The Grand Hotel Dallas

2.5 star property
City centre Dallas hotel with outdoor pool

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At The Grand Hotel Dallas, you'll be within a 10-minute drive of Galleria Dallas and NorthPark Center. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Southern Methodist University and University of Texas at Dallas are within a short drive.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
7815 Lyndon B Johnson Freeway, Dallas, TX, 75251

What's nearby

  • Hamilton Park Neighborhood - 15 min walk - 1.3 km
  • Medical City Hospital - 18 min walk - 1.6 km
  • Fetal Care Center Dallas - 20 min walk - 1.7 km
  • Goldmark Cultural Center - 2 min drive - 3.0 km
  • Northwood Club - 3 min drive - 4.5 km

Getting around

  • Love Field Airport (DAL) - 22 min drive
  • Dallas-Fort Worth International Airport (DFW) - 27 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • West Irving Station - 21 min drive
  • Dallas Union Station - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Taco Casa - ‬6 min walk
  • ‪Benihana - ‬13 min walk
  • ‪Westin Lobby - ‬9 min walk

About this property

The Grand Hotel Dallas

At The Grand Hotel Dallas, you'll be within a 10-minute drive of Galleria Dallas and NorthPark Center. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Southern Methodist University and University of Texas at Dallas are within a short drive.

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (1000 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 36-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Alarm clock
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20.00
  • Late checkout can be arranged for an extra charge of USD 20.00

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Grand Hotel Dallas
Grand Dallas

Frequently asked questions

Is there a pool at The Grand Hotel Dallas?

Yes, there's an outdoor pool.

Are pets allowed at The Grand Hotel Dallas?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Grand Hotel Dallas?

Yes, there's free self parking.

What are the check-in and check-out times at The Grand Hotel Dallas?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge of USD 20.00 for early check-in. Check-out time is 11 AM. Late check-out is available for a charge of USD 20.00.

What is there to do at The Grand Hotel Dallas and nearby?

The Grand Hotel Dallas has an outdoor pool and a fitness centre.

Does The Grand Hotel Dallas have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Grand Hotel Dallas like?

The Grand Hotel Dallas puts you in Far North Dallas, in the heart of Dallas. Popular attractions include Galleria Dallas, which is 4 minutes away by car.

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Reviews

The Grand Hotel Dallas Reviews

6.0

Good

6.4

Cleanliness

6.4

Location

6.4

Staff & service

5.6

Property conditions & facilities

Reviews

Verified

2/10 Poor

dirty room, bed bugs.

The room is dirty. The bed sheet is dirty, even with blood stain. never stay in this hotel again.
Verified

6/10 Good

Then time stay at this hotel. Don't like that a lot of people was hanging around including staff. The room was nice and clean. The only issue was not enough light. The price is worth it not to far from downtown. Restaurant near. Some of the staff wasn't to welcoming just there for a paycheck. Fifty fifty change I will go back.
Verified

2/10 Poor

Bad hotel

Too many people hanging out in front of hotel and in the back. The halls smelled like marijuana. The exits were constantly left open, allowing non guests to enter. We felt unsafe while our stay.
Verified

8/10 Very good

Clean and very large hotel!

The property was decent for the price! The front desk staff was not the most personable.
Verified

2/10 Poor

TRATO NEFASTO HA SIDO UNA EXPERIENCIA MUY DESAGRADABLE Y PELIGROSA. SIENDO APROXIMADAMENTE LAS 18:00 HRS.DEL DIA 20 DE SEPTIEMBRE DEL AÑO EN CURSO EL HOTEL EMPEZÓ A INCENDIARSE Y NO SE ESCUCHABA NINGUNA ALARMA , ME PERCATEQUE HABIA HUMO EN MI HABITACION Y QUE EN LOS PASILLOS HABÍA MAS HUMO Y AFUERA EN EL ÁREA DEL HOTEL HABÍA PRESENCIA DE LOS BOMBEROS . FUE ENTONCES QUE ME DI CUENTA QUE HABÍA UN INCENDIO EN LAS INSTALACIONES DEL HOTEL Y DECIDÍ SALIRME A LA VÍA PUBLICA PARA SALVAR MI VIDA. LO MAS GRAVE FUE QUE NADIE TUVO LA ATENCIÓN DE TOCAR A MI PUERTA O LLAMARME A MI HABITACIÓN PARA AVISARME DE DICHO ACCIDENTE Y PONER A SALVO MI VIDA..LO CUAL ME PARECIÓ MUY GRAVE YA QUE MI VIDA ESTABA EN PELIGRO ... NUNCA SE ACERCO A MI NINGÚN PERSONAL DEL HOTEL PARA AUXILIARME NI NADA.. POR ESTA CAUSA YO NO RECOMENDARÍA ESTE HOTEL. AUNADO A LA PÉSIMA PROTECCIÓN DEL HUÉSPED Y A LAS AUSENTES MEDIDAS DE SEGURIDAD CIVIL, EL TRATO DE LA MANAGER EN TURNO FUE PÉSIMO Y PREPOTENTE YA QUE POR LA NOCHE YA NO SE ME PERMITIÓ LA ENTRADA AL HOTEL Y SOLO ME DIJERON QUE ME IBAN A RE UBICAR EN OTRO , PERO NO LES IMPORTO MI SITUACIÓN DE FALTA DE TRANSPORTE , NUNCA ME OFRECIERON LLEVARME NI NADA. TUVE QUE SUFRAGAR GASTOS IMPREVISTOS YA QUE EL HOTEL NUNCA ME OFRECIÓ TRANSPORTE. MI EQUIPAJE DEMORO MUCHO EN SER ENTREGADO Y MOJADO Y CON OLOR A HUMO. LOS GASTOS DE TAXI SALIERON DE MI BOLSILLO. EXIJO AL HOTEL ME DE UNA COMPENSACIÓN ECONÓMICA POR TODOS LOS AGRAVIOS Y DAÑOS OCACIONADOS.
Verified

2/10 Poor

Fire

Hotel was in such poor maintainece that it caught on fire.
Verified

2/10 Poor

bugs lots of bugs

horrible
Verified

8/10 Very good

Nice priced hotel

We enjoyed the hotel, however it was a small room, but was equal to what was paid. The pool also wasn't in service so that was a downfall. The la quinta next to it pool looked like it was ours, & it was the neighboring hotel.
Verified

2/10 Poor

Do not stay here unless you have no other options

We booked a room for one night because we needed an inexpensive hotel in North Dallas. It was a mistake. Not clean, not nice at all. Despite the claim that it was 100% non-smoking, the whole place smelled of smoke and there were cigarette burns on the furniture and bedspread. We asked for another room, and the front desk staff were helpful. The room we got was cleaner, but minimally furnished and with very few amenities (for example, there was a coffee maker, but no coffee cups...). Stained carpet, overflowing trash cans in the halls. Worst of all, when we arrived on a Saturday night, we saw "working girls" doing business in the parking lot behind the hotel. Fortunately, police arrived and they dispersed. But I would not let my wife walk outside of the hotel alone. Again, I should emphasize that the staff did what they could to help. We will definitely never go back.
Verified

2/10 Poor

Smells terrible , rooms are in a very bad condition . Worst hotel experience
Verified

2/10 Poor

smelling room

I didn't sleep at all...
Verified

2/10 Poor

HORRIBLE

This stay at the hotel was horrible. I had to seek medical attention for numerous body areas with bed bugs bites. I am now on a high dose of penicillin due to high fever and bed bugs bites from my neck, arms, legs. The hotel bathroom had roaches on the counter and bathtub.
Verified

8/10 Very good

better than expected

the room was very comfortable. Service was nive. clean towels and bed. convenient spacing and input was right next door for food.
Verified

2/10 Poor

Save your time and money

Stain on bed, smells, staff is awful, crack heads in and out of hotel. Hotel has nasty smell. Horrible. Do not stay here. I got my money back and they still did not refund me everything. I'm not used to fancy hotels however this is even below my standards. Only one entrance(front) all doors around hotel lock after being shut which is how they minister who comes and goes in the hotel. Very sketchy. Please save your time and money. Hotel nothing like photos
Verified

2/10 Poor

I will never stay there again

It was very disgusting and had bed bugs
Verified

4/10 Fair

Do not book here!

The hotel itself was a bit run down with the worst customer service we have ever had. The lady at the front desk was so rude not just to me but to other customers she was helping. They wouldn't even check us in a few minutes early without a $20 early check in fee. The rooms are only cleaned once you decide to check out. Zero room service. You get less than what you pay for. Pay the extra money and get a decent hotel.
Verified

2/10 Poor

only if you need some stress

sucked
Verified

2/10 Poor

Horrible

Bathroom floor was nasty.Carpet was nastt. Hair in the tub. Moldy. My aakergies and asthma have been horrible every since. Its old and ran down. The staff was alsso extremely rude and un professional.
Verified

2/10 Poor

Disappointed

I am a repeat customer, and I have to say, after this last stay, I may NEVER go back! The lady at the front lacked customer service skills. No greet, no smile, & attitude! Then asked for a CASH deposit (not use to them doing that) Made me very upset. Then we waited forever to check in, after she said we had to wait until 2, which was like 4 minutes away, and we still end up starting the process close to 2:30 smh. So we get to our room, no iron, a bad smell, & dirty pillow cases!! Ugh! I couldn't even rest right away. They brung an iron hours later.. Never fixed the other problems. I had to go buy sanitizing wipes and spray, PLUS walk down to the maid to get the pillow cases myself & put them on after I realized they where never coming. Upon check out, little man also lacked customer service skills, and acted confused about us paying a cash deposit (I knew it didn't seem right)!! On top of that, wouldn't give deposit until security checked the room! Wish they moved that fast when I needed new cases! They never did a courtesy call, which we've always gotten & if things weren't right we got a new room. They sucked this time around. Might try the LA Quinta next to it or else where! I won't come bk if they have that same rude, nasty staff!
Verified

6/10 Good

The hotel is not close to any public transportatio

far from the city and the only way to get there is by uber/lyft....
Verified

6/10 Good

You can do better

The room required an extra deposit of $50 with card on file. The key did not work in the room had to go downstairs over three times. The furniture old.
Verified

4/10 Fair

Don't be fooled...nothing Grand about this hotel!

There is nothing "Grand" about this place. I was fooled by the location and the pictures. People hanging out in the parking lot and the front entrance. There was a party going on in the ballroom that made me feel even more uneasy about being there. The room was nothing like the pictures. It felt like a Motel 6 and smelled like it. Bathroom was not very clean. The layout of the hotel was VERY confusing and it was hard to find my room. At 3:00am somebody was outside screaming in what appeared to be a drunken or drug induced mindstate.
Verified

8/10 Very good

Good hotel for the price.

Hotel must have been at once great but it has lost its splendor. Looks like a ghost of what it once was - just like a fine old woman. It served my purpose. It was worth the price.
Verified

2/10 Poor

It was horrible housekeeping barely came to clean our room I will never stay there again
Verified

2/10 Poor

Dont waste ur money here

Wrost experience ever.