My stay at VittorioVeneto126 was the worst accommodation experience I have ever had, despite having travelled to over eight countries and stayed in various types of accommodation, including hostels.
There was a delay in receiving the check-in instructions, and I had to repeatedly request them. The room had serious hygiene issues: I suffered from allergic rhinitis every night, possibly due to dust on the plastic decorations and curtains. The bathroom had a strong sewage smell, apparently coming from the shower drain. The walls were also very thin, and I could clearly hear guests in the neighbouring room snoring.
However, the worst part was the treatment I received from Gianpaolo, the person in charge. On my last day, after a guest stayed overnight in my room, I was accused of not paying the €3 city tax for that person, which I didn't know it was necessary. I immediately agreed to pay and sent a photo of the guest’s ID, with some numbers obscured for privacy. Instead of clarifying what additional information was required, Gianpaolo threatened to call the police.
As a foreign woman travelling in Italy, I found this approach intimidating and disproportionate, especially since I was willing to resolve the matter. The incident caused considerable stress and negatively affected my trip.
Given the poor hygiene, noise, communication problems, and especially the way I was treated, I cannot recommend VittorioVeneto126.