In the heart of Lausanne, Hôtel des Patients offers a warm welcome with its free breakfast buffet and cozy coffee shop. Indulge in French cuisine at Mill'Feuilles or unwind on the terrace. With a library, dry cleaning/laundry services, and helpful staff praised by guests.
When you stay at Hôtel des Patients, you'll be a short five-minute drive from Lausanne Cathedral and AQUATIS Aquarium-Vivarium. Guests looking for a bite to eat can visit Mill'Feuilles, which serves French cuisine. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and nice bathrooms.
At a glance
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Hotel size
108 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This hotel is located next to Centre Hospitalier Universitaire Vaudois (CHUV), and caters to hospital patients and their families.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (CHF 20.00 per day)
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's games
Toys
What to do
Winery tours nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
2 buildings/towers
Built in 2016
Terrace
Library
Mosquito nets
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Mill'Feuilles – This restaurant specialises in French cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.
Parking
Covered self-parking costs CHF 20.00 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit, window guards and outdoor lighting on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Apple Pay and TWINT.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Hôtel des Patients Hotel
Hôtel des Patients Lausanne
Hôtel des Patients Hotel Lausanne
Frequently asked questions
Does Hôtel des Patients offer free cancellation for a full refund?
Yes, Hôtel des Patients does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel des Patients?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel des Patients?
Yes. Self-parking costs CHF 20.00 per day.
What are the check-in and check-out times at Hôtel des Patients?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hôtel des Patients?
No, this hotel doesn't have a casino, but Evian Casino (9.1 mi) is nearby.
What is there to do at Hôtel des Patients and nearby?
Recommended spots to visit include Lausanne Cathedral (12-min walk) and AQUATIS Aquarium-Vivarium (1.6 mi), along with Olympic Museum (1.7 mi) and Place de la Palud (1.9 mi).
Are there restaurants at or near Hôtel des Patients?
Yes, Mill'Feuilles offers French cuisine.
What's the area around Hôtel des Patients like?
Hôtel des Patients is in Vallon-Béthusy, a short 3-minute walk from University Hospital of Lausanne and 12 minutes' walk from Lausanne Cathedral. Travellers say that this hotel is in a good location.
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Reviews
Hôtel des Patients Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.0
Location
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a great variety of food and a pleasant dining experience. (38 reviews)
Parking was convenient, easy to access, and available on site. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Subway
View
Location
Hospital
Train station
Bathroom
Lobby
Reviews
Verified
10/10 Exceptional
5 Apr 2026
Clean room, Helpful Staff
Ravish
Ravish, 3-night trip
Verified
10/10 Exceptional
29 Dec 2025
Excellent place, spatious rooms, friendly staff.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
12 Dec 2025
Spacious, clean, quiet, good location if you have the city card for free transportation. Very good free breakfast
Mei Ha
Mei Ha, 2-night trip
Verified
10/10 Exceptional
12 Jul 2025
Best family rooms, staff and breakfast.
Aqeedat
Aqeedat, 5-night trip
Verified
10/10 Exceptional
11 Nov 2025
They provide lunch and dinner in the restaurant with variety of choices, good quality and price.
Lin
Lin, 4-night trip
Verified
10/10 Exceptional
17 Sept 2025
Excellent room, Excellent services.
Jane
Jane, 2-night trip
Verified
8/10 Very good
6 Dec 2025
The family room is quite spacious and offers wonderful lake views from the 6th floor. The staff are helpful, and the breakfast is enjoyable. The hotel is just a few minutes' walk from the M2 metro, though there is a slight uphill incline to reach it.
Ahmed
Ahmed, 2-night trip
Verified
10/10 Exceptional
19 Oct 2025
Nice clean hotel with very specious room. Location is close to the metro and there is also a parking available. Personnel was very friendly and accommodating. Will stay there again.
Vesselin
Vesselin, 3-night trip
Verified
10/10 Exceptional
1 Sept 2025
Large room, nice breakfast, close to metro station, parking at the hotel (20 CHF per day)
Guy
Guy, 1-night trip
Verified
10/10 Exceptional
1 Nov 2025
Everyone was so pleasant and helpful. Our room was huge and well appointed. The breakfast was excellent and included everything you could want. And the free transport card they provided was invaluable.
John
John, 2-night trip
Verified
10/10 Exceptional
22 Jun 2025
This is a great hotel with beautiful rooms, superb cleanliness and a wonderful breakfast buffet. In addition, they have a lovely terrace restaurant for dinner-excellent food.
Nona
Nona, 2-night trip
Verified
10/10 Exceptional
18 Jul 2024
Amazing view, amiable staff, great location, tasty breakfast
Tetyana
Tetyana, 1-night trip
Verified
8/10 Very good
1 Mar 2025
Top hotel, very friendly people ar the reception and good price/quality level
Scww
Scww, 1-night trip
Verified
10/10 Exceptional
28 Jul 2025
Great stay!
Very helpful staff. Good-sized room with big bed and great views over Lake Geneva. Good breakfast. Absolutely no issues.
Donna
Donna, 1-night trip
Verified
10/10 Exceptional
30 Nov 2024
Super nice stay! Amazing staff and great breakfast. Happy to come again in the future!
Klára
Klára, 1-night trip
Verified
10/10 Exceptional
25 Aug 2024
Noce room, good breakfast.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
1 Oct 2024
Very clean, big room, breakfast so good
Ali
Ali, 3-night trip
Verified
6/10 Good
19 Jun 2024
We enjoyed our stay here as a pit stop for our road trip to Zermatt. The parking a garage was nice, delicious breakfast, nice shower, comfortable bed.
Riley
Riley, 1-night trip
Verified
10/10 Exceptional
14 Jan 2025
Very convenient to get a transportation pass from the hotel.
Richard
Richard, 1-night trip
Verified
8/10 Very good
17 Jun 2025
Contemporary modern and spacious hotel. Shares reception and restaurant facilities with hospital but was not an issue. Very clean, excellent underground parking with lift access and close to centre of Lausanne.
Lorenzo
Lorenzo, 1-night trip
Verified
10/10 Exceptional
19 Oct 2024
Spacious small family size rooms
Very nice hotel for hospital visitors. Breakfast included and very nice place for lunch and dinner too.
Recommended spacious hotel rooms for small families
Kwok
Kwok, 2-night trip
Verified
10/10 Exceptional
19 Jul 2024
Great view and breakfast
Amazing place! Breakfast was incredible and views from rooms amazing! Bed was a bit hard though.
Monica
Monica, 5-night trip
Verified
10/10 Exceptional
4 Jul 2024
It is a great stay. Nice and clean.
Yinqiu
Yinqiu, 2-night trip
Verified
8/10 Very good
25 Sept 2024
A very nice modern and convenient hotel. The reception staff were excellent. The car-parking is private and easy to access.