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Cristal Palace

4.5 star property
Pinzolo ski hotel with spa and free ski shuttle

Choose dates to view prices

In the heart of Pinzolo, Cristal Palace offers a luxurious retreat with an Art Deco twist. Unwind at the spa, enjoy a roundtrip ski shuttle and hit the slopes in style. With amenities like free in-room WiFi, babysitting services and a business center you'll be all set for work or play.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service

For families (6)

  • Babysitting services
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is €282
includes taxes & fees
11 Jan - 12 Jan 2026

Why we love this property

Rejuvenating spa retreat
The full-service spa offers Ayurvedic treatments, facials, and reflexology in tranquil rooms. A sauna, steam room, and garden enhance this mountain oasis.
Luxurious art deco retreat
Mountain scenery surrounds this luxury art deco hotel in the heart of the city, creating a stunning visual feast with a garden as its centrepiece.
Dining delights
Indulge in gourmet meals at the restaurant, unwind with drinks at the bar, and start each day with a complimentary buffet breakfast.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Premium bedding, down duvets, minibar, in-room safe

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Triple Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room (with extra bed)

Premium bedding, down duvets, minibar, in-room safe

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
2 bedrooms
Down duvet
Premium bedding
Blackout curtains
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout curtains
Down duvet
Bathrobes
Bidet
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
Hotel Spinale
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 113 reviews
The price is €499
includes taxes & fees
7 Jan - 8 Jan 2026
Hotel Spinale
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About the area

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 1 min walk - 0.0 km
  • Canalone Miramonti - 1 min walk - 0.0 km
  • Pradalago Gondola - 3 min walk - 0.3 km
  • Miramonti Ski Lift - 6 min walk - 0.6 km
  • Groste 1 Express Gondola - 11 min walk - 1.0 km

Getting around

  • Mezzocorona Station - 62 min drive
  • Mezzocorona Borgata Station - 62 min drive
  • Lavis Station - 68 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Cafè d’Or - ‬9 min walk
  • ‪L'Azzurro Snack Bar - ‬3 min drive
  • ‪Cafè Campiglio - ‬10 min walk
  • ‪Caffè Alpi 1963 - ‬13 min walk
  • ‪Bar Suisse - ‬9 min walk

About this property

Cristal Palace

Cristal Palace features sledging and a free ski shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Ski storage is also available.

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 10 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Sledging
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1399 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Cristal Energy Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 200 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self-parking costs EUR 10 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT022143A1U7XVTCU9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Is there a pool at Cristal Palace?

Yes, there's an indoor pool.

Are pets allowed at Cristal Palace?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Cristal Palace?

Yes. Self-parking costs EUR 10 per day. Electric car charging is available.

Is an airport shuttle service offered by Cristal Palace?

Yes, an airport shuttle is available. The charge is EUR 200 per person one-way.

What are the check-in and check-out times at Cristal Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Cristal Palace and nearby?

Have fun with on-site winter activities such as sledging. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cristal Palace also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Cristal Palace?

Yes, there's an on-site restaurant.

What's the area around Cristal Palace like?

Cristal Palace is in the heart of Pinzolo, a short 1-minute walk from Skirama Dolomiti Adamello Brenta and 6 minutes' walk from Madonna di Campiglio Ski Area.

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Reviews

Cristal Palace Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was nice with amenities such as a water bucket in the sauna. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel, spa facilities and very good breakfast
Emanuela, 1-night trip

10/10 Exceptional

Excellent service, great breakfast. Highly recommend.
Gideon, 2-night trip

10/10 Exceptional

Fantastic place

Very nice hotel. Great location, good breakfast, nice indoor pool an very friendly staff. Quiet and beautiful views over the village and only a short walk don to the village centre.
Peter, 4-night trip

10/10 Exceptional

Amazing property! Love this hotel
Vincent, 3-night trip

10/10 Exceptional

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Timo, 1-night trip

10/10 Exceptional

Nice Place. Minor service issues.
Rachel, 7-night trip

10/10 Exceptional

Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Dragan, 5-night trip

10/10 Exceptional

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Gay, 5-night trip

8/10 Very good

Struttura situata a 10 minuti a piedi dal centro di Madonna di Campiglio, arredamento in tipico stile di montagna e stanza spaziosa con terrazza con vista sul paese.
Nicola, 3-night trip

10/10 Exceptional

torneremo

consiglio vivamente questo hotel, avevamo l esigenza di fare colazione prima delle 7 il maitre ci ha accolto e trattati benissimo con i suoi collaboratori. posto bellissimo ringrazio vivamente
Marco, 1-night trip

8/10 Very good

O hotel é bom porém longe do centro.
elisabeth, 3-night trip

6/10 Good

Comodo per arrivare in centro.
Ivana, 3-night trip

10/10 Exceptional

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Alberto, 1-night trip

10/10 Exceptional

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
angelique, 4-night trip

6/10 Good

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
federico, 4-night trip

8/10 Very good

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
4-night trip

10/10 Exceptional

Davvero un bel hotel
emanuel, 2-night trip

10/10 Exceptional

Struttura molto carina, buoni i servizi e ottima la posizione. Vista eccezzionale.
DARIO, 6-night trip

10/10 Exceptional

Eccellente

Hotel fantastico. Struttura perfetta. La camera bellissima con vista. Pulizia. Personale sempre disponibile. Colazione ottima.
maria luisa, 2-night trip

10/10 Exceptional

Buongiorno, l'albergo era ancora piu bello che in foto, i servizi erano eccellenti... il personale molto professionale sempre pronto a qualsiasi cosa chiedessimo colazioni e cene fantastiche pulizia impeccabile una spa ottima!!! lo consiglio veramente a tutti!!!! noi ci ritorneremo quest'inverno Grazie!!
Maurizio, 3-night trip

10/10 Exceptional

Posto fantastico, camere bellissime tutte in legno personale gentilissimo e servizio bus gratuuto
4-night trip

10/10 Exceptional

Super comfortable stay. Views from the hotel are amazing and the is friendly.
1-night trip

10/10 Exceptional

Summer Visit to Cristal Palace Hotel

A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Patricia, 4-night trip

10/10 Exceptional

Consigliato

Ottima soluzione Albergo da consigliare
Gianmarco, 1-night trip

6/10 Good

Non corrisponde a 4*S

Negativo: Servizio di navetta, disponibilità e gentilezza del personale del front office Positivo: Pulizia, Colazione
4-night trip