No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi
What's nearby
Keangnam Landmark Tower 72 - 15 min walk
Vietnam National Convention Center - 4 min drive
My Dinh National Stadium - 5 min drive
US Embassy - 6 min drive
Hoan Kiem Lake - 12 min drive
Getting around
Hanoi (HAN-Noi Bai Intl.) - 39 min drive
Ga Thuong Tin Station - 19 min drive
Ga Cho Tia Station - 25 min drive
Ga Van Diem Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
The Gioi Hai San - 2 min walk
Artisée Cafe Deli - The Manor - 8 min walk
Cộng Cà Phê - The Manor - 6 min walk
Starbucks - 6 min walk
Cellini Cafe - 6 min walk
About this property
ISTAY Hotel Apartment 5
ISTAY Hotel Apartment 5 features a rooftop terrace and puts you within a 10-minute drive of West Lake. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights, and apartments feature fireplaces and kitchenettes.
Languages
English, Korean, Vietnamese
At a glance
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: 6 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 12:30 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Property amenities
Internet
Free WiFi
Parking and transport
Self parking on site (VND 50000 per day; includes in/out privileges)
24-hour return airport shuttle (surcharge)
Kitchenette
Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Rice cooker
Cleaning supplies
Dining
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Room service available
Bedrooms
Premium bedding
Pillow-top mattress
Egyptian cotton sheets
Pillow menu
Bed sheets provided
Rollaway/extra beds: VND 150000.0 per night
Bathrooms
Combined shower/bath
Free toiletries
Shampoo
Slippers
Toilet paper
Hairdryer
Bidet
Soap
Towels provided
Living spaces
Fireplace
Entertainment
LCD TV with cable service
Outdoor areas
Rooftop terrace
Terrace
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Business centre
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 80
Hardwood flooring in room
Visual fire alarm
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Free newspapers (reception)
Mosquito nets
Location highlights
Connected to the convention centre
Connected to a shopping centre
In the business district
In the city centre
Things to do
Fitness facilities nearby (discounted access)
Health club access nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
58 rooms
8 floors
Built in 2017
Access via exterior cooridors
Activities
Fitness centre (discounted access)
Health club access
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of VND 300000 (subject to availability)
Children & extra beds
Rollaway beds are available for VND 150000.0 per night
Parking
Self-parking costs VND 50000 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi
Frequently asked questions
Does ISTAY Hotel Apartment 5 offer free cancellation for a full refund?
Yes, ISTAY Hotel Apartment 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ISTAY Hotel Apartment 5?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ISTAY Hotel Apartment 5?
Yes. Self-parking costs VND 50000 per day.
Is an airport shuttle service offered by ISTAY Hotel Apartment 5?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at ISTAY Hotel Apartment 5?
Check-in start time: 1 PM; check-in end time: 6 AM. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of VND 300000 (subject to availability).
What is there to do at ISTAY Hotel Apartment 5 and nearby?
ISTAY Hotel Apartment 5 has a garden and access to a nearby health club.
Are there restaurants at or near ISTAY Hotel Apartment 5?
Yes, there's an on-site restaurant.
Does ISTAY Hotel Apartment 5 have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around ISTAY Hotel Apartment 5 like?
ISTAY Hotel Apartment 5 is in Nam Từ Liêm, a short 15-minute walk from Keangnam Landmark Tower 72 and 6 minutes' walk from The Garden Shopping Center.
ISTAY Hotel Apartment 5 Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.4/10
Staff & service
4.0/10
Amenities
7.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very good
31 July 2023
KEVIN
Verified Expedia guest review
10/10 Exceptional
5 December 2022
KEVIN
Verified Expedia guest review
8/10 Very good
25 April 2022
IN GWON
IN GWON, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2022
IN GWON
IN GWON, 4-night trip
Verified Hotels.com guest review
6/10 Good
13 June 2018
No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
James
James, 6-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
sang huck
sang huck, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 March 2024
お湯が出なくなりました
kota
kota, 2-night trip
Verified Expedia guest review
8/10 Very good
13 December 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2019
가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다.
일반 여행객이 사용하기에도 편한 호텔입니다.
YOUNGHO
YOUNGHO, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 July 2019
나름 괜찮음.
나름 괜찮음.
출장이라면.. 다시 사용할게요^^
sunghoon
sunghoon, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
25 June 2019
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
14 June 2019
시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
13 January 2019
가성비 good
상태대비 가성비에서 매우만족합니다
Jaehoo
Jaehoo, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2019
good location good staffs good facility i like here very much
jake
jake, 5-night trip
Verified Expedia guest review
6/10 Good
14 December 2018
日曜日の朝は、朝食付きで予約とってもありません。
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
19 October 2018
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 June 2018
위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
SOONEUI
SOONEUI, 7-night business trip
Verified Hotels.com guest review
8/10 Very good
23 August 2017
중심가와 가까와 위치는 좋았습니다
첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다
싼 가격에 나름 좋았던 기억을 유지하려 합니다