurants and metro
I chose the Neruda Express because of its proximity to the Metro and to my friends' house. For location, it's great. It is only a couple blocks from some of the best restaurants in Las Condes, and there are two metro stations within a few blocks as well. The room was large, with a double bed, desk, and sofa, but a bit strangely laid out. I had to move the sofa a bit in order to sit there and watch TV (which was fine for watching from the bed, but not what I wanted to do). There was also only one outlet available as all the others were in use for various lights and appliances. Breakfast was similarly OK but not outstanding.
Elizabeth, 3-night trip
Verified Hotels.com guest review

6/10 Good

Good location to visit various places, bed is not stable, moveable and makeing noise. Front staff are helpful, only few too grumpy.
5-night trip
Verified Expedia guest review

6/10 Good

my room 401 is next to the main ventilator of the hotel which making so much nosie. breakfast was good
Supa, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel staff was helpful and friendly, although we had a little difficulty communicating in English.
Verified Expedia guest review

4/10 Fair

Not sufficient for me
Biggest issue for me is bad internet connection in the room, which is to me critical for my work. Room is clean but feels cold, no character, breakfast basic. Reception arriving was very friendly, but checking out was opposite. Price might be interesting for location, but I want to pay a bit more for better services.
Verified Expedia guest review

4/10 Fair

Terrible
service is the baddest, I do not recommend this hotel to anyone.
Verified Expedia guest review

8/10 Very good

Good location
The hotel is very close to both metro and bus services so it's very easy to get to the centre of Santiago and other areas of the city. It's also a couple of blocks away from Avenida Isidora Goyenechea where there are a number of good restaurants. For those who don't have Spanish there can be language difficulties as most staff don't seem to have a high degree of foreign language skills. The hotel itself could do with a bit of an update. The breakfast buffet was varied, but one day when there were a lot of people over a short period of time the staff were totally overwhelmed so if you were in a hurry you'd likely miss out as tables weren't cleared and food wasn't replenished quickly enough to cope with the number of people.
Verified Expedia guest review

10/10 Exceptional

super friendly
This is a must stay hotel if you are looking for a truly personable and friendly environment. The entire hotel staff is attentive, super helpful, and always with a smile. Example? We made a small mess in the bathroom because we noted too late that the shower head was leeking. We left the room for the whole day and returned late that night. The next morning we noticed that the shower had been fixed without us even saying anything to the staff. I stayed there for a week-long business trip with colleagues and returned a couple of months later for a private stay. On both occasions I felt truly welcomed and would return any time. Having the headquarters of the new president elect right next door right after the election in January 2010 made the second stay even more exciting.
Verified Expedia guest review

10/10 Exceptional

A great Las Condes hotel
This is a great hotel with excellent staff. I would definitely go back.
Verified Expedia guest review

10/10 Exceptional

Excelente atendimento, café muito bom.Poucas tomadas no quarto e banheiro com box aberto, um pouco desconfortável
Ricardo, 6-night business trip
Verified Hotels.com guest review