No 32, street 282, Boeng Keng Kang 1, Boeng Keng Kang, Phnom Penh, Phnom Penh, 120102
What's nearby
Tuol Sleng Genocide Museum - 16 min walk - 1.4 km
Royal Palace - 18 min walk - 1.5 km
NagaWorld Casino - 2 min drive - 1.9 km
National Museum of Cambodia - 3 min drive - 2.2 km
Central Market - 3 min drive - 2.4 km
Getting around
Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive
Phnom Penh Railway Station - 9 min drive
Airport shuttle (surcharge)
Restaurants
kai zaab - 5 min walk
Q House Dining & Bar - 5 min walk
Geylang Lor 9 ហ្គេឡាង ឡ៩ - 2 min walk
បបរមាន់ និង ដូងក្រឡុក វិមានឯករាជ្យ - 2 min walk
Min Min Kitchen - 5 min walk
About this property
Sensory Park Urban Hotel
Take in the views from the rooftop terrace when you stay at Sensory Park Urban Hotel. Guests can indulge in massages, and THE SENSORY CAFÉ serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a steam room and a snack bar/deli.
Languages
Chinese (Mandarin), English, Khmer, Thai
At a glance
Hotel size
78 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 (exact amount varies) at checkout
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Restaurant
Coffee/tea in a common area
Barbecue grills
Free daily reception
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Rooftop terrace
Garden
An outdoor pool
Spa services
Steam room
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Phone accessibility kit
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
THE SENSORY CAFÉ – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Airport shuttle for children between the ages of 1 and 18 costs USD 15 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Sensory Park Urban Hotel Hotel
Sensory Park Urban Hotel Phnom Penh
Sensory Park Urban Hotel Hotel Phnom Penh
Frequently asked questions
Does Sensory Park Urban Hotel offer free cancellation for a full refund?
Yes, Sensory Park Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sensory Park Urban Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sensory Park Urban Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sensory Park Urban Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sensory Park Urban Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Sensory Park Urban Hotel?
You can check in starting at 2:00 PM. Check-out time is 12:30 PM.
Is there an on-site casino at Sensory Park Urban Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at Sensory Park Urban Hotel and nearby?
Sensory Park Urban Hotel has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Sensory Park Urban Hotel?
Yes, there's an on-site restaurant, THE SENSORY CAFÉ.
What's the area around Sensory Park Urban Hotel like?
Sensory Park Urban Hotel is in Chamkar Mon, a short 10-minute walk from Independence Monument and 18 minutes' walk from Royal Palace.
Sensory Park Urban Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Ker
Ker, 7-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Clean
Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.
Bilal
Bilal, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm.
Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Francis
Francis, 13-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
Verified traveller
13-night business trip
Verified Hotels.com guest review
8/10 Very good
27 April 2024
Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
James
James, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 March 2024
Great
Benjamin
Benjamin, 7-night trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
Great hotel
Corey
Corey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 January 2024
Corey
Corey, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 January 2024
Corey
Corey, 3-night family trip
Verified Expedia guest review
8/10 Very good
17 December 2023
Tat Leong
Tat Leong, 2-night trip
Verified Expedia guest review
8/10 Very good
8 May 2023
Ok stay
Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8).
Reception was ok but concierge can’t make restaurant reservations.
Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times.
Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available.
At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end.
Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both.
Our room also smelled of stale cigarette smoke.
Overall ok but I think I’d look elsewhere for next time.
Peter
Peter, 3-night trip
Verified Hotels.com guest review
4/10 Fair
1 March 2023
Total disappointment
I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
craig
craig, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 February 2023
YuPei
YuPei, 4-night trip
Verified Expedia guest review
2/10 Poor
23 January 2023
Stolen money and No refund after promised
This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm.
Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out.
When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days.
So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract.
Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
Michael
Michael, 13-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2023
This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
Austin
Austin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
9 January 2023
Great staff. Great facilities and great breakfast.
Loren W.
Verified Expedia guest review
8/10 Very good
8 January 2023
I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
Masakazu
Verified Expedia guest review
10/10 Exceptional
22 November 2022
Sheridan
Sheridan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2022
Paul
Paul, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
20 July 2022
Kimberley
Kimberley, 3-night trip
Verified Expedia guest review
8/10 Very good
6 July 2022
Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Steven
Steven, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 June 2022
Maria C
Maria C, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2022
This was an excellent choice, it is very clean, modern and the food at the restautant on the 16th floor was fantastic. Everyone was very friendly and helpful, I thought I was at a Marriott! a very high 10 score for me!
Michael
Michael, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
22 April 2022
This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte (they offer both western and Asian options) on the 16th and the views are incredible. The bed is so comfy(this is rare in SEA), all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. There were even toothbrushes, soap, shampoo and extra hand towels.
It is situated in a good area that is close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc).
The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & paper towels so people can wipe down the machines after use. The pool is also very nice and clean.