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Hotel Puerta de Bilbao

4.0 star property
Barakaldo hotel with restaurant and pool bar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerta de Bilbao

Exterior
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Lobby
View from room
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is €64
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Room with Parking

View from room

Deluxe Twin Room with Parking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Family Suite (Family Junior Suite)

In-room dining

Family Suite (Family Junior Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room (Deluxe Queen)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Deluxe Queen)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Premium bedding, down duvets, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Executive Suite

View from room

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Family Junior Suite 2+2)

In-room dining

Family Suite (Family Junior Suite 2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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Free parking
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8.4 out of 10, Very good, (554)
The price is €58
includes taxes & fees
12 Jan - 13 January 2025
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About the area

Map
Rio Castanos 2, Barakaldo, Vizcaya, 48903

What's nearby

  • Bilbao Exhibition Centre - 12 min walk - 1.0 km
  • San Mames Stadium - 8 min drive - 6.9 km
  • Plaza Moyua - 9 min drive - 9.8 km
  • Vizcaya Bridge - 10 min drive - 7.3 km
  • Guggenheim Museum Bilbao - 11 min drive - 10.6 km

Getting around

  • Bilbao (BIO) - 15 min drive
  • Bilbao Zorrotza Station - 4 min drive
  • Barakaldo Lutxana Station - 28 min walk
  • Barakaldo Station - 28 min walk
  • Ansio Station - 15 min walk
  • Barakaldo Metro Station - 18 min walk
  • Bagatza Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪London's Pizza - ‬10 min walk
  • ‪Doyuno - ‬3 min walk
  • ‪Domino's Pizza - ‬8 min walk
  • ‪Retuerto Marisqueria Restaurante - ‬4 min walk

About this property

Hotel Puerta de Bilbao

At Hotel Puerta de Bilbao, you'll be within a 15-minute drive of San Mames Stadium and Guggenheim Museum Bilbao. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar, a children's pool and a terrace are other highlights.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 203 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (EUR 15 per day)
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Travelling with children

  • Children's pool
  • Pool gate
  • Stair gate

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 109

Room amenities

Be entertained

  • 48-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs EUR 15 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:30 PM
  • The seasonal pool is open from June 21 to September 22

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center
Novotel Bilbao Exhibition Hotel Barakaldo
Novotel Barakaldo
Barakaldo Novotel
Accor Bilbao Barakaldo
Hotel Puerta Bilbao Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Hotel Puerta de Bilbao Hotel
Hotel Puerta de Bilbao Barakaldo
Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Does Hotel Puerta de Bilbao offer free cancellation for a full refund?
Yes, Hotel Puerta de Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerta de Bilbao?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:30 AM to 8:30 PM.
Are pets allowed at Hotel Puerta de Bilbao?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Puerta de Bilbao?
Yes. Self-parking costs EUR 15 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Puerta de Bilbao?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Puerta de Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (10-min drive) is nearby.
What is there to do at Hotel Puerta de Bilbao and nearby?
Hotel Puerta de Bilbao has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Puerta de Bilbao?
Yes, there's an on-site restaurant.
What's the area around Hotel Puerta de Bilbao like?
Hotel Puerta de Bilbao is located a short 12-minute walk from Bilbao Exhibition Centre.

Hotel Puerta de Bilbao Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nadav, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jesus, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Not enough shampoo , coffee, and cups in the room. The rest was fine 👍
Hector, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy bonito y en excelentes condiciones. A pesar de no estar en la ciudad, ofrece fácil movimiento a la misma usando el metro de Bilbao, con la estación situada a menos de 15 minutos caminando. Los alrededores tienen opciones de comida rápida y almacenes, aunque el área residencial cercana es un poco obscura
Fausto, 1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Where to start? Ok...we had several choices for hotels in Bilbao but chose Hotel Puerta for 3 nights because their main selling feature was a functional outdoor pool, which my daughters wanted to use, especially since the weather was nice. The pool was in great condition but closed to public 'until end of June'. No reason given. We could not cancel or shorten our stay because it was booked via Expedia, apparently. Parking is terrible. There's no loading area in front of the lobby and directions send you to the back in a nearby parking area. Parking itself requires a lengthy route back to the front street, a 2 minute drive to a roundabout, doubling back, taking another roundabout well past the hotel, and then making a left down a back street to the parkade, which is 17 Euros/day. Make sure you give them your licence plate (even if a rental) because they will make your return to have the privilege of parking with them. They issue a piece of paper with a scannable code for the length of your stay -it's far more complicated than it needs to be. Staff were not helpful at all and were mostly rude. It was as if we were an inconvenience and they forgot they work in the service industry. Front desk folks would pass responsibilities to others rather than taking care. I asked for a space to work since the rooms are small and they said I could only rent a space for 50 Euros. Expect to pay for absolutely everything and expect terrible service, especially if you speak English.
Jeremy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

AMEX, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The drains in the shower/bath stink! The whole room smells of toilet/drain smell. The drains in the shower and bath are clean so it must be the central drains of the hotel. I had to stuff towels down the drain to stop the room stinking. Also the hot breakfast was cold! Every day, cold. There are no hot plates under the hot food and the heat lamps above are too high. I complained one day, the chef made me fresh hot eggs but it was the same the day after and day after that (stayed for 4 nights). These things need sorting out, its not acceptable for a 4 star hotel. The staff were very friendy and helpful which was great. The hotel was nice apart from the 2 things i just mentioned. Parking is 15 euro a night which is not mentioned on the listing!! So be aware. However, parking outside is free but you'll be lucky to find a space so its worth paying it in my experience.
Nathan, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Christina, 6-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gilbert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ZITTLE PRECIADO, 1-night trip
Verified Expedia guest review

8/10 Very good

Although the hotel is about 10km from downtown Bilbao, we had a car and could drive back and forth. What I thought was uncomfortable was the sliding glass bathroom door, right next to the headboard of the bed. One person couldn’t go to the bathroom and turn on the light without getting the other person fully awake. Zero provacy
Marina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Short stay on the outskirts of Bilbao
We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Helen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exemplary
I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Sean, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
Emanuela, 3-night romance trip
Verified Expedia guest review