Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
What's nearby
Holguines Trade Center - 1 min walk - 0.1 km
Unicentro Shopping Center - 5 min walk - 0.5 km
Jardin Plaza Shopping Center - 19 min walk - 1.6 km
Fundacion Valle del Lili - 3 min drive - 2.6 km
Santiago de Cali University - 6 min drive - 5.8 km
Getting around
Cali (CLO-Alfonso Bonilla Aragon Intl.) - 50 min drive
Airport shuttle (surcharge)
Restaurants
Crepes & Waffles - 8 min walk
Hotel NH Cali Royal - 1 min walk
Mandarino's - 3 min walk
Açai Juice - 8 min walk
Sansai Wok - 6 min walk
About this property
NH Cali Royal
When visiting Cali, NH Cali Royal is a great choice to consider. Guests can indulge in massages and enjoy international cuisine at Cafe Royal, which is open for lunch. An outdoor pool, a bar/lounge and a 24-hour health club are other features. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
145 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Water dispenser
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour health club
An outdoor pool
Spa services
Hot tub
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Fridge
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 33907 to 75311 per person
Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one way)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 110 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Cali
NH Cali Royal Hotel
NH Cali Royal Hotel Cali
Frequently asked questions
Does NH Cali Royal offer free cancellation for a full refund?
Yes, NH Cali Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Cali Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Cali Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of COP 110 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Cali Royal?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by NH Cali Royal?
Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one way.
What are the check-in and check-out times at NH Cali Royal?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at NH Cali Royal and nearby?
NH Cali Royal has an outdoor pool and a 24-hour health club, as well as 1 hot tub and a garden.
Are there restaurants at or near NH Cali Royal?
Yes, Cafe Royal offers international cuisine.
What's the area around NH Cali Royal like?
NH Cali Royal is a short 1-minute walk from Holguines Trade Center and 5 minutes' walk from Unicentro Shopping Center. Travellers love the hotel's prime location.
NH Cali Royal Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2025
Diego
Diego, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
The bathtub have issues. the water stagnates in the tub
Jeffrey
Jeffrey, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
It was a very pleasant environment
Maria V
Maria V, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Uconnory
Uconnory, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Great stay
Great stay, clean room and service. All was great. The only exception is the price of the breakfast is a bit too high for what you receive and at night the dinner crowd is very loud and noisey, making a relaxed dinner impossible. Maybe if the staff worked to ask the loud tables to tone down, it would be much better.
Carl
Carl, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Impressed with hotel.
Hotel is great, service is impecable. The hotel does need a renovation in ntheir rooms only. The location and everythingelse was incredible.
Mauricio
Mauricio, 8-night trip
Verified Hotels.com guest review
4/10 Fair
16 October 2024
Livionni
Livionni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Manager
The Manager was very helpful and cordial. He help us to accommodate my friend that arrive without reservations during a very busy weekend
Luis
Luis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Excellent customer service, friendly and helpful staff
lizbeth
lizbeth, 2-night family trip
Verified Expedia guest review
2/10 Poor
3 October 2024
Nabor
Nabor, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
1 October 2024
Amazing staff, breakfast is A+, tropical fruits and all kind of international and Colombian options. The staff from the rhe kitchen and dinning are always very attentive to your needs. Looking forward for my next stay.
Luz
Luz, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
1 October 2024
I was not happy with the service very rude people
Khalil
Khalil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Eddie Correa
Eddie Correa, 9-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Ok
Eduardo Guevara,
Eduardo Guevara,, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Carolina
Carolina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
David
David, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Really enjoyed staying in this hotel. The staff is super helpful and accommodating. It’s location is super convenient to restaurants and shopping malls
Jose
Jose, 7-night family trip
Verified Expedia guest review
4/10 Fair
17 September 2024
They only have one restaurant and the food is horrible and very expensive, the breakfast is the same and if you arrive after 9:00 am you can hardly find anything and the excuse is the same as always that they had a lot of people early!!! I was there for two weeks and every day it was the same!!!
PAOLA
PAOLA, 7-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
very nice clean property. great buffet breakfast and staff are incredible 🙌🙏😢
santiago
santiago, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Location, quality of service,
Eduardo Guevara,
Eduardo Guevara,, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Jose
Jose, 7-night trip
Verified Expedia guest review
8/10 Very good
12 September 2024
Ivan
Ivan, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
I enjoyed my time at this hotel, the staff is wonderful, specially the staff from the dinning. Yoi have so many options for breakfast starting from tropical fruits, natural.juices. pastries, and a la carte . Only couple issues relatrd to maintenance but they were taken care, very clean areas, pool was cleaned in a daily basis.
The floors in bedrooms could be renovated.