When you stay at Neostelia, you'll be within a 10-minute drive of Lake Annecy. Apartments feature kitchenettes and free WiFi.
At a glance
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Property size
37 apartments
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Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 2:30 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
On-site self-parking (EUR 15 per night)
Property amenities
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Self parking on site (EUR 15 per night)
Kitchenette
Fridge
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Dining
To-go breakfast available for a fee daily 7:00 AM–9:00 AM: EUR 15 for adults and EUR 15 for children
Bathrooms
Shower
Shampoo
Toilet paper
Hairdryer
Towels provided
Soap
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Near coin laundry
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 20 per pet per day
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 120
Wheelchair-accessible (with limits)
Services and conveniences
Limited housekeeping
Luggage storage
Front desk (limited hours)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
37 rooms
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.90 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Self-parking costs EUR 15 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 97903457600012
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Neostelia ANNECY
Neostelia Aparthotel
Neostelia Aparthotel ANNECY
Frequently asked questions
Are pets allowed at Neostelia?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Neostelia?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at Neostelia?
Check-in start time: 5:00 PM; check-in end time: 2:30 AM. Check-out time is 11:00 AM.
Does Neostelia have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Neostelia like?
Neostelia is a short 14-minute walk from Centre Commercial Courier and 5 minutes' walk from Annecy Aventure.
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