The staff here are amazing. Very courteous and helpful. The hotel itself was a 10/10, The room, common areas, including the pool and hot tub were well maintained, and spotlessly clean. My only complaint was with the hotels.com third-party booking platform, as their website boasted 8 rooms available with private hot tubs, which I reserved for a slightly higher price. Upon arrival, however, I was advised that there are only 3 shot tub suites on the property, and they are not available via third-party booking. As the hotels.com site even included photos of the availability, it was disappointing to see this was not 'as advertised'. We were still extremely satisfied with our stay, and would consider booking here again without hesitation. Kudos to the staff for making it a remarkable stay.