2/10 Poor
6 February 2025
They accepted payment and then i got the following messages:
1. The hotel is closed
2. I'm sending you to my friend's hotel
3. İ refuse to give you the address or phone number of my friend's hotel
4. (From orbitz) the hotel is refusing to communicate. You'll be charged, for now, because your reservation was non-refundable
5. (From orbitz) Please review the hotel!
İ went past the hotel and knocked on the door. İt was closed.
Orbitz has not yet refunded my money, although it's only been two days so far.
Katherine
Katherine, 1-night trip
Verified Orbitz guest review