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Grand Mercure Batam Centre

5.0 star property
Luxury hotel with spa, near Batam Centre Ferry Terminal

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Photo gallery for Grand Mercure Batam Centre

Relax by the pool surrounded by lounge chairs and tables, with stunning city views from the adjacent building's balcony.
Relax in the spacious lobby with sofas and armchairs, surrounded by large windows and decorative elements.
Relax and socialize in this serene outdoor seating area, surrounded by lush gardens and natural light.
Experience the grandeur of our lobby, featuring a stunning chandelier and geometric design.
Enjoy expansive city views from the large bed, flanked by two windows, and relax in the room's calm atmosphere.
When you stay at Grand Mercure Batam Centre, you'll be within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. You can visit the spa to indulge in hot stone massages, body scrubs or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Shopping centre shuttle
  • Ferry terminal shuttle

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is €66
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Separate bath and shower
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, City View

In-room safe, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | City view

Deluxe Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Bidet
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is €68
includes taxes & fees
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About the area

Map
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461

What's nearby

  • Mega Mall - 18 min walk - 1.6 km
  • Batam Centre Ferry Terminal - 18 min walk - 1.6 km
  • Batam Centre - 18 min walk - 1.6 km
  • Nagoya Hill Mall - 5 min drive - 4.5 km
  • Harbour Bay Ferry Terminal - 8 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 22 min drive
  • Changi Airport (SIN) - 15.7 miles/25.3 km
  • Singapore (XSP-Seletar) - 23.3 miles/37.5 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Golden Lamian - ‬6 min walk
  • ‪Cheryl Coffee & Toast - ‬13 min walk
  • ‪Labers Coffee - ‬13 min walk
  • ‪Love Seafood Restaurant - ‬6 min walk
  • ‪Saung Sunda Sawargi - ‬8 min walk

About this property

Grand Mercure Batam Centre

When you stay at Grand Mercure Batam Centre, you'll be within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. You can visit the spa to indulge in hot stone massages, body scrubs or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 230 rooms
    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children aged 5 and younger eat free breakfast

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free secured, uncovered on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*

Off-site

    • Shopping centre shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool
  • Children's menu
  • Children's games
  • Toys

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall
  • Dock

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Hardwood flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Ambrosia All Day Dining – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Celeste Cafe & Lounge – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 195000 per vehicle (one-way. Maximum occupancy 4)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 500000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Mercure Batam Centre Batam
Grand Mercure Batam Centre Hotel
Grand Mercure Batam Centre BATAM
Grand Mercure Batam Centre Hotel BATAM
HELP_OUTLINE

Frequently asked questions

Is there a pool at Grand Mercure Batam Centre?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Grand Mercure Batam Centre?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Mercure Batam Centre?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Mercure Batam Centre?

Yes, an airport shuttle is available. The charge is IDR 195000 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Batam Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Mercure Batam Centre and nearby?

Grand Mercure Batam Centre has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Grand Mercure Batam Centre?

Yes, Ambrosia All Day Dining offers international cuisine and poolside dining.

What's the area around Grand Mercure Batam Centre like?

Grand Mercure Batam Centre is in the heart of Batam, a short 20-minute walk from Batam Center Shopping Area and 19 minutes' walk from Maha Vihara Duta Maitreya Buddhist Temple.

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Grand Mercure Batam Centre Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.
1-night trip

10/10

I generally prefer to stay at international chain hotels when I travel, as they offer a consistent standard of service and quality no matter where I am—and this hotel certainly lived up to those expectations. From the moment I stepped into the lobby, I was impressed by the stunning and thoughtfully designed interior. The décor is modern, tasteful, and exudes a sense of quiet luxury. The hotel is relatively new, and everything from the furnishings to the amenities feels fresh and well-maintained. My room was cosy and comfortable, with a great bed that ensured a restful night’s sleep. I appreciated the little touches—soft linens, ambient lighting, and a well-appointed bathroom. What truly made the stay outstanding, though, was the service. The staff here are genuinely warm, polite, and attentive. From the front desk to the restaurant team, everyone made me feel welcome and well taken care of. They were always ready to assist with a smile, which added a very personal touch to my stay. Breakfast was another highlight. The spread was extensive, with both local and international options, freshly prepared and beautifully presented. There was something for everyone—from hearty hot dishes to lighter, healthy choices. Overall, this hotel ticked all the right boxes for me. Excellent service, beautiful interiors, a comfortable room, and a generous breakfast—it’s everything I look for in a stay. I wouldn’t hesitate to return.
2-night trip

8/10

1-night trip

10/10

1-night trip