Stara Hamburgo

Property class: 5 and above
Luxury hotel with spa, near Paseo de la Reforma

Choose dates to view prices

Stara Hamburgo features a rooftop terrace and puts you within a five-minute walk of Paseo de la Reforma and Museo de Cera. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Bistro, which is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Insurgentes Station is 9 minutes and Cuauhtemoc Station is 10 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Room options

View all photos for Deluxe Suite

Room

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for EXECUTIVE SUITE

Room

EXECUTIVE SUITE

  • 55 sq m
  • Sleeps 3

View all photos for STARA SUITE

Room

STARA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 3

View all photos for TERRACE SUITE

Room

TERRACE SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 3

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About the area

Map
Hamburgo No. 32, Col. Juárez, Mexico City, 06600

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 km
  • Reforma 222 - 2 min walk - 0.2 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Museo de Cera - 5 min walk - 0.5 km
  • Angel of Independence Monument - 12 min walk - 1.0 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 49 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
  • Benito Juarez International Airport (MEX) - 4.9 miles/7.9 km
  • Mexico City Buenavista Station - 9 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Insurgentes Station - 9 min walk
  • Cuauhtemoc Station - 10 min walk
  • Balderas Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Bajío - ‬2 min walk
  • ‪Laboratorio Espresso - ‬1 min walk
  • ‪Pandora Rooftop - ‬2 min walk
  • ‪Expresso café - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Stara Hamburgo

  • Stara Hamburgo features a rooftop terrace and puts you within a five-minute walk of Paseo de la Reforma and Museo de Cera. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Bistro, which is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Insurgentes Station is 9 minutes and Cuauhtemoc Station is 10 minutes.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 60 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) are not allowed
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site garage

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle within 60 kilometres*

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Reviews

Stara Hamburgo Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Ambience
Air conditioning
Food
Breakfast
View
Restaurant
Room service

Reviews

Verified review

10/10 Exceptional

It was a great stay overall.
Verified review

10/10 Exceptional

It is a stunning boutique hotel in the middle of Zona Rosa - we loved everything about it !
Verified review

8/10 Very good

Nice place. Comfortable and with great location.
Verified review

10/10 Exceptional

I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers.
Verified review

10/10 Exceptional

great hotel and great location. Staff was great, welcomed us and helped us with all of our bags as soon we got there. Very clean and quite hotel I will definitely be staying at this hotel again. Good neighborhood As well, lots of places to go eat around the corner.
Verified review

10/10 Exceptional

Amazing and charming property. Great service
Verified review

10/10 Exceptional

Excellent service, super clean and everyone was great!!
Verified review

10/10 Exceptional

I had a very pleasant stay. The property and room was sparkling clean and confortable. They have excellent customer service.
Verified review

10/10 Exceptional

The rooms are modern and perfectly appointed. We were welcomed with a note and chocolate truffles. It’s an beautiful hotel.
Verified review

10/10 Exceptional

Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍
Verified review

8/10 Very good

nice spot, not far from some of my favorite places to eat in cdmx. clean. staff was friendly and helpful. the feel was a little stiff but the price was great so no complaints.
Verified review

10/10 Exceptional

High quality, beyond expectations!

This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay.
Verified review

10/10 Exceptional

A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options
Verified review

8/10 Very good

Not as clean as expected, can be improved. Ripped towels.
Verified review

4/10 Fair

The hotel was overall fine but the air conditioning unit is loud and don’t forget to bring a toothbrush or they will charge you for it. The concierge should clarify the cost before sending to room as I’ve never been charged for a toothbrush in any hotel I have stayed. The breakfast was ok but nothing special. Probably won’t return as there are so many other places to stay in Mexico City. The location is great .
Verified review

6/10 Good

Facilities were okay, communication with the staff was confusing: they had no idea of the reservation and then, they offered late check out on arrival and then refused to offer it, so I had to change plans which was unfortunate
Verified review

4/10 Fair

The room was not clean.
Verified review

8/10 Very good

Some details... AC !

I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so
Verified review

4/10 Fair

Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice.
Verified review

4/10 Fair

Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist.
Verified review

2/10 Poor

Unfortunately our stay was not the best. Phone did now work. The AC did not work. They had this control that monitor everything with no instructions. No Menus in the room . Everytime we needed something we had to go down. They even left the food in refrigerator from prior stay. So disappointed.
Verified review

8/10 Very good

Part time front desk

This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air. Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in. Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high.
Bathroom sink
Bathroom shower
Great water pressure
Bedroom comfy bed
Verified review

8/10 Very good

Es un hotel muy bonito y propicio para el descanso. El check in fue lento y confuso.
Verified review

10/10 Exceptional

Hotel boutique muy bien ubicado.
Verified review

10/10 Exceptional

Estuvo genial , sin ningún contratiempo y tuve toda la atención necesaria de la administración , para disfrutar nuestra estancia, por supuesto regresaría !!