2/10 Poor
22 Mar 2024
Worst experience ever
It was the worst stay I had from Hotels.com ever. There was no communication, number given at hotels.com was incorrect. No one was there to receive us and security was not aware of our arrival. It took us 2 hours after midnight to find agent and get the keys to property. On top of that it was double booked, some other group also had the keys and entered the property at 3:30AM. Worst experience ever.
Jagrut
Jagrut, 2-night trip