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Playa Largo Resort & Spa, Autograph Collection

4.5 star property
Key Largo beachfront resort with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Largo Resort & Spa, Autograph Collection

Outdoor pool, pool cabanas (surcharge), pool umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
House, 3 Bedrooms, Pool Access, Bay View (Balcony, Private Pool) | Living area
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers

Feel at home (6)

  • Free cots/infant beds
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is €514
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for House, 3 Bedrooms, Non Smoking, Bay View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

House, 3 Bedrooms, Non Smoking, Bay View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Bay view
  • Sleeps 8
  • 3 Double Beds

View all photos for House, 3 Bedrooms, Non Smoking, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

House, 3 Bedrooms, Non Smoking, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • Bay view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Living room

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

47-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Room amenity

Villa, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 121 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 76 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 99 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for House, 3 Bedrooms, Pool Access, Bay View (Balcony, Private Pool)

Premium bedding, down duvets, pillow-top beds, minibar

House, 3 Bedrooms, Pool Access, Bay View (Balcony, Private Pool)

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 293 sq m
  • Bay view
  • Sleeps 8
  • 4 Double Beds, 1 King Bed and 1 Double Sofa Bed

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About the area

Map
97450 Overseas Highway, Key Largo, FL, 33037

What's nearby

  • Baker's Cay Resort Beach - 1 min walk - 0.0 km
  • Bluefin Rock Harbor Marina - 5 min walk - 0.5 km
  • Jimmy Johnson's Big Chill - 4 min drive - 3.8 km
  • John Pennekamp Coral Reef State Park - 10 min drive - 9.4 km
  • Florida Keys Visitor Center - 13 min drive - 14.5 km

Getting around

  • Miami International Airport (MIA) - 83 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Sharkey's Pub & Galley Restaurant - ‬5 min drive
  • ‪Snappers - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Playa Largo Resort & Spa, Autograph Collection

At Playa Largo Resort & Spa, Autograph Collection, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll be within a 15-minute drive of John Pennekamp Coral Reef State Park. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and Ayurvedic treatments. La Marea, one of 3 restaurants, serves American cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include a marina, a beach bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and beach location.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 178 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children's club*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls and off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25 per night; includes in/out privileges)
    • On-site valet parking (USD 30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's club (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Basketball
  • Kayaking
  • Parasailing
  • Boat tours
  • Snorkelling
  • Waterskiing
  • Bike tour information
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (6997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Marina
  • Hot tub
  • 24-hour pool access
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 116
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 47-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

La Marea – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Sol by the Sea – This beachfront restaurant specialises in seafood and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sand Bar – This bar specialises in American cuisine and serves lunch and dinner. Open daily.
Las Olas Ceviche Bar – This restaurant specialises in Peruvian cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 55.13 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Bicycle storage
    • Fitness centre access
    • In-room bottled water
    • In-room safe
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 34 for adults and USD 14.00 for children

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Playa Largo Resort Autograph Collection
Playa Resort Autograph Collection
Playa Largo Autograph Collection
Playa Autograph Collection
Playa Largo Resort & Spa, Autograph Collection Resort
Playa Largo Resort & Spa, Autograph Collection Key Largo
Playa Largo Resort & Spa, Autograph Collection Resort Key Largo

Frequently asked questions

Does Playa Largo Resort & Spa, Autograph Collection offer free cancellation for a full refund?
Yes, Playa Largo Resort & Spa, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Largo Resort & Spa, Autograph Collection?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Playa Largo Resort & Spa, Autograph Collection?
Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Playa Largo Resort & Spa, Autograph Collection?
Yes. Self-parking costs USD 25 per night. Valet parking costs USD 30 per night. Electric car charging is available.
What are the check-in and check-out times at Playa Largo Resort & Spa, Autograph Collection?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Playa Largo Resort & Spa, Autograph Collection and nearby?
Have fun with on-site activities such as kayaking, parasailing and waterskiing. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Playa Largo Resort & Spa, Autograph Collection also has an outdoor pool and a 24-hour fitness centre, as well as beach cabanas and a garden.
Are there restaurants at or near Playa Largo Resort & Spa, Autograph Collection?
Yes, there are 3 on-site restaurants, featuring al fresco dining, American cuisine and ocean views.
What's the area around Playa Largo Resort & Spa, Autograph Collection like?
Playa Largo Resort & Spa, Autograph Collection is located on the waterfront, a short 5-minute walk from Bluefin Rock Harbor Marina.

Playa Largo Resort & Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ilu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Getaway with the girls
Absolutely amazing and beautiful! Everyone was so nice and friendly . Food was great. Great amenities.
Savannah, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Maryna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

IAN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great property come here often but the jacuzzi each and every time is TOO DAMN HOT. It’s practically scalding. I measured the water temperature and it came out to 109°. Been coming here for years and for some reason Managment cannot get their act together on this hot tub. Other than that, fantastic experience overall.
ken, 1-night family trip
Verified Expedia guest review

2/10 Poor

Juan M, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The restaurant SOL BY THE SEA , it was not what I expected… the food I had to return twice because how Terrible it was . Other then that everything was amazing
LILIAN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place but waaaay to expensive !
Yinet, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Osmani, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Supper
Michel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

lorena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Would absolutely come back. Wonderful resort! 10/10.
Micaela, 4-night romance trip
Verified Expedia guest review

2/10 Poor

overpriced overrated hotel
Humberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Keely, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mark, 2-night trip
Verified Expedia guest review

6/10 Good

Marlene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful resort
Beautiful resort, comfortable rooms and beds, restaurant Sol delicious. Not a lot of staff though
Claudia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love this place.
marisel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Eliza Mara, 3-night trip
Verified Expedia guest review

2/10 Poor

ZEKIYE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful pool, beach, and resort
Jennifer, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Overall good experience, poor service.
The rooms were amazing with one of the most comfortable beds I have slept in. The resort itself is beautiful. Service was very poor. The bartenders at the pool bar were not very friendly and it took forever for us to get all of our things. The dinner and breakfast was a similar experience with waiting over 40 minutes for our dinner. Food was very average. Although the rooms were very clean, the pool bathroom was disgusting with being unable to use most of the toilets. For 500 dollars a night, I would expect someone to come ensure its cleanliness throughout the day. The hot tubb seemed broken and the water was painfully hot to the point that everyone who tried to go in could not. I usually love hot tubbs to be what everyone around me says "too hot" but this was to another degree where it felt like you were actually getting burned when you put your foot in. Overall we had a great time. The hammocks were very nice, the water was great, and the view is beautiful. I Was disappointed at the service and cleanliness for the price point.
Fernanda, 1-night trip
Verified Hotels.com guest review