Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
What's nearby
Samara Shops - 5 min walk - 0.4 km
Expo Santa Fe Mexico - 10 min walk - 0.9 km
Parque La Mexicana - 16 min walk - 1.4 km
Santa Fe Center Mall - 4 min drive - 2.6 km
KidZania Santa Fe - 5 min drive - 3.4 km
Getting around
Benito Juarez International Airport (MEX) - 45 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
Mexico City Buenavista Station - 33 min drive
Mexico City Fortuna Station - 46 min drive
Tultitlan Lecheria Station - 47 min drive
Santa Fé Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Fisher's Santa Fe - 3 min walk
Vapiano - 3 min walk
Don Capitán - 1 min walk
McDonald's - 3 min walk
Starbucks - 1 min walk
About this property
The Westin Santa Fe, Mexico City
The Westin Santa Fe, Mexico City features a rooftop terrace and puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with sports massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
259 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Secured covered on-site self-parking (MXN 140 per night)
Secured covered on-site valet parking (MXN 180 per night)
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
6 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Working away
24-hour business centre
Meeting rooms
Conference space (1100 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
Full-service spa
Hot tub
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 60
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed-captioned TV
Portable bath seats
Height-adjustable showerheads
Smooth flooring in room
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Cable TV channels
Netflix
Streaming services
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Individually furnished and decorated
Separate dining area
Heated floors
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Heavenly Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (return)
Late checkout can be arranged for an extra charge of MXN 1800
Parking
Covered self-parking costs MXN 140 per night
Covered valet parking costs MXN 180 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Santa Fe Mexico City Hotel
Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City
Frequently asked questions
Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?
Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Santa Fe, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Santa Fe, Mexico City?
Yes. Self-parking costs MXN 140 per night. Valet parking costs MXN 180 per night. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by The Westin Santa Fe, Mexico City?
Yes, an airport shuttle is available. The charge is MXN 1777 per vehicle return.
What are the check-in and check-out times at The Westin Santa Fe, Mexico City?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.
What is there to do at The Westin Santa Fe, Mexico City and nearby?
The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near The Westin Santa Fe, Mexico City?
Yes, there are 6 on-site restaurants.
What's the area around The Westin Santa Fe, Mexico City like?
The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 16 minutes' walk from Parque La Mexicana.
The Westin Santa Fe, Mexico City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
21 October 2024
FRANCISCO J
FRANCISCO J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Alana
Alana, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Felipe
Felipe, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Brad
Brad, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Very nice hotel. The spa and pool area are small but ok
Alejandro
Alejandro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Maria
Maria, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Maria
Maria, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Jacques Isaac
Jacques Isaac, 2-night family trip
Verified Expedia guest review
6/10 Good
22 May 2024
Juan Luis
Juan Luis, 2-night trip
Verified Expedia guest review
6/10 Good
22 May 2024
Very expensive for the bad food and terrible room service
Juan Luis
Juan Luis, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
The hotel is awesome,
Adolfo
Adolfo, 1-night romance trip
Verified Expedia guest review
2/10 Poor
26 April 2024
Raul
Raul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2024
Maria
Maria, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 April 2024
Quiet, clean, well run hotel. Great attention to detail
Dipika
Dipika, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 March 2024
Excellent hotel
Excellent hotel. Friendly. Very clean.
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 March 2024
Modern and comfortable property with superb service standards
Carlos
Carlos, 3-night romance trip
Verified Expedia guest review
8/10 Very good
6 March 2024
Manuel
Manuel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2024
I liked there’s many options to eat around. The hotel is clean and excellent service.
Gerardo
Gerardo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 February 2024
Great location, lots of restaurants walking distance
Enrique
Enrique, 1-night family trip
Verified Orbitz guest review
8/10 Very good
1 February 2024
The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
Miriam
Miriam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 January 2024
Manuel
Manuel, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
20 January 2024
My wife and I planned a weekend at the westin, just the 2 of us.
We choose the Westin cause other times that we had stayed here we had a lovely time.
This time was different.
Javier
Verified Expedia guest review
8/10 Very good
16 January 2024
Everything is great, just the pillows didn’t like.
Verified traveller
3-night business trip
Verified Hotels.com guest review
2/10 Poor
7 January 2024
The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!