Ristretto Espresso Cafe - Bolivar Plaza - 2 min walk
Fruta Al Paso - 1 min walk
About this property
Hotel Soratama
Take in the views from the rooftop terrace when you stay at Hotel Soratama. Guests looking for a bite to eat can visit Emperador, which serves local cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
8 meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
2 hot tubs
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
5-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Emperador – This restaurant specialises in local cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.
Also known as
Hotel Soratama Pereira
Hotel Soratama
Soratama Pereira
Soratama
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira
Frequently asked questions
Does Hotel Soratama offer free cancellation for a full refund?
Yes, Hotel Soratama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soratama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Soratama?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Soratama?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 1 PM.
Is there an on-site casino at Hotel Soratama?
No, this hotel doesn't have a casino, but Casino Rivera (5-min walk) and Rio Casino (13-min walk) are both nearby.
What is there to do at Hotel Soratama and nearby?
Recommended spots to visit include Plaza de Bolivar (1-min walk) and Pereira Cathedral (1-min walk), along with Olaya Herrera Park (12-min walk) and Technological University of Pereira (2.2 mi).
Are there restaurants at or near Hotel Soratama?
Yes, Emperador offers local cuisine.
What's the area around Hotel Soratama like?
Hotel Soratama is in the heart of Pereira, a short 1-minute walk from Plaza de Bolivar and 5 minutes' walk from Victoria Shopping Mall.
Hotel Soratama Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
5 November 2024
The hotel was just perfect, the staff were very friendly and attentive....although the 10th floor was a little noisy due to being under the restaurant and Yiu can hear chairs moving all the time ...but overall very clean and very good .... Great location, as most things are walkable.
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Empleados muy amables todo muy bien Los baños muy estrechos y Les falta espejos de aumento
Nelsy
Nelsy, 9-night family trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
Seong Min
Seong Min, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Amazing Hotel
This is an amazing hotel, great (GREAT!) service, amazing people, great location, really good breakfast and you will not find something better in the area.
EDWIN
EDWIN, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 September 2024
BAD CUSTOMER SERVICE
WE WERE UNABLE TO STAY BECUSE THEY DID NOT ALLOW MY PARTNER WITHOUT A PASSPORT? WHAT A RIDICULOUS LAW.
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Very friendly staff. Specially in the restaurant for breakfast. Very sweet, not so much at the front desk.
Lucia
Lucia, 4-night romance trip
Verified Expedia guest review
8/10 Very good
23 August 2024
El cuarto estuvo bien pero el baño es extremadamente pequeño, muy incómodo.
Raul
Raul, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
I went to pereira for a spine surgery my recovery time was at the soratama hotel and they help me with all my needs
Robinson
Robinson, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Es un lugar hermoso y los empleados son súper geniales y trabajadores 100000/10
Cristhy
Cristhy, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Right price for the right place
Roy
Roy, 3-night family trip
Verified Expedia guest review
8/10 Very good
7 July 2024
Un lugar muy conveniente, buen precio, calidad y muy buen trato , así como calidad en su servicio de comida
Mariza
Mariza, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
4 July 2024
Alejandro
Alejandro, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Exceptional service! Nice facilities with a good panoramic views of the park and the city. Staff ready to assist anytime needed.
Cecilia
Cecilia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Excelente accommodation!
Mantienen el hotel en excelentes condiciones, ¡muy limpio! Nuestra habitación era espaciosa y muy cómoda: suite. El desayuno es muy bueno teniendo en cuenta que es gratuito. La comida del Sky Lounge no es muy buena por el precio. El ambiente es muy agradable, por lo que es lamentable que la comida no valga la pena.