Hotel Fenix

San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

Wed, Feb 25
Fri, Feb 27
February 2026
24
March 2026
Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Children's pool
  • 24-hour front desk
  • Communal living room
  • Convenience store
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
$39 nightly
$39 total
Feb 27 - Feb 28

Room options

Showing 4 of 4 rooms
Double Room | Bathroom | Towels, soap, toilet paper
Double Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Double Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Double Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Private bathroom
Desk
Daily housekeeping
Laptop workspace
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Twin Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Twin Room

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 162 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Triple Room

Highlights

Air conditioning
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 162 sq ft
  • Sleeps 3
  • 3 Twin Beds
Standard Suite | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout drapes, iron/ironing board, free WiFi, wheelchair access
Standard Suite | Blackout drapes, iron/ironing board, free WiFi, wheelchair access

Standard Suite

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
Living room
Daily housekeeping
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
#12-114 Avenida 7, San José de Cúcuta, 540001

What's nearby

  • General Santander Stadium - 9 min drive - 4.5 km
  • Circus Pop - 10 min drive - 5.2 km
  • Ventura Plaza Commercial Center - 10 min drive - 5.5 km
  • San Jose Cathedral - 11 min drive - 5.8 km
  • Colon Park - 11 min drive - 5.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 7 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 27 min drive

Restaurants

  • ‪El Corral Unicentro - ‬3 min drive
  • ‪Restaurant Air's Bar - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪El Motilón - ‬4 min drive
  • ‪Oma - ‬3 min drive

About this property

Hotel Fenix

Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite carport

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Children's menu

Working away

  • Coworking spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Communal living room
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 79
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 4 stairs to reach property

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 100000 per stay
  • Pets are allowed for an extra charge of COP 60000 per pet, per day, plus a one-time cleaning fee of COP 60000

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 83435

Frequently asked questions

Is there a pool at Hotel Fenix?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Fenix?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of COP 60000 per pet, per day, and there's also a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Fenix?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.

What is there to do at Hotel Fenix and nearby?

Hotel Fenix has an outdoor pool.

Are there restaurants at or near Hotel Fenix?

Yes, there's an onsite restaurant.

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Hotel Fenix Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

4.0

Property conditions & facilities

4/10 Fair

Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.
Fernando, 1-night trip