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Prinsotel Alba & Spa

4.0 star property
Family-friendly hotel in Santanyi with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prinsotel Alba & Spa

Marina
Children’s area
Marina
Children’s activities
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Carrer de Conillera, s/n, Cala d'Or, Santanyi, Mallorca, 7760

What's nearby

  • Cala Gran - 3 min walk
  • Cala d'Or Marina - 12 min walk
  • Cala Ferrera Beach - 13 min walk
  • Cala Mondrago Beach - 9 min drive
  • Cala Sa Nau - 14 min drive

Getting around

  • Palma de Mallorca (PMI) - 59 min drive
  • Manacor Station - 30 min drive
  • Petra Station - 37 min drive

Restaurants

  • ‪El Rincón - ‬7 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Andy's Bar - ‬9 min walk
  • ‪Tapas y Mas - ‬10 min walk
  • ‪Aloha - ‬6 min walk

About this property

Prinsotel Alba & Spa

Prinsotel Alba & Spa features a rooftop terrace and a free kids' club. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures, and Restaurante KitchenMarket, one of 3 restaurants, serves breakfast and dinner. Other features of this eco-friendly hotel include an indoor pool, a poolside bar and a fitness centre.

Languages

Dutch, English, Finnish, German, Portuguese, Spanish

At a glance

Hotel size

  • 226 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave
  • Toaster

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.
PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Grill – This steakhouse only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Safes in guest rooms can be used for EUR 4 per day

Renovations and closures

The property is closed during the winter season.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Prinsotel Alba Hotel Santanyi
Prinsotel Alba Hotel
Prinsotel Alba Santanyi
Prinsotel Alba
Prinsotel Alba
Prinsotel Alba Spa
Prinsotel Alba & Spa Hotel
Prinsotel Alba & Spa Santanyi
Prinsotel Alba & Spa Hotel Santanyi

Frequently asked questions

Is Prinsotel Alba & Spa currently open?
The property is closed during the winter season.
Does Prinsotel Alba & Spa offer free cancellation for a full refund?
Yes, Prinsotel Alba & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Prinsotel Alba & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Prinsotel Alba & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Prinsotel Alba & Spa?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Prinsotel Alba & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Prinsotel Alba & Spa and nearby?
Have fun with activities such as hiking, jet-skiing and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Prinsotel Alba & Spa also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Prinsotel Alba & Spa?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
Does Prinsotel Alba & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Prinsotel Alba & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Prinsotel Alba & Spa like?
Prinsotel Alba & Spa is a short 3-minute walk from Cala Gran and 12 minutes' walk from Cala d'Or Marina.

Prinsotel Alba & Spa Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

We love the property as it was walking distance from several nice beaches and the Center. The staff were pleasant and helpful. However, the rooms are a bit dated. There was a water drip coming from the ceiling in our room. Overall we enjoyed our stay.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

amazing
Perfect location, right next to the beach and plenty of restaurants, bars and shops within walking distance. Room was so nice, very clean and modern. Breakfast buffet was very good with plenty of options. Only downside was the wifi never worked.
sydney, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The check in experience was horrible. The employees were not welcoming at all and gave very vague information on how to go to my room (the hotel has multiple buildings), it really felt like I was bothering them… I asked for a different room right away (they gave me a room above the restaurant and the pool) because, as a solo traveler, I preferred to be in a quiet area. The employee had no desire to help or empathy and said that the room was on the second floor and I wouldn’t hear anything… I, of course, heard everything, the rooms are not well isolated. The pool was extremely noisy with nighttime animation, music, people and kids being very loud. The room when I checked in was not very clean (sand on the floor, hair in the shower). The bedsheets are extremely uncomfortable and the towels were old and overused. I do not recommend this hotel, it’s not worthy of 4 stars at all.
Alexandra, 4-night trip
Verified Expedia guest review

6/10 Good

MaryEllen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

So close to beach
Jennifer, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel is really well located for the local beaches, shops and restaurants. Staff are all helpful (the activity organiser works especially hard) and the property is kept in good condition and clean. The pools are also great for young children. The only negative is as other guests have said, there is no sound proofing in the rooms and so you can easily hear your noisy neighbours, the bins being collected or the evening entertainment (wherever your room may be), although the entertainment does stop reasonably early. Definitely the best hotel we have stayed in Cala D’Or and so would recommend
Nicola, 7-night family trip
Verified Expedia guest review

2/10 Poor

Slow, old and mold everywhere. Food is soooo bad.
Gentjana, 8-night trip
Verified Expedia guest review

8/10 Very good

Good hotel and excellent food choice. Great location and hotel surroundings well kept. Far too crowded around the pool and no chance of a sunbed with people reserving with towels which is a shame. Overall we had a great stay - thank you!
Emma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Eve, 7-night trip
Verified Expedia guest review

10/10 Exceptional

A great property, located right next to Cala Gran (3 minute walking distance! Our room was spacious and clean, and it even came with kitchen utensils if needed. The property is huge and is beautifully maintained. We loved how close it was to the downtown area with many food options, and how it was even closer to the water. The staff was also wonderful and generous. They welcomed us and made us feel comfortable, and assisted us with our many needs!
SUN A, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at the Prinsotel Alba
Stephanie, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

graeme, 5-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Expedia guest review

8/10 Very good

Perfect for young families
Perfect for families, would have given 10/10 given the price but room cleaning was consecutively poor standard.
Ali, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous for a family holiday.
Fabulous hotel for families. Rooms spacious, very clean(daily maid Service) and comfortable. Staff throughout Hotel were all lovely and great kids club. Good pools and several toddler pools and only 2mins from the beach.
Deborah, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location and friendly staff where very helpful and always ready and go to the extra mile.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Hotel continues to maintain its high standards. Clean well appointed rooms, manicured gardens, friendly helpful pleasant staff, excellent pool area. 3 minutes to beach. 5 minutes to Cala d'Or main town.
Lucy, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, clean apartments and friendly staff. Downsides; bedroom window was near the road and let alot of sound in which kept us up at night, having to pay extra for the safe seemed unnecessary and unusual.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staff were very friendly and helpful. A special mention for Bruno who works in reception.
7-night family trip
Verified Expedia guest review

2/10 Poor

Despite having two disabled people in our party and requesting suitable apartments at the time of booking and by emailing the hotel directly, we were placed in the furthest apartments from the hotels facilities which was situated up a flight of several stairs. We were eventually moved to more suitable apartments after making a complaint, however this was not without issues and was badly handled by management
10-night family trip
Verified Expedia guest review

6/10 Good

Requested ground floor due to health issues and got first floor. Outlook from balcony was a solid wall, no view.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was better than expected holidays for our family. The hotel is superb. Very clean, all staff is very friendly. Our room was well equipped and general atmosphere was very family-friendly :) We surely will come back there. Thank you Prinsotel.
9-night family trip
Verified Expedia guest review

8/10 Very good

Apartment good and functional . Disappointed with the facilities . Expected more outdoor space . Pool very overcrowded with no sun beds available due to towels placed either overnight or at 6am. Space away from pool with sunbeds you don’t have to pay for. Had to pay for safe. Not great for teenagers.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review

10/10 Exceptional

Fab family holiday!!!
Excellent hotel, would highly recommend!!! Lovely hotel, all the benefits of a hotel and apartments in the one location. Pros - Lovely, clean and family friendly Great pool and nice pool bar Excellent location - 2 min walk to lovely beach Cala Gran. 5-10 walk to center with loads of restaurants, bars and shops. Some really nice restaurants with 2-5mins walk too Staff are lovely You can bring your own food and drink to the pool Great reasonable priced snacks in the camper van at the pool e.g. hot dog €3 The sofa bed is L shaped but suited our 14yr old and 10yrs fine - even really comfy - was also made when we arrived after midnight which was a relief Clean towels everyday / really comfy beds Air con is great - so easy to get a good nights sleep Cons - nothing big... Very busy with young families so may not suit someone looking for a quieter getaway Can be hard to get a sunbed, but sure show me a hotel that isn't Maid woke us quite early each day when we forgot to out put the DND sign up and then a didn't come back 2 days during the second week. Maybe our fault though Balconys are a little on the small side Overal I would go back for sure - great spot
Caroline, 13-night family trip
Verified Hotels.com guest review