Convent of Las Clarisas de San Diego - 3 min walk - 0.3 km
Plaza Cervantes - 5 min walk - 0.4 km
Antiguo Hospital de Santa María la Rica - 7 min walk - 0.7 km
La Garena Plaza Shopping Center - 7 min drive - 4.8 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive
Alcala de Henares La Garena Station - 10 min drive
Meco Station - 11 min drive
Alcalá de Henares Station - 14 min walk
Restaurants
Heladeria Dall'agnese - 6 min walk
Lizarran - 5 min walk
Manolo Bakes - 4 min walk
Granier - 4 min walk
Hanoi House - 4 min walk
About this property
Parador De Alcala
Take in the views from the rooftop terrace when you stay at Parador De Alcala. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures, and Santo Tomas, one of 2 restaurants, serves lunch. Other features of this boutique hotel include an outdoor pool, a bar/lounge and a hot tub. Fellow travellers say good things about the overall property condition.
Languages
English, French, Spanish
At a glance
Hotel size
128 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 16 per night)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's menu
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2008
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Pillow menu
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Spa Parador de Alcalá has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Santo Tomas – This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.
Hosteria del Estudiante – This restaurant specialises in Spanish cuisine and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Parking
Self-parking costs EUR 16 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 15 to September 16
Guests under 12 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 000301778
Also known as
Parador Alcala Hotel Alcala de Henares
Parador Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala
Parador De Alcala Hotel
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares
Frequently asked questions
Does Parador De Alcala offer free cancellation for a full refund?
Yes, Parador De Alcala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Parador De Alcala?
Yes, there's an outdoor pool.
Are pets allowed at Parador De Alcala?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Parador De Alcala?
Yes. Self-parking costs EUR 16 per night.
What are the check-in and check-out times at Parador De Alcala?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Parador De Alcala and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Parador De Alcala also has an outdoor pool and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Parador De Alcala?
Yes, there are 2 on-site restaurants, featuring Spanish cuisine.
What's the area around Parador De Alcala like?
Parador De Alcala is in the heart of Alcala de Henares, a short 1-minute walk from University of Alcala and 3 minutes' walk from Convent of Las Clarisas de San Diego.
Parador De Alcala Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
30 September 2024
Great!!
ANA
ANA, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Delightful location with easy access to the heart of the town.
Stewart
Stewart, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Near the point of a need for a reform, but still excellent.
Chip
Chip, 3-night trip
Verified Expedia guest review
8/10 Very good
25 August 2024
This was a very modern Parador which did not fit in with the surroundings. It was almost too new-agey. But the location was excellent and the parking was easy, it cost 16 euro. The pool area was very nice and there were several young families there. We only stayed for 1 night because we were catching a flight from Barajas the next morning. I am glad we stayed in Alcala versus going back into Madrid because it was very easy to get to the airport from here.
Margaret
Margaret, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Great location, great hotel, friendly helpful staff, spacious well appointed rooms, great restaurant. Close to local shops and cafes . Had a great couple of days
Richard
Richard, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Great hotel and very good service.
Arturo
Arturo, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 August 2024
Not the best Parador
John
John, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Great location. Lovely restaurant will definitely be staying again.
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Hotel is quite nice, but we visited in summer when it is quite hot and our room AC never got the room cool enough to sleep under the covers. No matter what we did the room stayed between 76-78F, 25C (not awful, but not easy to sleep in either). They sent the maintenance team out our second day after we asked for diagnosis and they told us everything looked normal and to be patient for it to cool, but it never cooled and now we are leaving. Unfortunate since the hotel is very nice otherwise.
Craig
Craig, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Perfect stay
Great stay, close to restaurants, historic places, and the center of town really, so the location is perfect.
The room was big and comfortable, the shower amazing, great water pressure after a hot day. Nice air conditioning to refresh and great service overall. Highly recommended!
Liset
Liset, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
Highly recommend beautiful and great location
I love this hotel and have stayed multiple times. It’s close enough to walk to everything but not in the fray so it’s quiet at night. Definitely recommend! There is a wonderful breakfast buffet also!
KRISTI
KRISTI, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2024
They couldn’t find the reservation for the superior room I had booked months earlier. The hotel was full but they were able to find a regular room.
Maria
Maria, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2024
Lovely immaculate room. Spacious, and with a walk in wardrobe.
Heather Marie
Heather Marie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 April 2024
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2024
Brian
Brian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 November 2023
Nothing bad to say!
Peter
Peter, 3-night family trip
Verified Expedia guest review
8/10 Very good
21 October 2023
I was surprised that a hotel of this caliber had no tea bags, coffee or way to boil water in the room. There was a cafeteria which had a very limited selection of foods— and they weren’t very tasty. Otherwise, since it’s Spain, one had to wait till 8:30 to eat dinner. I was constantly hungry here as it was hard to find anything to eat. I got tired of ham and cheese chunks for dinner! It was z big of s walk to get z simple bottle of water. The place is impeccably clean but has absolutely no charm or atmosphere.
Jeanne Marie
Jeanne Marie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
20 October 2023
This hotel is housed inside a well preserve historic convent. is recommended and while there one is able to feel the past glory of Alcala de Henares.
The room arrangement is somewhat of a labyrinth and also requires a lot of walking and using different elevators to access different parts of the hotel.
Don´t count on public transportation. We wasted too much time waiting on trains and buses. Ubers are readily available but $45 to get to Madrid or the airport.
WAYNE
WAYNE, 4-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
2 October 2023
A great parador with good underground parking and really central location. Delicious breakfast and helpful staff. Would be great if they provided a kettle in the rooms! Although still 30 degrees the swimming pool was closed and many of the public areas had events on Very clean and great tech
Joyce
Joyce, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 September 2023
Beds were a bit too firm.
Jose
Jose, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 July 2023
Lovely stay for a family wedding, clean, modern, well laid out.
Lovely pool
Alison
Alison, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2023
Enjoyed the central location capable of walking to restaurants and entertainment