Sunstar Hotel Lenzerheide features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. Guests can be pampered with massages at the spa, and Stoiva, one of 2 restaurants, serves Regional cuisine and is open for breakfast and dinner. Other highlights include an indoor pool, a bar/lounge and a sauna. Ski storage is also available. Fellow travellers say good things about the overall property condition.
Languages
English, French, German, Italian, Portuguese
At a glance
Hotel size
93 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (CHF 15 per night; includes in/out privileges)
Electric vehicle charging point on site
On-site garage
Transfers
Free train station pickup from 8:00 AM to 8:00 PM*
Off-site
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children's menu
What to do
Shopping
Bike tour information
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Skydiving nearby
Ice skating nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Bike repair services
Electric bike charging stations
Bike cleaning
Pool loungers
Ski storage
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Piano
An indoor pool
Bike parking
Full-service spa
Sauna
Steam room
Accessibility
Lift
Well-lit path to entrance
Ski
Free ski shuttle
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Free stocked minibar
Dressing gowns
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. Services include massages.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Stoiva – This restaurant specialises in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Chaemi Bar – On-site bar. Open daily.
Stübli – This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
Children & extra beds
Rollaway beds are available for CHF 75.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self-parking costs CHF 15 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz
Frequently asked questions
Does Sunstar Hotel Lenzerheide offer free cancellation for a full refund?
Yes, Sunstar Hotel Lenzerheide does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Lenzerheide?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Lenzerheide?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sunstar Hotel Lenzerheide?
Yes. Self-parking costs CHF 15 per night. Electric car charging is available.
What are the check-in and check-out times at Sunstar Hotel Lenzerheide?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Sunstar Hotel Lenzerheide?
No, this hotel doesn't have a casino, but Kursaal (6.9 mi) is nearby.
What is there to do at Sunstar Hotel Lenzerheide and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Lenzerheide also has a sauna and a steam room.
Are there restaurants at or near Sunstar Hotel Lenzerheide?
Yes, there are 2 on-site restaurants, featuring Regional cuisine.
Does Sunstar Hotel Lenzerheide have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunstar Hotel Lenzerheide like?
Sunstar Hotel Lenzerheide is a short 1-minute walk from Arosa Lenzerheide Ski Resort and 15 minutes' walk from Fadail Ski Lift.
Sunstar Hotel Lenzerheide Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 October 2024
Anders
Anders, 1-night trip
Verified Ebookers guest review
8/10 Very good
11 September 2023
Excellent service, even offered to keep the kitchen open for our late arrival.
Jesper
Jesper, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 March 2022
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Cathy
Cathy, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
26 December 2019
well situated in the center, friendly, good food, good facilities, clean
Verified traveller
2-night romance trip
Verified Ebookers guest review
10/10 Exceptional
31 July 2019
We liked everything about the property with one exception -- the clock tower bells were quite near and made us choose between keeping the balcony door and window open for the fresh mountain air, OR closed so that we weren't awoken by the bells.
Verified traveller
6-night family trip
Verified Expedia guest review
10/10 Exceptional
17 January 2019
Great location and friendly staff.
Ben
Ben, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
31 December 2018
Christoph
Christoph, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2018
A great stay in Lenzerheide
Great value for money. Staff is super friendly, food is delicious, rooms are spacious & clean. We truly enjoyed our stay at Sunstar Lenzerheide.
Robin
Robin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 June 2018
Sunstar Hotel Lenzerheide
Very friendly staff and good accommodation. Food at dinner was sub-par.
Joerg
Joerg, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2017
Excellent stay at Sunstar
It was a great experience. My cousin and zi went skiing to Lenzerheide and St. Moritz for 3 days and stayed here. Staff was incredibly helpful and nice. On the first night we were so tired we fell asleeo around 19hrs and woke up really hungry at 22hrs. The restaurant was already closed however they still cooked us a meal! It was really nice of them.
Room was in good condition and the hotel is just 1 bus stop away from the main ski lift
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2017
Jason
Jason, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
12 January 2017
The hotel is next to the Sport Bus stop
The wifi service required re-login everytime one returns to the hotel. Re-login requires a code that is transmitted through sms. This is no so convenient and is costly to international travellers.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
5 September 2016
Nice place in town
Reasonably good hotel, little bit older vibe but well kept. Nice accommodations overall, and a secure bike room was key for me, and the fact that my stay included free access to all of the lifts/gondolas in the area was amazing. Restaurant was good for typically euro breakfast and dinner was OK as well, but the typical Swiss pricing was a bit surprising after just staying in Italy the week before. I'd happily stay here again.
Alex
Verified Expedia guest review
10/10 Exceptional
18 February 2014
Excellent location, good value !
good location, center of town, bus stop just outside the hotel, ski rental place across the road, grocery store next door. Everything very convenient, friendly staff, nice rooms.
Fabiola
Verified Expedia guest review
10/10 Exceptional
17 July 2013
perfect summer stay
the hotel lcoation is great, there are bike shops just across the street and various restaurants in walking distance. very quite and nice stay, just what we were looking for!
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
11 January 2010
Loved Lenzerheide's Sunstar!
We don't speak German but luckily the staff at Lenzerheide's Sunstar were able to help us find our way. Love their fluffly down comforters, very cozy. They picked us up at the bus station even though we found ourselves at the wrong one. Super friendly and helpful. Great hotel, great experience.
Jim and Jody
Verified Orbitz guest review
8/10 Very good
8 January 2025
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Sabrina
Sabrina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Super Wochenende auf der Lenzerheide
Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
G Poeppel
G Poeppel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 June 2024
Ursula
Ursula, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 February 2024
Adele
Adele, 1-night trip
Verified Ebookers guest review
6/10 Good
7 February 2024
Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.