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3-star hotel in Creel with restaurant and bar/lounge
Hotel reception did not check us in to both rooms we had reserved. They did not look at…
Sep 2, 2019
Huge rooms & extremely comfy beds & duvets - great, as it was cold! Recommended.
May 10, 2019
Remember, collect 10 stamps, get 1 reward* night
Firewood is available for an extra charge of MXN 200 per day
Full breakfast is offered for an extra charge of MXN 116 for adults and MXN 116 for children (approximately)
Hosted evening meal costs MXN 300
Airport shuttle service is offered for an extra charge of MXN 5500 per vehicle (one-way, Maximum occupancy 3)
Airport shuttle service for children up to age 10 costs MXN 700 (one-way)
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The hotel is a little down the road from the central area of Creel, which wasn't too bad. They have a driver who will pickup and drop you off from the train or bus stops (even if you aren't expecting them and walk to the hotel like we did!) so definitely take advantage. The room was very comfy and clean with satellite tv. Staff was friendly and helpful. Only downside was the breakfast was not especially great, but I'd recommend heading into town anyway if you got the time.
Christopher, 2 night romance trip, Apr 30, 2019
Verified Hotels.com guest review
Great location, spacious room with very comfortable bed, hot shower, efficient quiet heater, coffee machine....what more could you ask for? Wifi that works....it was barely operational, don’t think the hotel should advertise that there is the facility if it doesn’t work, very disappointing, the hotel would have got a much better score if it was working.
3 night romance trip, Feb 19, 2019
Verified Expedia guest review
Martin was fantastic, great tour guide excellent english.
3 night trip with friends, Feb 16, 2019
Verified Hotels.com guest review
great hotel
3 night romance trip, Jul 5, 2018
Verified Hotels.com guest review
Comfortable, clean, convenient.
Michael, Romance trip, Apr 8, 2018
Verified Hotels.com guest review
Habitacion muy amplia. Camas comodas,.pero el servicio de los empleados es lo mas notable.
Erick, 1 night family trip, Dec 26, 2020
Verified Hotels.com guest review
Habitación hermosa y cómoda . Todo muy bien agradable
2 night family trip, Sep 25, 2020
Verified Expedia guest review
El hotel está súper padre y las habitaciones son muy amplias con excelente espacio
1 night trip with friends, Sep 12, 2020
Verified Expedia guest review
En general en buen estado, las habitaciones muy lindas
Danyella, 2 night trip, Aug 28, 2020
Verified Hotels.com guest review
La habitación es linda y confortable pero la atención del personal no es buena y el desayuno muy malo. Es un hotel solo para descansar y recomiendo los alimentos en el pueblo.
1 night family trip, Jan 23, 2020
Verified Expedia guest review
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