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Wyndham Hotel Xian

4.5 star property
Luxury hotel in Xincheng with 3 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Hotel Xian

Front of property
3 restaurants, breakfast served
Interior
Garden
LCD TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Garden
  • Daily housekeeping

Room options

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About the area

Map
No.189 Jinhua North Road, New Town, Xi'an, Shaanxi, 710032

What's nearby

  • Xi'an Jiaotong University - 4 min drive - 4.2 km
  • Xi'an City Walls - 6 min drive - 6.1 km
  • Xi'an Bell Tower - 7 min drive - 6.8 km
  • Xi'an Bell Tower and Drum Tower - 8 min drive - 8.5 km
  • Giant Wild Goose Pagoda - 9 min drive - 9.8 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 29 min drive
  • Xi'an East Station - 7 min drive
  • Xi'an Station - 10 min drive
  • Xi'an Lintong Station - 20 min drive

Restaurants

  • ‪肯德基 - ‬5 min walk
  • ‪雅泰来 - ‬3 min walk
  • ‪悦豪ktv - ‬7 min walk
  • ‪佰人王串串香 - ‬6 min walk
  • ‪小金花客房部ktv茶秀 - ‬2 min walk

About this property

Wyndham Hotel Xian

Located near a train station, Wyndham Hotel Xian is a great choice for a stay in Xi'an. Guests can indulge in spa services, and Chinese Restaurant, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a health club and a hot tub.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 320 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired internet access in public areas*
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Chinese Restaurant – This restaurant serves lunch and dinner.
Western Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 100 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 260.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.

Also known as

Days Hotel Xinxing Xi'an
Days Hotel Xinxing
Days Xinxing Xi'an
Days Xinxing
Days Hotel & Suites Xinxing Xi'An China/Shaanxi
Days Hotel Suites Xinxing
Wyndham Xian
Wyndham Hotel Xian Hotel
Wyndham Hotel Xian Xi'an
Wyndham Hotel Xian Hotel Xi'an

Frequently asked questions

Are pets allowed at Wyndham Hotel Xian?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Wyndham Hotel Xian?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Wyndham Hotel Xian?
You can check in starting at 2:00 PM. Check-out time is 2 PM. Express check-in and check-out are available.
What is there to do at Wyndham Hotel Xian and nearby?
Wyndham Hotel Xian has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Wyndham Hotel Xian?
Yes, there are 3 on-site restaurants.
What's the area around Wyndham Hotel Xian like?
Wyndham Hotel Xian is a short 8-minute walk from Xijing Hospital and 13 minutes' walk from Air Force Medical University.

Wyndham Hotel Xian Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

7-night trip
Verified Expedia guest review

2/10 Poor

We requested a ride from the airport to the hotel in advance and they did not answer our message, twice. We called a cab and couldn’t communicate where we needed to go so we called the hotel to help us and they hung up on us twice. We booked a room for two beds and a sofa bed and when we got there they said they do not have a room with a sofa bed for us and that we would have to pay extra for it. We showed them our booking and told them we will only except what we booked and they gave us 2 beds and a cot, but did not charge us extra. The room was very stuffy and hot. When we complained, they said the A/C is being repaired and sent up a small fan. We wanted to see the pandas at the Shaanxi National Reserve (which we found in their travel book in the room) and we paid for a driver to take us there. We were told it was a 2 hr trip there and back, 4 hours total but it really was 4 hours there and back 8 in total so we ended up detouring to the local zoo. Any time we needed something, no one was standing at the concierge desk. We tried several times to get the people at the desk ‘s attention and they ignored us. There was only one man who spoke English that really helped us our whole visit. We tried to book with the hotel to go to the Tang Dynasty Show, a very popular show for tourists, and they said we could not go and offered we see it in the cinema instead. Overall, we were not happy with the lack of communication and service and no air conditioning.
Liz, 3-night trip
Verified Expedia guest review

6/10 Good

Everything is perfect. But floor is so dirty. Looks like have not use vacuum for a while.
anja, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Reception (Helen) and concierge staff were exceptional! Breakfast area and offerings could be improved.
1-night trip
Verified Expedia guest review

4/10 Fair

Bad service and bad conditions
The staffs do not speak English and it is very bad because we had an issue with our room and payment and it was very difficult to solve it. Also the room was dirty and in a bad condition and they gave us a room with a really bad smoke smell. Really disapointing because we did not have what we expected.
Aline, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel was fine for the price I paid, but it is a bit old and location is also quite good too.
Verified Hotels.com guest review

2/10 Poor

Might be a star-studded hotel, not for Travelers
Might be a great star-studded hotel for a local Chinese businessman but a nightmare and torture chamber for a foreign traveler who does not speak the local language. It may have been a great hotel for a local Chinese businessman from what I could understand however it was not in the area for a traveler or tourist to stay. Traveling in China if you do not speak the local language is a very challenging country to navigate at the best of times. For a traveler who is visiting this complex country and booking a hotel on an international website one would think that they would ensure that someone could welcome Travellers and foreigners and at least have a basic understanding of foreign languages, not to say English, but it is probably the number one international language that most people traveling turn to as the universal language. Nobody in the hotel spoke English there was no care for the client, nor did they make any efforts to help me and they were very misleading with respect to airport shuttle, as there was none from the airport and there was none to the airport and they did nothing or little about it other than set me up with a taxi and then I was on my own. In the morning when I was clearly in distress, as I had no idea who to turn to in order to continue my travels and visit these world famous protected UNESCO locations, they even had the audacity to charge me for a cup of coffee, that would be a stretch to say was coffee. I was more than happy to pay, need more space...
Alvaro, 1-night trip
Verified Expedia guest review

4/10 Fair

Could have been a lot better; don't like surprises
This hotel felt like it was in a club. Everywhere we went was dark; hardly a natural light window anywhere other than the room. The hotel lobby was dark as well as the breakfast room and the elevators. We had a major unpleasant experience checking in. Our reservation very clearly stated 3 ADULTS and free breakfast. Our room was for 3, stating a king size bed and pull out sofa. When we got there they seemed surprised to see 3 adults. After a long check-in process, they take us to the room to show us the sleeping arrangements because there were 3 people.They stated they could give us a roll-in bed for 200RMB more (around $35). They take us to the room and there is a king size bed and a chair with ottoman. The girl tells us this small round chair and ottoman is the third bed! LOL! Not even a kid could sleep on it. We go back to the lobby. We get told they would bring a roll-in bed but breakfast was just for 2 people. We keep getting told the same thing for a while, being told our reservation said it was breakfast for 2, which I had in front of me showing 3 adults and free breakfast....no indication of breakfast for only 2. After more time was wasted and we pointed out our tourism time was being eaten up just trying to get to our room, they conceded and we got a roll-in bed and breakfast for 3. The AC in the room was not strong at all, so our night of sleep was not so good because we were hot. We were just glad to only be staying one night.
Verified Hotels.com guest review

8/10 Very good

Unhappy
On arrival booking was not to be found after logging on to my hotel.com account it was looked at in dismay after a lot of discussions a room was allocated. The room was very well set out & large the only problem with room is there was a terrible Smell from second toilet drain & the air conditioning was too hot ( on request to have mantinence ) was told switch it off or open the windows Breakfast not the best but ok service was not attentive waited to be served in bar lounge over 10 minutes then after ordering still had to wait to be served our order eventually served but only after going to the bar & reqesting our drinks.
Michael, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice hotel close to subway.
Nice staffs, great location w/ acceptable price. But disappointed on the dinner buffet.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good stay, especially family suite
Very good family suite, we enjoyed very much. Ms. Ding at the front desk gave a warm and professional welcome. She was knowledgable and willing to help. We had almost a perfect stay except 3 very minor issues. (1) Hotel.com showed the reservation was for 4 (2 adults and 2 kids) and breakfast was included so we naturally thought it means breakfast for 4 of us. But the hotel told us it was only breakfast for 2 although the suite/reservation was for 4. Ms. Ding handled that issue nicely by offering a discount for the breakfast. We really appreciate and hotel.com could make the reservation details more accurate. (2) when we checked out, my US Visa card could not work although it was fine when we checked in. Fortunately I have a local bank card otherwise the checkout experience might be different. Overall speaking we like this hotel, especially the family suite 2301, and would like to stay there again.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

A nice and comfortable hotel. Not in the best location to visit the central attractions of Xian.
Verified Lastminute guest review

10/10 Exceptional

Modern and convenient.
The hotel is quite modern, room is clean and comfortable. Very convenient location.
Verified Hotels.com guest review

10/10 Exceptional

Once you get inside, it will really surprise you how nice it is.
Verified Expedia guest review

6/10 Good

So so hotel
Actually this is not 5 star hotel at all. Very bad room service, staff's english is poor. I left my clothes in laundry bag, but didnt take them. I couldn't find room service menu. So i ordered soup through reception, but it took almost an hour.
Verified Orbitz guest review

10/10 Exceptional

A wonderful oasis
This hotel far surpassed our expectations. The service provided by all (e.g. doorman, maids, concierge), was excellent. The staff was quite friendly, many spoke English, and they were very helpful when needed. Great selection and tasty food at the buffet and on the menu. There are a combination of Chinese and Western foods from which to choose. The hotel accommodated our request for a smoke-free room; no hint of any smells whatsoever. The location at the eastern part of town is not ideal, so a taxi is needed to get to the old walled city of Xi'An. It is, however, on the side headed to the Terracotta Warrior Museum. Location is always everything when you have a hotel that provides an oasis from the busy day. I highly recommend this hotel.
Verified Expedia guest review

10/10 Exceptional

好服務，方便
抵達時已經很晚了，前臺服務員看到我們，幫我們升等房型，自己本身是萬豪白金，在這飯店沒有任何身分還有升等，真是訝異更感到服務態度很好。 地點位置發達便利，要吃要買都方便
wl, 1-night trip
Verified Expedia guest review

8/10 Very good

有待改善
厠所門壞了冇人修理！關唔到門！其他都還可以！
Verified Hotels.com guest review

8/10 Very good

失望， 被耍的感覺
太可笑了，室内定温26度，活像發酵麵的烤箱。櫃台服務员竟然解說飯店正在清洗冷氣管， 骗小孩也不是这樣耍的。 可恥。 同時浴室水管發出的恶臭， 难以忍受。
Verified Hotels.com guest review

10/10 Exceptional

Solo tuvimos problema al llegar porque no encontraban nuestra reserva .. el resto excelente
1-night trip
Verified Orbitz guest review

8/10 Very good

:)
Hotellet var generelt veldig bra, og de ansatte var kjempe koselig og hjelpsomme. De booket en guidet tur til Terrakota krigerne for oss, som var billig og super bra. Det som trekker ned er språket. Vi prøvde å bestille room service, og jeg spurte om på engelsk. Vi skulle ha to forskjellige frokoster, Continetal m/kaffe og American m/te. American følger med 2 egg laget etter ønske, og ba om eggerøre. Jeg gjentok også bestillingen og spurte om det var forstått, og fikk ja til svar. Når maten kom, så fikk vi bare American frokost med kaffe, og ett stekt egg, istedet for eggerøre. Og kaffen og maten var kald. Men når vi spiste maten i restauranten så var den kjempe god og varm.
Verified Hotels.com guest review

10/10 Exceptional

清潔で快適。中国にいることを忘れさせるホテル。
安全面でも問題なく、本当に清潔。ホテルスタッフも親切。 中国に滞在していることを、忘れるくらいのホテル。 ホテル隣に朝食を１０元でバイキングが食べられるお店がある。味は、まあまあ。
Verified Expedia guest review

8/10 Very good

Net hotel op goede locatie
Keurig hotel op een mooie plek tov het centrum. De tus tucs staan voor de deur te wachten.
Verified Expedia guest review

10/10 Exceptional

nytt og fint
Bra hotell. God i engelsk. Yter bra service.
Verified Expedia guest review

8/10 Very good

西安戴斯飯店
飯店滿乾淨的,只是隔音很差.進鐘樓與北院街(很多小吃的地方).櫃台人員很親切 服務很好! 讓我們感到第一次到西安沒有陌生感.價錢方便滿合理的.
Verified Hotels.com guest review