Buffet Dining 'Akala The Park Front Hotel - 4 min walk
Eggs 'n Things - 6 min walk
Hard Rock Cafe - 5 min walk
Tully's Coffee - 4 min walk
About this property
Oriental Hotel Universal City
When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, only a five-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.
Languages
Japanese
At a glance
Hotel size
330 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (JPY 3000 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Shared microwave
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Lockers available
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children
Parking
Covered self-parking costs JPY 3000 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka
Frequently asked questions
Does Oriental Hotel Universal City offer free cancellation for a full refund?
Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Hotel Universal City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel Universal City?
Yes. Self-parking costs JPY 3000 per day. Parking spaces may be limited.
What are the check-in and check-out times at Oriental Hotel Universal City?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Oriental Hotel Universal City and nearby?
Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).
Are there restaurants at or near Oriental Hotel Universal City?
Yes, there's an on-site restaurant.
What's the area around Oriental Hotel Universal City like?
Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travellers say that the area is walkable and good for families.
Oriental Hotel Universal City Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 December 2024
luis
luis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
좋은 숙소
방도 넓고 쾌적하고 깨끗했습니다.
매우 만족한 곳입니다.
체크아웃 때 방 확인을 했지만
옷 한벌을 챙기지 못하고 두고 와서 아쉽습니다.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Tamara
Tamara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Seoyoung
Seoyoung, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Dr Hay
Dr Hay, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
3 night stay
Would help if they provide leg massager instead of leg exercise balancing equipment in the room.
Love the bath rub with bath salt provided
Sharon
Sharon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Very clean
Tina
Tina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Transport from Kansai was straight forward with a bit of walk from bus to the hotel. Plenty of shops nearby and the breakfast was excellent. Must get to breakfast area by 7am, otherwise too many people. Universal studies just around the corner.
John
John, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
This hotel was amazing! The location was within a minute to USJ entrance and the breakfast buffet was superb! The staff were all very helpful and friendly. The amazing part of this hotel was we were able to re-enter the USJ park the same day! Highly recommend to families with kids especially if you want to take a mid day break to rest in the hotel and head back to USJ at night time.
Michael
Michael, 2-night family trip
Verified Expedia guest review
2/10 Poor
12 September 2024
Stay somewhere else!
We early arrived but could not check in until 3:00. This is too late. Hotels.com needs to help us with this.
No restaurant or room service after breakfast. No place to eat dinner. All restaurants close at 10:00 pm even though every one of them says open until 11:00. 3 single beds squashed into a room. What a joke, except I paid a lot so it wasnt funny.
Alejandro
Alejandro, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Jalin
Jalin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
6/10 Good
9 August 2024
The room is very small but clean and very close to Universal Studio.
Wing Suet
Wing Suet, 3-night family trip
Verified Expedia guest review
4/10 Fair
3 August 2024
I have stayed at the hotel at least 4 times before and this time the room was dirty with bunches of hair on the carpet and bed sheets.
Cesar
Cesar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Everything was great
Jorge
Jorge, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 July 2024
Scott
Scott, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Affordable for the area. Tucked away and feel very private. Room is a bit small but we didn’t spend time in the room anyway. Staff responded quickly when we forgot stuff in our room. When we came back we got our stuff back and was grateful. Staff spoke great english.
Nhi
Nhi, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
Zhuyun
Zhuyun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Fantastic stay. We will stay again!
John
John, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Perfect stay!! We could walk out of the hotel and right to Universal Studios! Great location, and Universal City has great food and shopping opportunities!
Janelle
Janelle, 3-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2024
I liked everything about this property except for one staff that did my check in process. I booked on my name but after she checked my name she only spoke to my husband and gave only one key to him. I never been to the hotel gave only one key with two costumers checking in.
Haeok
Haeok, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Friendly efficient staff
Ruben
Ruben, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Good location.
Good location on universal walk.
10mins to universal, lots of restaurants.