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Bertam Resort, Penang

4.0 star property
Family-friendly resort with full-service spa, connected to the airport, near Penang Golf Resort

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bertam Resort, Penang

Private pool
Point of interest
Reception
Family Quadruple Room | View from room
Designer toiletries, hair dryer, slippers, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 5 hot tubs
  • Lazy river
  • Water park
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
The price is €73
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe With Balcony

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 56.2 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe King

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe King with Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Club Lounge
  • 108 sq m
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Premier

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, table football

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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View from property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (1002)
The price is €76
includes taxes & fees
11 Jan - 12 Jan
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL
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About the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Penang Golf Resort - 4 min drive - 3.8 km
  • Kepala Batas Golf Club - 7 min drive - 4.8 km
  • Sunway Carnival Mall - 16 min drive - 20.8 km
  • Swettenham Pier Cruise Terminal - 33 min drive - 42.0 km
  • Gurney Drive - 35 min drive - 43.9 km

Getting around

  • Penang (PEN-Penang Intl.) - 48 min drive
  • Tasek Gelugor Station - 17 min drive
  • Penang Sentral - 24 min drive
  • Sungai Petani Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort, Penang

Adjacent to a golf course, Bertam Resort, Penang is a great choice for a stay in Kepala Batas. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and Essoura, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Mediterranean resort include a water park, an outdoor pool and a lazy river.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

At a glance

DONE

Hotel size

    • 282 units
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 6-device limit)
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Secured covered on-site valet parking (MYR 30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site carport
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Lazy river
  • Playground
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Pool toys

What to do

  • Golf privileges
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Rock climbing
  • Ropes course
  • Karaoke
  • Pool table
  • Table football
  • Bike tour information
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • 18 meeting rooms
  • Co-working spaces
  • Conference centre (35000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Electric bike charging stations
  • Bike storage
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2023
  • Library
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Water park access (surcharge)
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Golf clubhouse on-site
  • Lazy river
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Ceiling hoist
  • Area rugs in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • Smart speaker
  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 6-device limit)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Free bottled water
  • Dining table
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Essoura – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Le Grill – On-site fine-dining restaurant. Open daily.
Citrus – On-site bar. Open daily.
Kasbah – On-site bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 35 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per day

Parking

  • Covered valet parking costs MYR 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
This property uses solar energy.
This property accepts credit cards and cash.

Also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Is there a pool at Bertam Resort, Penang?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Bertam Resort, Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bertam Resort, Penang?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Bertam Resort, Penang?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Bertam Resort, Penang and nearby?
Have fun with on-site activities such as rock climbing and hiking. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Bertam Resort, Penang also has a lazy river and a sauna, as well as a steam room.
Are there restaurants at or near Bertam Resort, Penang?
Yes, there are 3 on-site restaurants, featuring local and international cuisine.

Bertam Resort, Penang Reviews

Reviews

8.0

Very good

9.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Norhuda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad Abqari Fiqri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

junaidi, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Abdulla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The design of the resort is very unique. 👍👍👍
Siti Rohani, 2-night family trip
Verified Expedia guest review

2/10 Poor

My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Lee Jun, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pool is amazing
MOHD SHAHRIL BIN HJ MD, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Chee Labb, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

izzah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

良いホテルでした。
Yutaro, 4-night trip
Verified Expedia guest review