N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
What's nearby
Royal Palace - 8 min walk - 0.7 km
NagaWorld Casino - 9 min walk - 0.8 km
National Museum of Cambodia - 16 min walk - 1.4 km
AEON Mall - 16 min walk - 1.4 km
Central Market - 3 min drive - 2.5 km
Getting around
Phnom Penh (PNH-Phnom Penh Intl.) - 33 min drive
Phnom Penh Railway Station - 11 min drive
Airport pickup service
Restaurants
Banana Tree Restaurant - 7 min walk
Naga2 - 5 min walk
Café Amazon - 4 min walk
Brown Coffee and Bakery - 1 min walk
Backyard Cafe - 7 min walk
About this property
Chaiya Palace Hotel
Enjoy your visit to Phnom Penh with a stay at Chaiya Palace Hotel. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. An outdoor pool, a bar/lounge and a garden are other features.
Languages
English, Japanese, Khmer
At a glance
Hotel size
44 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site garage
Transfers
Airport pick-up (available 24 hours)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Water dispenser
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Lift
Lift door width (centimetres): 99
Hand-held shower heads
Height-adjustable showerheads
3 steps to reach property
Tile flooring in room
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Restaurant dining guide
Special features
Spa
Kesar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12.5 per person
Airport shuttle service is offered for an extra charge of USD 15 per vehicle. Maximum occupancy 4
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property accepts credit cards and cash.
Also known as
Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh
Frequently asked questions
Does Chaiya Palace Hotel offer free cancellation for a full refund?
Yes, Chaiya Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chaiya Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Chaiya Palace Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Chaiya Palace Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 15 per vehicle.
What are the check-in and check-out times at Chaiya Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Chaiya Palace Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (9-min walk) is nearby.
What is there to do at Chaiya Palace Hotel and nearby?
Chaiya Palace Hotel has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Chaiya Palace Hotel?
Yes, there's an on-site restaurant.
Does Chaiya Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chaiya Palace Hotel like?
Chaiya Palace Hotel is a short 1-minute walk from Cambodia-Vietnam Friendship Monument and 8 minutes' walk from Royal Palace.
Chaiya Palace Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Vineeta
Vineeta, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
EXCELLENT SERVICE
Agnes Lim
Agnes Lim, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Natalie
Natalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Linda
Linda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Alexander
Alexander, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
This hotel was amazing. The staff was so friendly, helpful, and kind. The front desk Sam and kasak they helped me with everything. What tours to book, places to eat,how not to get scammed. What apps to download. If I had any questions they helped me immediately. Spa staff was awesome also. Very polite. Kitchen staff service was great at the roof top restaurant. I will definitely spend my money here again. Can't wait to come back.
Jensen
Jensen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Weekend in Phnom Penh
Close to night-life streets but not too close so it's quieter (one tuktuk away). Love the roof top pool and bar. Room is big. Sadly lots of insects tend to come in at night even with windows closed. Also, not much food options nearby. We walked few blocks around hotel but no decent local cafes.
Would like to recommend staff, his name is Kasak. Very friendly, helpful and hospitable!
Aaron Paul
Aaron Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Jack
Jack, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Family and friends
Kevin
Kevin, 4-night trip
Verified Expedia guest review
8/10 Very good
18 December 2024
Better solutions @ the same price point in PP.
The hotel is ok for the price point but below the expectations for the high average review the hotel currently has. The hotel design and materials are clearly chinese, not to international standards of other hotels in this price point. The breakfast as well was below average. The pool area which is the hotels biggest selling point had very little space for laying near the pool. Only 6 very tightly positioned places to sit. No need to have a roof top pool without adequate space to sit or without a bar.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Perfekt hotel
Rigtig godt hotel. Med meget venligt og hjælpsomt personale.
Mathias Strandhauge
Mathias Strandhauge, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Sehr schönes und komfortables Hotel. Personal sehr freundlich
Adrian-Marian
Adrian-Marian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Wonderful hotel
Wonderful hotel. Top 1% of hotels for comfort and value.