4/10 Fair
2 January 2025
Looks nice, but don’t expect much
The hotel looks very nice. Pools are nice. Beach is nice. Food was ok. This is an all inclusive and was suppose to refill the mini bar (they never did in 4 day stay). The maids never switched towels, but did take the 2 washclothes we had for 4 people and made the beds. You can hear everything in other rooms. If you get the 2 BR and they ask if you want king or 2 queens then know that 1 is a king and can’t be changed. The specialty restaurants were horrible service and even worse food. You line up 1/2hr-1 hr early to hopefully get a table at 6pm. And then you are completely disappointed. The steak house was the only one worth it. The service at pools, bars, housekeeping was terrible. This is a huge place so if you have trouble walking or stairs, don’t go here. The shows were very disappointing too. The white party was terrible. Most are just for kids and even things like bingo may be on the schedule and they just don’t show up.
Mark
Mark, 4-night family trip
Verified Hotels.com guest review