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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
Mountain hotel with 2 restaurants, near Aguas Calientes Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Exterior
Aerial view
Suite, 1 Bedroom
Interior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Wedding services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is €2,007
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Suite, 1 Bedroom

Highlights

Garden
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Deluxe Room, Patio

Highlights

Garden
Balcony or patio
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Balcony or patio
Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (King)

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Standard Room (King)

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (King Patio)

1 bedroom, hypo-allergenic bedding, down duvets, free minibar

Standard Room (King Patio)

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Garden
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

What's nearby

  • Temple of the Sun - 4 min walk - 0.4 km
  • Temple of the Condor - 5 min walk - 0.5 km
  • Inca Trail - 1 min drive - 0.0 km
  • Huayna Picchu - 1 min drive - 0.0 km
  • Intipunku - 1 min drive - 0.0 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.8 miles/76.9 km
  • Machu Picchu Station - 1 min drive

Restaurants

  • Toto's House Restaurante
  • Full House Peruvian Cuisine
  • Restaurant Fortaleza
  • Munaycha
  • Mapacho Craft Beer Restaurant

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Sanctuary Lodge, A Belmond Hotel, Machu Picchu puts you 2.4 mi (3.9 km) from Aguas Calientes Hot Springs. Guests can indulge in massages, and Tinkuy, one of 2 restaurants, serves international cuisine and is open for lunch. This luxurious hotel also features a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 31 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
  • All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Visual alarms in hallways
  • 10 steps to reach property

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Tinkuy – This buffet restaurant specialises in international cuisine and only serves lunch. Reservations are required.
Tampu – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tampu Bar – This cocktail bar specialises in Peruvian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 395.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20424044203

Also known as

Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Machu Picchu Sanctuary Hotel
Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu offer free cancellation for a full refund?
Yes, Sanctuary Lodge, A Belmond Hotel, Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
Sorry, there's no on-site parking at Sanctuary Lodge, A Belmond Hotel, Machu Picchu.
What are the check-in and check-out times at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sanctuary Lodge, A Belmond Hotel, Machu Picchu and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Sanctuary Lodge, A Belmond Hotel, Machu Picchu also has a garden.
Are there restaurants at or near Sanctuary Lodge, A Belmond Hotel, Machu Picchu?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Sanctuary Lodge, A Belmond Hotel, Machu Picchu have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Sanctuary Lodge, A Belmond Hotel, Machu Picchu like?
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is a short 1-minute walk from Historic Sanctuary of Machu Picchu and 4 minutes' walk from Temple of the Sun.

Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location.
Yuray, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect way to see Machu Picchu
A very beautiful hotel with excellent location. The location and ease alone access made it worth it. The hotel staff greeted us at the train station and helped us with our bus tickets and luggage. We received a room upgrade when we arrived, the room was well decorated and clean. The restaurant was good and our lunch, dinner and breakfast were included. However the service in the restaurant was a bit slow. When you check out and leave Machu Picchu the hotel gives you access to showers even if you have checked out. Very nice detail we greatly appreciated
Tayla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my third time in Machu Picchu and this time I decided to stay at the Sanctuary Lodge Belmond Hotel with my daughter. It was one of the most beautiful experience we have ever had. The staff’s service, kindness, and anticipation of all our needs -from our arrival at the train station at Machu Picchu Pueblo to our departure with the bus- showed the high level of training of everyone involved. John picked us up at the train station and counseled us about the best way to visit the Sacred City. We loved the check-in at the scenic terrace with Manuel, our meals at their amazing restaurant and the service and conversation with Issai. He gave us "Chapo”, a delicious traditional beverage made of banana and cinnamon. After visiting the archeological site and climbing Waynapicchu, we were welcomed by superb relaxing massage. The gorgeous property has tiered terraces to watch the sunrise from and a magical orchid garden with a waterfall that were so inspiring. The whole team made our stay one of the most beautiful experiences in our lives and we truly enjoyed Machu Picchu in a totally different way. I highly, highly, highly recommend the Sanctuary Lodge. Congratulations to its team.
Adriana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Magic place. Wonderful staff. Excellent service. Amazing food. Thank you Sanctuary Lodge!
Hiram, 1-night trip
Verified Expedia guest review

4/10 Fair

CEN QIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff + spot made for an amazing time!
Our stay at Sanctuary was perfect. I planned our Peru trip as a DIYer. I like choosing where I am and for what length of time, and where I splurge and where I save. To say that our stay at Sanctuary was excellent value sounds hard to believe, but it's the thought that keeps coming to mind. The property itself is beautiful, well-appointed, suited gorgeously to its site... the common spaces, the restaurant, the grounds are all excellent and very welcoming. The access to Machu Picchu is unparalleled. Staying at Sanctuary made our 6:00am circuit easy and gave us a base after a full morning before we re-entered the site for the afternoon. What really stands out though is the people. Alex, a member of the concierge team, was the first person that I spoke to on property. For a month he would check in as we discussed the various Machu Picchu circuits, whether and when a guide would be helpful, the timing of our Vistadome trains, bus tickets from Aguas Calientes, etc. Seeing Machu Picchu was the dream and having Alex as our wing-man gave us complete peace of mind that it would come together perfectly. The fact that he was waiting to greet us when our bus pulled in, and was the last person to see us off when we departed meant so much. He oversaw every detail of our stay and went way above and beyond to make it a lifetime memory. We are so grateful for his attention, skill and heart. Also of special note are Karen (concierge), Freddy (bartender extraordinaire), John + Diego (transfers).
Pam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location, location, location! This property is right next to the entrance to Machu Picchu which was wonderful for a 6am entrance time and we were the first ones climbing Huayna Picchu Mountain which was magnificent! But it's not just the location. This luxury hotel has a wonderful staff and in particular, the bar staff were so much fun showing us how to make local drinks and doing some taste testing. Loved it all!
Anka, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel but extremely expensive
Anat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing and convenient.
Great place to splurge for a night. We ended up having an "all inclusive" experience. (Food and drink.) Which helped make it feel more "worth it". At the end of the day it is a lot of money for one night, and I bet you could do pretty well in Aguas Calientes for a fraction of the cost and the only real difference is you've gotta take a 20 min bus ride up to Machu Picchu. All that said, the hotel is nice, the staff were wonderful and it was comfortable and clean. It's really up to the individual as to whether or not it's "worth it."
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the splurge!
Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
Shannon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alec, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brilliant
Amazing hotel with an unbeatable location. The service was brilliant with Sebastian and John being so welcoming on arrival at the train station and helpful on departure including assisting me with gifts from the market. I was unexpectedly provided with free champagne and chocolates as a welcome gift. The room was fantastic with a very comfortable bed. The breakfast experience on the terrace with the sound of the waterfalls and a clear view of Machu Picchu was a once in a lifetime experience.
Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spent a night here after the 4 Day Inka trail to give ourselves the opportunity to return to MP in the afternoon for sunset and again early next morning for sunrise. The room was excellent but the food and service were impeccable. Worth every penny especially with full boarding included. We enjoyed being pampered for a day at the end of the long hike.
Shyam, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

So helpful with wverything
Kathryn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing place with amazing people. If you are going to Machu Picchu you must stay here. Location. Location. Location.
Nelson, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Sergei, 1-night trip
Verified Expedia guest review

2/10 Poor

Valentina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a marvelous place to be pampered while visiting Machu Picchu. They offer a dawn tour which allows you to visit the site with very few other tourists.
Mark, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Once in a lifetime experience!
Hands down the best way to do Machu Picchu. From John and Alex helping coordinate pickup and transportation to the lodge, to Orlando’s warm welcome at check-in, to Victor’s excellent service at the bar and restaurant, everyone at Sanctuary Lodge went above and beyond to provide unparalleled service. The views, property grounds, food and drinks, service and accommodations are all 5 stars. Access to the Bellond lounge at Aguas Caliente train station was also very useful after Machu Picchu trek and checking out. Overall it was worth every penny and a memorable experience to stay at Sanctuary Lodge!
Macy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely wonderful stay
The Belmond Sanctuary Lodge at Machu Picchu was a superb and extraordinary hotel. The location near the entrance to the citadel makes this hotel so unique. The staff were extremely attentive and accommodating. They addressed us by our names and their kind and sincere interaction s with us made us feel like a part of the family.
Cindy, 3-night trip
Verified Hotels.com guest review