Hyatt Place Ha Long Bay, Bai Chay puts you within a 15-minute drive of Ha Long Bay and Halong Bay Marina. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a children's pool.
Hyatt Place Ha Long Bay, Bai Chay puts you within a 15-minute drive of Ha Long Bay and Halong Bay Marina. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a children's pool.
At a glance
Hotel size
161 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered on-site self-parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
Dining table
More
Housekeeping on request
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 440000 per person
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Property Registration Number 0201581234-001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Hyatt Ha Long Bay, Bai Chay
Hyatt Place Ha Long Bay, Bai Chay Hotel
Hyatt Place Ha Long Bay, Bai Chay Ha Long
Hyatt Place Ha Long Bay, Bai Chay Hotel Ha Long
Frequently asked questions
Is there a pool at Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Hyatt Place Ha Long Bay, Bai Chay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ha Long Bay, Bai Chay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hyatt Place Ha Long Bay, Bai Chay and nearby?
Hyatt Place Ha Long Bay, Bai Chay has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's an on-site restaurant.
What's the area around Hyatt Place Ha Long Bay, Bai Chay like?
Hyatt Place Ha Long Bay, Bai Chay is in the heart of Bai Chay, a short 1-minute walk from Ha Long Bay and 5 minutes' walk from Cái Dăm Market.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hyatt Place Ha Long Bay, Bai Chay Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Amenities
9.2
Staff & service
10
Property conditions & facilities
Reviews
Verified review
8/10 Very good
11 Aug 2026
The breakfast was delicious and the pool was nice.
Verified review
10/10 Exceptional
10 Feb 2026
Fantastic hotel with the best staff ever - so polite Nd friendly
Verified review
10/10 Exceptional
14 Oct 2025
The pool was awesome! Well maintained.
Verified review
10/10 Exceptional
30 Aug 2026
Good hotel, good price, not a very big hotel, not as grand as other hyatt
Verified review
8/10 Very good
19 Jun 2026
Clean room, roomy, breakfast is very spacy, but food was just ok
Verified review
10/10 Exceptional
28 Oct 2025
Beautiful hotel.
Verified review
6/10 Good
3 May 2026
The hotel and room was beautiful. However, the food was not up to the standard of Vietnamese or Western cuisine. It lacked the correct taste/seasoning. For an area such as Ha Long bay where the food options are not plentiful like Hanoi, the hotel must improve their overall food experience.
Verified review
10/10 Exceptional
13 Mar 2026
Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying