In the heart of Downtown Cuenca, Hotel Carvallo offers a unique experience. Enjoy free full breakfast and manager's reception, plus convenient services like grocery shopping and in-room WiFi. The on-site restaurant serves up delicious meals throughout the day.
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101
What's nearby
Calderon Park - 2 min walk - 0.2 km
New Cathedral of Cuenca - 3 min walk - 0.3 km
Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
Mall del Rio - 5 min drive - 3.1 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 10 min drive
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 4 min walk
Gaspar Sangurima Tram Station - 9 min walk
Unidad Nacional Tram Station - 20 min walk
Terminal Terrestre Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Negroni - 3 min walk
El Confesionario - 3 min walk
Hot Dog del Tropical - 3 min walk
Raymipampa - 2 min walk
Le Bistro - 2 min walk
About this property
Hotel Carvallo
Hotel Carvallo is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can visit CARVALLO, which serves breakfast, lunch and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Public transportation is close by: Gaspar Sangurima Tram Station is only 9 minutes on foot.
Languages
English, Spanish
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
What to do
Shopping
Ecotours nearby
Hiking/biking trails nearby
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference centre (70 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Garden
Banquet hall
Colonial architecture
Accessibility
Wheelchair-accessible
Assistive listening devices available
Handrails in hallways
Hallway handrail height (centimetres): 76
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Digital TV channels
First-run films
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Pillow-top mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
Guidebooks/recommendations
Special features
Dining
CARVALLO – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per room (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Airport shuttle for children between the ages of 1 and 12 costs USD 2 (return)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per stay
Parking
Parking is available nearby and costs USD 8.50 per day (7 ft away; open 24 hours)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Carvallo Cuenca
Hotel Carvallo
Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca
Frequently asked questions
Are pets allowed at Hotel Carvallo?
Yes, pets are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Carvallo?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Carvallo?
Yes, an airport shuttle is available. The charge is USD 10 per room return.
What are the check-in and check-out times at Hotel Carvallo?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Carvallo and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Carvallo also has a garden.
Are there restaurants at or near Hotel Carvallo?
Yes, there's an on-site restaurant, CARVALLO.
Does Hotel Carvallo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Carvallo like?
Hotel Carvallo is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Calderon Park.
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Hotel Carvallo Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 June 2024
Lovely boutique hotel located in historic old town Cuenca.
Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants.
Room was clean and neat.
Service was great!
Maria
Maria, 1-night trip
8/10 Very good
28 November 2023
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy
Amy, 4-night trip
10/10 Exceptional
27 July 2024
The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim
Kim, 1-night trip
6/10 Good
22 February 2024
Nice house but NO HOT WATTER
Fabián
Fabián, 1-night trip
10/10 Exceptional
30 January 2023
Susana
Susana, 2-night trip
10/10 Exceptional
27 January 2022
Nice to go to a small hotel and feel the friendly Atmosphere
The property is well kept and retains it old world feel in every respect
Leo
Leo, 3-night trip
10/10 Exceptional
11 March 2020
El desayuno muy rico! La cama muy cómoda y el servicio excelente
Verified traveller
2-night trip
6/10 Good
7 January 2020
Verified traveller
3-night trip
8/10 Very good
7 July 2019
Hola
Excelente estancia
David
David, 4-night trip
8/10 Very good
23 April 2019
Situated in the Center makes walking to the historic sites easy.
Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....).
BUT todos empleados did a tremendous job, super
Verified traveller
3-night trip
10/10 Exceptional
18 December 2018
Great experience, friendly staff and great location.
Richard
Richard, 3-night trip
8/10 Very good
26 November 2018
Verified traveller
2-night trip
8/10 Very good
17 March 2018
Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful.
One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan
Susan, 5-night trip
10/10 Exceptional
12 February 2018
Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven
Steven, 1-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
5 November 2017
Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Verified traveller
2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
15 May 2017
Hotel agradable con excelente ubicación.
Excelente ubicación y muy buen servicio.
Carlos Andres
This review was submitted before 2018 and has not been verified.
2/10 Poor
17 March 2017
Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
14 August 2016
Aceptable
En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Alfredo
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
30 June 2015
excelente hotel
Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Cesar Augusto
This review was submitted before 2018 and has not been verified.
6/10 Good
4 April 2010
Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third.
First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate.
Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over.
The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am.
Im serious - it is like they are right in your room.
Great staff needs to find a better building.