ISTAY Hotel Apartment 5

3.0 star property
Central aparthotel with restaurant, connected to the convention centre, near My Dinh National Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ISTAY Hotel Apartment 5

1 Bedroom Apartment | City view
Lobby sitting area
Superior Double or Twin Room, Kitchenette
1 Bedroom Apartment | City view
Garden

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Kitchenette
Main amenities
  • 58 apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Kitchenette
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is €15
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room

Highlights

Fireplace
Private hot tub
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
  • 35 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • Studio
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Washer/dryer
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi

What's nearby

  • Keangnam Landmark Tower 72 - 15 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • US Embassy - 6 min drive
  • Hoan Kiem Lake - 12 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Ga Cho Tia Station - 25 min drive
  • Ga Van Diem Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Gioi Hai San - ‬2 min walk
  • ‪Artisée Cafe Deli - The Manor - ‬8 min walk
  • ‪Cộng Cà Phê - The Manor - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Cellini Cafe - ‬6 min walk

About this property

ISTAY Hotel Apartment 5

ISTAY Hotel Apartment 5 features a rooftop terrace and puts you within a 10-minute drive of West Lake. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights, and apartments feature fireplaces and kitchenettes.

Languages

English, Korean, Vietnamese

At a glance

Arriving/Leaving

  • Check-in start time: 1 PM; check-in end time: 6 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (VND 50000 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker
  • Cleaning supplies

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Pillow-top mattress
  • Egyptian cotton sheets
  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: VND 150000.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Shampoo
  • Slippers
  • Toilet paper
  • Hairdryer
  • Bidet
  • Soap
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Mosquito nets

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • In the business district
  • In the city centre

Things to do

  • Fitness facilities nearby (discounted access)
  • Health club access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 58 rooms
  • 8 floors
  • Built in 2017
  • Access via exterior cooridors

Activities

  • Fitness centre (discounted access)
  • Health club access

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of VND 300000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 150000.0 per night

Parking

  • Self-parking costs VND 50000 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

Frequently asked questions

Does ISTAY Hotel Apartment 5 offer free cancellation for a full refund?
Yes, ISTAY Hotel Apartment 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ISTAY Hotel Apartment 5?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ISTAY Hotel Apartment 5?
Yes. Self-parking costs VND 50000 per day.
Is an airport shuttle service offered by ISTAY Hotel Apartment 5?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at ISTAY Hotel Apartment 5?
Check-in start time: 1 PM; check-in end time: 6 AM. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of VND 300000 (subject to availability).
What is there to do at ISTAY Hotel Apartment 5 and nearby?
ISTAY Hotel Apartment 5 has a garden and access to a nearby health club.
Are there restaurants at or near ISTAY Hotel Apartment 5?
Yes, there's an on-site restaurant.
Does ISTAY Hotel Apartment 5 have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around ISTAY Hotel Apartment 5 like?
ISTAY Hotel Apartment 5 is in Nam Từ Liêm, a short 15-minute walk from Keangnam Landmark Tower 72 and 6 minutes' walk from The Garden Shopping Center.

ISTAY Hotel Apartment 5 Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

IN GWON, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

IN GWON, 4-night trip
Verified Hotels.com guest review

6/10 Good

No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
James, 6-night romance trip
Verified Hotels.com guest review

8/10 Very good

sang huck, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

お湯が出なくなりました
kota, 2-night trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
YOUNGHO, 4-night trip
Verified Hotels.com guest review

8/10 Very good

나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
sunghoon, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
2-night family trip
Verified Expedia guest review

8/10 Very good

가성비 good
상태대비 가성비에서 매우만족합니다
Jaehoo, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

good location good staffs good facility i like here very much
jake, 5-night trip
Verified Expedia guest review

6/10 Good

日曜日の朝は、朝食付きで予約とってもありません。
3-night trip
Verified Expedia guest review

2/10 Poor

1-night business trip
Verified Hotels.com guest review

8/10 Very good

위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
SOONEUI, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

중심가와 가까와 위치는 좋았습니다 첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다 싼 가격에 나름 좋았던 기억을 유지하려 합니다
Dongchan, 3-night business trip
Verified Hotels.com guest review