Building is new, and rooms are clean, but staff is so bad trying to get money for everything. These are the bad things on this property that you need to know, to avoid make a reservation here:
1. Building has not easy access for luggages or people with limitations. Stairs are so much and you have to carry your big baggage by yourself, no one help with
2. The staff don’t permit visitors for any reason, and they will charge you $100 for each person going to your room, don’t matter if is a visitor only.
3. They pretend that your visitors been attending on reception, but the space is without AC, no bath access and nothing to offer to your visitors. Additionally just have few chairs and aren’t Affordables
4. Elevator make a big sound every stop in floors, making a noise that you cannot sleep well.
5. Building is in busy way, and noise by cars is all day and all night, and windows and doors aren’t noise cancellation material.
6. Card access to rooms, was constantly blocked by staff, recurring for necessity going to reception for activation every single day. They make this blocking, to verify if person in room is the same on reservation. This is crazy.
7. Building has not parking lot, and you have to go to a private parking at 7 minutes away of property and pay $10 dollars for a night parking or $20 for all day, and additional, the sector or area surrounding the property, isn’t safe for walkers at night.
8. I will recommend you, look for a different hotel in Medellin.