Protea Hotel Fire & Ice by Marriott Cape Town

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Primary image
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Protea Hotel Fire & Ice by Marriott Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
4-star hotel with outdoor pool, near Long Street

8.0/10 Very good

359 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Beach towels
  • Self parking
  • Pool bar
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Kloof Street - 5 min walk
  • Two Oceans Aquarium - 38 min walk
  • Cape Town Cruise Terminal - 41 min walk
  • V&A Waterfront - 42 min walk
  • Long Street - 4 min drive
  • Company's Garden - 1 min drive
  • Bo Kaap Museum - 1 min drive
  • Christian Barnard Hospital - 1 min drive
  • Cape Town Museum - 1 min drive
  • South Africa Library - 1 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 17 min drive
  • Cape Town Bellville Station - 19 min drive
  • Cape Town Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Putting you within a 10-minute drive of V&A Waterfront, Protea Hotel Fire & Ice by Marriott Cape Town features a rooftop terrace, and offers an airport shuttle (available 24 hours) for ZAR 400 per person. Guests can indulge in deep-tissue massages, body wraps or facials, and Fire and Ice Restaurant serves breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 201 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 AM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 60 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fire and Ice Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Hotel Bar and Lounge – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of ZAR 215 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service to the beach, casino and shopping centre is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs ZAR 60 per night
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Also known as

Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire Ice
Protea Fire Ice Cape Town
Protea Fire Ice
Protea Hotel Cape Town
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Yvonne Nyasha, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Tyrell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ntiyiso, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Busy Hotel
The room was pleasant and the staff friendly. There’s just a lot of people who are not overnight Hotel guests (which made me some what uncomfortable)
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent
Luvuyo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in the middle of the city. Great for walking to all the nice spots in town
EW, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall a nice stay , a bit slow on the service delivery
Alli Mahomed, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

A good stay.
The stay was good. The staff is super friendly. They offer a safe bag drop off should you arrive earlier than the check in time. The location was not my favorite. It’s far from the busyness of the city. The food variations could be improved.
Itumeleng, 1-night trip
Verified Hotels.com guest review

6/10 Good

lts a good hotel
the hotel atmosphere is ok
5-night trip
Verified Hotels.com guest review